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    <title>OnePlus 5 General Support</title>
    <description>OnePlus 5 General Support</description>
    <pubDate>Sat, 07 Mar 2020 13:21:33 +0000</pubDate>
    <lastBuildDate>Sat, 07 Mar 2020 13:21:33 +0000</lastBuildDate>
    <generator>OnePlus Community</generator>
    <link>https://forums.oneplus.com/forums/oneplus-5-support/</link>
    <atom:link rel="self" type="application/rss+xml" href="https://forums.oneplus.com/forums/oneplus-5-support/index.rss"/>
    <item>
      <title>Lockbox fingerprint issue</title>
      <pubDate>Sat, 07 Mar 2020 11:49:47 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/lockbox-fingerprint-issue.1195276/</link>
      <guid>https://forums.oneplus.com/threads/lockbox-fingerprint-issue.1195276/</guid>
      <author>invalid@example.com (ilVise)</author>
      <dc:creator>ilVise</dc:creator>
      <content:encoded><![CDATA[Hello everyone,<br />
Two days ago, I downloaded from GStore &quot;One plus file manager&quot; beta version.<br />
Today I was looking for some files inside my lockbox but when I tried to unlock it, it asked me to digit my pin instead of using fingerprint. I tried different pin but none of them worked.<br />
So I thought to downgrade from beta: when the unistall process started, a pop up message appear telling me to remove all files from Lockbox before going on (it sound like it was trolling me lol).<br />
<br />
I read about this...<br />
<br />
<a href="https://forums.oneplus.com/threads/lockbox-fingerprint-issue.1195276/" class="internalLink">Lockbox fingerprint issue</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>pictures are not saving</title>
      <pubDate>Sat, 07 Mar 2020 11:16:40 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/pictures-are-not-saving.660910/</link>
      <guid>https://forums.oneplus.com/threads/pictures-are-not-saving.660910/</guid>
      <author>invalid@example.com (V1508425096821)</author>
      <dc:creator>V1508425096821</dc:creator>
      <content:encoded><![CDATA[I took pictures on my camera but they are not saving in my gallery they just disappear like I never took the picture]]></content:encoded>
      <slash:comments>21</slash:comments>
    </item>
    <item>
      <title>OnePlus deliberately keeping the accessories of its older models out of stock</title>
      <pubDate>Sat, 07 Mar 2020 10:36:43 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/oneplus-deliberately-keeping-the-accessories-of-its-older-models-out-of-stock.1196503/</link>
      <guid>https://forums.oneplus.com/threads/oneplus-deliberately-keeping-the-accessories-of-its-older-models-out-of-stock.1196503/</guid>
      <author>invalid@example.com (tanzeelalam29)</author>
      <dc:creator>tanzeelalam29</dc:creator>
      <content:encoded><![CDATA[This is really one of the worst things that a company can do after promising a seamless experience with its brand. OnePlus has been deliberately keeping the accessories of its older models out of stock. I own a OnePlus 5 and its accessories have been out of stock for the past 2 years. Also, whenever I browse the website of OnePlus, I notice that all the accessories of the 2 or 2 latest models are in stock while the accessories of any model older than 8-9 months will have atleast 50% of its...<br />
<br />
<a href="https://forums.oneplus.com/threads/oneplus-deliberately-keeping-the-accessories-of-its-older-models-out-of-stock.1196503/" class="internalLink">OnePlus deliberately keeping the accessories of its older models out of stock</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Google Issue</title>
      <pubDate>Sat, 07 Mar 2020 07:50:20 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/google-issue.1189639/</link>
      <guid>https://forums.oneplus.com/threads/google-issue.1189639/</guid>
      <author>invalid@example.com (N1513841109632)</author>
      <dc:creator>N1513841109632</dc:creator>
      <content:encoded><![CDATA[Is anyone experiencing issues with Google and its products on Oneplus 5?]]></content:encoded>
      <slash:comments>21</slash:comments>
    </item>
    <item>
      <title>Not able transfer file from OnePlus 5 to PC</title>
