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  <channel>
    <title>OnePlus 3T General Support</title>
    <description>OnePlus 3T General Support</description>
    <pubDate>Sat, 07 Mar 2020 13:21:39 +0000</pubDate>
    <lastBuildDate>Sat, 07 Mar 2020 13:21:39 +0000</lastBuildDate>
    <generator>OnePlus Community</generator>
    <link>https://forums.oneplus.com/forums/oneplus-3t-support/</link>
    <atom:link rel="self" type="application/rss+xml" href="https://forums.oneplus.com/forums/oneplus-3t-support/index.rss"/>
    <item>
      <title>My google app doesn't open.</title>
      <pubDate>Fri, 06 Mar 2020 12:19:18 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/my-google-app-doesnt-open.1190935/</link>
      <guid>https://forums.oneplus.com/threads/my-google-app-doesnt-open.1190935/</guid>
      <author>invalid@example.com (bordeamit)</author>
      <dc:creator>bordeamit</dc:creator>
      <content:encoded><![CDATA[I am having a weird issue since couple of days, whenever I try to open the Google app it opens for a second and then closes immediately. I tried clearing cache, force stopping app, uninstalling and re-installing it. Restarting the phone but still no luck. Can anyone help with it? Did not find much of help on google search and forum search.]]></content:encoded>
      <slash:comments>37</slash:comments>
    </item>
    <item>
      <title>Bluetooth sound cutting out</title>
      <pubDate>Fri, 06 Mar 2020 04:07:00 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/bluetooth-sound-cutting-out.561391/</link>
      <guid>https://forums.oneplus.com/threads/bluetooth-sound-cutting-out.561391/</guid>
      <author>invalid@example.com (farridm)</author>
      <dc:creator>farridm</dc:creator>
      <content:encoded><![CDATA[Hello all, I have had my Oneplus 3T for three weeks now and just noticed that when listening to music via bluetooth the sound cuts out.   now I am familiar with ways this can happen but none of them seem to apply.   I can be holding the phone directly in front of me and it will happen.  haven&#039;t narrowed down the probable cause yet but I was hoping that other here may have experienced this and have an explanation or solution.   <br />
I do see other Android users online complain about the same thing...<br />
<br />
<a href="https://forums.oneplus.com/threads/bluetooth-sound-cutting-out.561391/" class="internalLink">Bluetooth sound cutting out</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>Charging port had white smoke and a come out of phone while charging</title>
      <pubDate>Thu, 05 Mar 2020 19:26:38 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/charging-port-had-white-smoke-and-a-come-out-of-phone-while-charging.677695/</link>
      <guid>https://forums.oneplus.com/threads/charging-port-had-white-smoke-and-a-come-out-of-phone-while-charging.677695/</guid>
      <author>invalid@example.com (Joe Tattersall)</author>
      <dc:creator>Joe Tattersall</dc:creator>
      <content:encoded><![CDATA[I&#039;ve had my 3T since last Christmas. The phone has been a great piece of equipment until the beginning of the week. At the beginning of the week, I woke up late because my alarm didn’t activate due to the phone not charging overnight. Later that same day, I discovered that my phone was blatantly refusing to charge with the provided charging cable. After a couple of hours of trying to angle the charger in a way in which the phone would charge, I managed to turn the phone on again. All began to...<br />
<br />
<a href="https://forums.oneplus.com/threads/charging-port-had-white-smoke-and-a-come-out-of-phone-while-charging.677695/" class="internalLink">Charging port had white smoke and a come out of phone while charging</a>]]></content:encoded>
      <slash:comments>4</slash:comments>
    </item>
    <item>
      <title>oneplus 3T network drop issue</title>
      <pubDate>Thu, 05 Mar 2020 17:09:15 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/oneplus-3t-network-drop-issue.807634/</link>
      <guid>https://forums.oneplus.com/threads/oneplus-3t-network-drop-issue.807634/</guid>
      <author>invalid@example.com (SayyadRizwanAhemad)</author>
      <dc:creator>SayyadRizwanAhemad</dc:creator>