      <pubDate>Sat, 07 Mar 2020 07:30:42 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/not-able-transfer-file-from-oneplus-5-to-pc.1191520/</link>
      <guid>https://forums.oneplus.com/threads/not-able-transfer-file-from-oneplus-5-to-pc.1191520/</guid>
      <author>invalid@example.com (S1515520179419)</author>
      <dc:creator>S1515520179419</dc:creator>
      <content:encoded><![CDATA[I am unable to transfer files from OnePlus 5 to PC...Charging Notification is also not showing to change the mode into MTP or File transfer...Could somebody help.me to fix the issue???]]></content:encoded>
      <slash:comments>8</slash:comments>
    </item>
    <item>
      <title>Google and Google Assistant Error</title>
      <pubDate>Sat, 07 Mar 2020 07:28:16 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/google-and-google-assistant-error.1190693/</link>
      <guid>https://forums.oneplus.com/threads/google-and-google-assistant-error.1190693/</guid>
      <author>invalid@example.com (ash1991)</author>
      <dc:creator>ash1991</dc:creator>
      <content:encoded><![CDATA[Google and Google Assistant are not working since 3 days ,I tried to update after update also  , same problem is encountering , if I say Hy Google , long press , home screen is  taking to assistant but no response for voice command , my mic and speaker condition is good , still don&#039;t know why it&#039;s not working , and if I try to open the Google app it just flash up and go away ! <br />
So please help me !]]></content:encoded>
      <slash:comments>5</slash:comments>
    </item>
    <item>
      <title>Google search crashes after the latest update.</title>
      <pubDate>Sat, 07 Mar 2020 07:11:17 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/google-search-crashes-after-the-latest-update.1189626/</link>
      <guid>https://forums.oneplus.com/threads/google-search-crashes-after-the-latest-update.1189626/</guid>
      <author>invalid@example.com (Tonyxus)</author>
      <dc:creator>Tonyxus</dc:creator>
      <content:encoded><![CDATA[I could not find this issue anywhere hence posting.<br />
<br />
After the latest update on Google search application. The app won&#039;t just show up! Every time I open it crashes.<br />
<br />
I tried uninstalling the updates and setting it to default and opening and it opens. Then I update from the Google Play Store and then same issue. The app opens and closes in front of your eyes.<br />
<br />
I see this on this app only as of now.<br />
<br />
Any help guys?]]></content:encoded>
      <slash:comments>23</slash:comments>
    </item>
    <item>
      <title>Google App Crashing</title>
      <pubDate>Sat, 07 Mar 2020 01:49:42 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/google-app-crashing.1191546/</link>
      <guid>https://forums.oneplus.com/threads/google-app-crashing.1191546/</guid>
      <author>invalid@example.com (nazeebpn)</author>
      <dc:creator>nazeebpn</dc:creator>
      <content:encoded><![CDATA[Google app crashing everytime when I am trying to open it. Issue persists since 1st of March 2020.]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>OP5 Google App not working</title>
      <pubDate>Sat, 07 Mar 2020 01:48:21 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/op5-google-app-not-working.1192988/</link>
      <guid>https://forums.oneplus.com/threads/op5-google-app-not-working.1192988/</guid>
      <author>invalid@example.com (G_sankara_sai_GywU)</author>
      <dc:creator>G_sankara_sai_GywU</dc:creator>
      <content:encoded><![CDATA[Hai,<br />
<br />
From last 2 days I observed that Google App is not working properly I mean is I try to open it flashes for a sec n closes automatically.<br />
<br />
I tried to uninstall all updates n tried to re install again.<br />
but still no use.<br />
<br />
<br />
kindly help me]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>OP 5 stuck in booting loop</title>
      <pubDate>Sat, 07 Mar 2020 01:05:36 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/op-5-stuck-in-booting-loop.1195651/</link>
      <guid>https://forums.oneplus.com/threads/op-5-stuck-in-booting-loop.1195651/</guid>
      <author>invalid@example.com (krauer)</author>
      <dc:creator>krauer</dc:creator>