      <content:encoded><![CDATA[i have tried flashing device, cache wipe, hard reset and all other options to rid of this issue but nothing worked for my OP3t DEVICE I have been in touch with OP Customer Care and Service Support but they are not able to solve my OP3Ts problem of Dropping network and getting off for hours nd not getting ON for hours and hours.<br />
It also not get ON if I perform REBOOT, after clicking on REBOOT handset gets OFF but does not get ON itself, i have to switch it ON manually by pressing power key.<br />
<br />
I...<br />
<br />
<a href="https://forums.oneplus.com/threads/oneplus-3t-network-drop-issue.807634/" class="internalLink">oneplus 3T network drop issue</a>]]></content:encoded>
      <slash:comments>11</slash:comments>
    </item>
    <item>
      <title>How to set a custom ringtone?</title>
      <pubDate>Thu, 05 Mar 2020 15:55:08 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/how-to-set-a-custom-ringtone.497498/</link>
      <guid>https://forums.oneplus.com/threads/how-to-set-a-custom-ringtone.497498/</guid>
      <author>invalid@example.com (midia.minasian)</author>
      <dc:creator>midia.minasian</dc:creator>
      <content:encoded><![CDATA[Hi everybody, <br />
<br />
I&#039;ve been trying to change the ringtone of my OnePlus 3T, but I can&#039;t. <br />
I downloaded a mp3 song and I moved it to the Ringtones folder of the phone, but when I go to the settings to choose a ringtone, the song is not between the other ringtones. I just can select the standard ringtones. <br />
I&#039;ve also tried it with an .aac file, but it doesn&#039;t work too. <br />
<br />
Does anyone have an idea how I can change the ringtone?<br />
Thanks]]></content:encoded>
      <slash:comments>30</slash:comments>
    </item>
    <item>
      <title>Access to phone memory through a computer</title>
      <pubDate>Wed, 04 Mar 2020 18:15:02 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/access-to-phone-memory-through-a-computer.1191609/</link>
      <guid>https://forums.oneplus.com/threads/access-to-phone-memory-through-a-computer.1191609/</guid>
      <author>invalid@example.com (nicolas.89)</author>
      <dc:creator>nicolas.89</dc:creator>
      <content:encoded><![CDATA[Hello,<br />
<br />
I have a problem accessing the one plus 3T memory to retrieve the files I have inside, the screen does not turn on anymore, I cannot activate access to a computer to retrieve what I have as files, could you give me a tip to collect all the items (files, photos, ...) from the phone memory before sending it to the One Plus repair center?<br />
<br />
Thank you in advance,<br />
<br />
Nicolas]]></content:encoded>
      <slash:comments>11</slash:comments>
    </item>
    <item>
      <title>How to Buy a Battery for 3T</title>
      <pubDate>Wed, 04 Mar 2020 16:54:20 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/how-to-buy-a-battery-for-3t.1191647/</link>
      <guid>https://forums.oneplus.com/threads/how-to-buy-a-battery-for-3t.1191647/</guid>
      <author>invalid@example.com (mirzakovac)</author>
      <dc:creator>mirzakovac</dc:creator>
      <content:encoded><![CDATA[What is the best way to buy a battery for my 3T?]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>Google app cresh constantly in 3t</title>
      <pubDate>Tue, 03 Mar 2020 13:27:53 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/google-app-cresh-constantly-in-3t.1190942/</link>
      <guid>https://forums.oneplus.com/threads/google-app-cresh-constantly-in-3t.1190942/</guid>
      <author>invalid@example.com (Pramodmutha)</author>
      <dc:creator>Pramodmutha</dc:creator>
      <content:encoded><![CDATA[last few days when I try to open Google app  it open few seconds &amp; closed instantly <br />
I remove app &amp; relaunch but again same problem<br />
can any solution pls post]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Where to buy Original Dash Charger?</title>
      <pubDate>Tue, 03 Mar 2020 06:20:07 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/where-to-buy-original-dash-charger.1191078/</link>
      <guid>https://forums.oneplus.com/threads/where-to-buy-original-dash-charger.1191078/</guid>
      <author>invalid@example.com (KnifeEdge_)</author>
      <dc:creator>KnifeEdge_</dc:creator>
      <content:encoded><![CDATA[I misplaced my original Dash charger. I tried to find it on the Oneplus Store but couldn&#039;t find it. Where can I buy it? If not, what is a good aftermarket alternative in India?]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Screen popping out of the body of ONE PLUS 3T .</title>
      <pubDate>Mon, 02 Mar 2020 00:43:27 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/screen-popping-out-of-the-body-of-one-plus-3t.838376/</link>
      <guid>https://forums.oneplus.com/threads/screen-popping-out-of-the-body-of-one-plus-3t.838376/</guid>
      <author>invalid@example.com (G_Prince_Pavan_S.Shetty_)</author>
      <dc:creator>G_Prince_Pavan_S.Shetty_</dc:creator>
      <content:encoded><![CDATA[The screen is coming outside from thrle top right side and what&#039;s the issue . And is there anyone facing this issue.]]></content:encoded>
      <slash:comments>8</slash:comments>
    </item>
    <item>
      <title>lock screen is not beautiful</title>
      <pubDate>Sun, 01 Mar 2020 16:43:47 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/lock-screen-is-not-beautiful.1190562/</link>
      <guid>https://forums.oneplus.com/threads/lock-screen-is-not-beautiful.1190562/</guid>
      <author>invalid@example.com (NoIren2k)</author>
      <dc:creator>NoIren2k</dc:creator>
      <content:encoded><![CDATA[Hello, is it possible to turn off the color change of the lock screen if I have 1 + 3T and the fingerprint scanner is not on the screen itself, but on the button below and does not touch the screen in any way, therefore my phone does not need to change the color of the lock screen, but he does it and it really frustrates me]]></content:encoded>
      <slash:comments>10</slash:comments>
    </item>
    <item>
      <title>How to do the local upgrade</title>
      <pubDate>Fri, 28 Feb 2020 17:52:18 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/how-to-do-the-local-upgrade.512968/</link>
      <guid>https://forums.oneplus.com/threads/how-to-do-the-local-upgrade.512968/</guid>
      <author>invalid@example.com (azadak)</author>
      <dc:creator>azadak</dc:creator>
      <content:encoded><![CDATA[I have downloaded the OS7.1.1 from oneplus drive website and now it is now in my phone&#039;s download folder, however, I could no update the OS following the path below:<br />
system updates&gt;settings&gt; local upgrade<br />
it showed the message: move installation package into root directory<br />
How to move installation package into root directory?<br />
Is there anyone who could help how to do that and update the OS. Since in Houston, TX it is yet to arrive over OTA! Taking so long for the arrival. Thanks.]]></content:encoded>
      <slash:comments>14</slash:comments>
    </item>
    <item>
      <title>Unknown password to boot the device</title>
      <pubDate>Thu, 27 Feb 2020 23:07:50 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/unknown-password-to-boot-the-device.1189466/</link>
      <guid>https://forums.oneplus.com/threads/unknown-password-to-boot-the-device.1189466/</guid>
      <author>invalid@example.com (C1568257773981)</author>
      <dc:creator>C1568257773981</dc:creator>
      <content:encoded><![CDATA[When I turn on the device it asks me to introduce a password to boot. I don´t know wich one it is. Anyone facing this problem?]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Parallel apps data storage location</title>
      <pubDate>Thu, 27 Feb 2020 13:23:52 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/parallel-apps-data-storage-location.653736/</link>
      <guid>https://forums.oneplus.com/threads/parallel-apps-data-storage-location.653736/</guid>
      <author>invalid@example.com (rockym90)</author>
      <dc:creator>rockym90</dc:creator>
      <content:encoded><![CDATA[Hi,<br />
<br />
I am running on open beta 15 in my oneplus 3t and I am using parallel apps feature for whatsapp but I am not able to find the stroage location of my parallel whatsapp data. Pls let me know where the downloaded data of parallel whatsapp is being stored?]]></content:encoded>
      <slash:comments>5</slash:comments>
    </item>
    <item>
      <title>[SOLVED]No Internet access over Tethering (wifi)</title>
      <pubDate>Thu, 27 Feb 2020 12:29:49 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/solved-no-internet-access-over-tethering-wifi.530209/</link>
      <guid>https://forums.oneplus.com/threads/solved-no-internet-access-over-tethering-wifi.530209/</guid>
      <author>invalid@example.com (megone90)</author>
      <dc:creator>megone90</dc:creator>
      <content:encoded><![CDATA[I open this thread because I found no solution in any other.<br />
<br />
From my OnePlus 3T  (Oxygen 4.1.3 - Android 7.1.1) I connect to mobile network (4G), create my wifi hotspot with name and password, then I connect my laptop (with Windows 7 Enterprise sp1), it connects to wifi network but with the yellow &quot;warning&quot; triangle saying &quot;No internet access&quot; and I can&#039;t understand why!<br />
In the mobile connection profile I use, APN TYPE is set to &quot;default,supl,dun&quot;. <br />
<br />
This is the first time it happens to me,...<br />
<br />
<a href="https://forums.oneplus.com/threads/solved-no-internet-access-over-tethering-wifi.530209/" class="internalLink">[SOLVED]No Internet access over Tethering (wifi)</a>]]></content:encoded>
      <slash:comments>36</slash:comments>
    </item>
    <item>
      <title>one plus 3T</title>
      <pubDate>Thu, 27 Feb 2020 10:12:29 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/one-plus-3t.811860/</link>
      <guid>https://forums.oneplus.com/threads/one-plus-3t.811860/</guid>
      <author>invalid@example.com (F_Viraaj_Davkhare_XXeT)</author>
      <dc:creator>F_Viraaj_Davkhare_XXeT</dc:creator>
      <content:encoded><![CDATA[I am having a problem with my in call volume I cant hear it properly...any suggestions????]]></content:encoded>
      <slash:comments>4</slash:comments>
    </item>
    <item>
      <title>Oneplus 3T appels wifi SFR</title>
      <pubDate>Wed, 26 Feb 2020 17:09:40 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/oneplus-3t-appels-wifi-sfr.1052479/</link>
      <guid>https://forums.oneplus.com/threads/oneplus-3t-appels-wifi-sfr.1052479/</guid>
      <author>invalid@example.com (yannzerodeux)</author>
      <dc:creator>yannzerodeux</dc:creator>
      <content:encoded><![CDATA[Bonjour, ayant mis à jour récemment mon 3T sous android P, j&#039;espérais pouvoir utiliser les appels wifi, SFR arrêtant prochainement son service FEMTO<br />
Malgré l&#039;apparition de l&#039;option, cela ne fonctionne pas .<br />
Est ce qu&#039;il y aurait un paramétrage spécifique à faire ? Est ce que cela peut fonctionner ?<br />
merci par avance]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>my OnePlus 3t</title>
      <pubDate>Wed, 26 Feb 2020 13:21:01 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/my-oneplus-3t.1188480/</link>
      <guid>https://forums.oneplus.com/threads/my-oneplus-3t.1188480/</guid>
      <author>invalid@example.com (venkatesav)</author>
      <dc:creator>venkatesav</dc:creator>
      <content:encoded><![CDATA[<a href="https://forums-images.oneplus.net/attachments/1249/1249134-a57862ef3f72e2d725b9e12b42680751.jpg" target="_blank">View attachment 1254527</a>
	
<br />
<br />


	<a href="https://forums-images.oneplus.net/attachments/1249/1249135-119f7c2400f9cde667951bd18a218a92.jpg" target="_blank">View attachment 1254528</a>]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>can't see who is calling!</title>
      <pubDate>Wed, 26 Feb 2020 10:57:19 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/cant-see-who-is-calling.1188637/</link>
      <guid>https://forums.oneplus.com/threads/cant-see-who-is-calling.1188637/</guid>
      <author>invalid@example.com (F_Avi_Shimon_ISR)</author>
      <dc:creator>F_Avi_Shimon_ISR</dc:creator>
      <content:encoded><![CDATA[Hi all, <br />
Since the last update, my phone won&#039;t show me, some of the time, who is calling! I hear the calling sound but no visualization on the phone. <br />
can anybody know what I need to do? besides buying a new ~one~!<br />
<br />
Thanks in advance,<br />
Avish, <br />
OnePlus 3T<br />
OxygenOS ver 9.0.6<br />
Build A3010_28_191104]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Call Record option not available</title>
      <pubDate>Wed, 26 Feb 2020 05:08:08 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/call-record-option-not-available.879116/</link>
      <guid>https://forums.oneplus.com/threads/call-record-option-not-available.879116/</guid>
      <author>invalid@example.com (moharif)</author>
      <dc:creator>moharif</dc:creator>
      <content:encoded><![CDATA[hi, my call record option has suddenly vanished. it&#039;s no longer available. I tried to search for it to activate it, but am unable to restore or locate it. can you please help]]></content:encoded>
      <slash:comments>13</slash:comments>
    </item>
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