      <content:encoded><![CDATA[Hi, since earlier today I have the issue that my phone won&#039;t get past the second loading screen (the one with the two smaller dots going around the bigger ones) as it just restarts at a certain point.<br />
<br />
I tried to follow the steps for recovery mode but I can just get into two menues <br />
<br />
1. the fast boot menu<br />
<br />
2. not sure which one this is but it shows the following options:<br />
- Install from internal storage<br />
- Install from ADB<br />
- Wipe data and cache<br />
- Adanced -&gt; goes to fast boot and recovery option...<br />
<br />
<a href="https://forums.oneplus.com/threads/op-5-stuck-in-booting-loop.1195651/" class="internalLink">OP 5 stuck in booting loop</a>]]></content:encoded>
    </item>
    <item>
      <title>oneplus 5 won't charge until a reboot</title>
      <pubDate>Fri, 06 Mar 2020 13:26:58 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/oneplus-5-wont-charge-until-a-reboot.970691/</link>
      <guid>https://forums.oneplus.com/threads/oneplus-5-wont-charge-until-a-reboot.970691/</guid>
      <author>invalid@example.com (George4tape)</author>
      <dc:creator>George4tape</dc:creator>
      <content:encoded><![CDATA[Hi, my oneplus 5 will only charge when i do a reboot, if i try without reboot, no red led and battery does not charge, i have tried different cable and charger but issue remains, i deleted cache, not solved issue, i tried cleaning c type socket carefully to remove fluff, the issue remains, i tried leaving phone i safe mode all day, and at the end of the day the phone did charge ok, so i guess i could be an app issue.<br />
anyone having same issue, support say i should do a factory reset! i don&#039;t...<br />
<br />
<a href="https://forums.oneplus.com/threads/oneplus-5-wont-charge-until-a-reboot.970691/" class="internalLink">oneplus 5 won&#039;t charge until a reboot</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Instagram lyrics not working</title>
      <pubDate>Fri, 06 Mar 2020 10:21:43 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/instagram-lyrics-not-working.1055425/</link>
      <guid>https://forums.oneplus.com/threads/instagram-lyrics-not-working.1055425/</guid>
      <author>invalid@example.com (lokolongo95)</author>
      <dc:creator>lokolongo95</dc:creator>
      <content:encoded><![CDATA[After the last update, Instagram should have a new feature: adding dynamic lyrics to the music on stories. It seems like EVERYONE has this possibility, except me. I don&#039;t know if it&#039;s a problem only for my Oneplus 5 or it&#039;s something more diffused. Let me know if something has the same issue or if someone knows how to solve it.<br />
<br />
I&#039;ve already tried these:<br />
- Force quitting the app and re-open it<br />
- Log out and log in<br />
- Uninstall and reinstall the app<br />
- Uninstall and install the latest apk found on...<br />
<br />
<a href="https://forums.oneplus.com/threads/instagram-lyrics-not-working.1055425/" class="internalLink">Instagram lyrics not working</a>]]></content:encoded>
      <slash:comments>4</slash:comments>
    </item>
    <item>
      <title>Google app not not working in Oneplus 5</title>
      <pubDate>Thu, 05 Mar 2020 23:04:39 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/google-app-not-not-working-in-oneplus-5.1191470/</link>
      <guid>https://forums.oneplus.com/threads/google-app-not-not-working-in-oneplus-5.1191470/</guid>
      <author>invalid@example.com (manuarnold12)</author>
      <dc:creator>manuarnold12</dc:creator>
      <content:encoded><![CDATA[From 1 week Google app is not workingin OnePlus 5. Whenever I tries to open it&#039;s got force closed. If I uninstall updates from google playsore, sometimes it was working but now aga it stopped work. Please advice.]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>app Google e funzioni crechano</title>
      <pubDate>Thu, 05 Mar 2020 16:34:43 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/app-google-e-funzioni-crechano.1191463/</link>
      <guid>https://forums.oneplus.com/threads/app-google-e-funzioni-crechano.1191463/</guid>
      <author>invalid@example.com (Ago..84)</author>
      <dc:creator>Ago..84</dc:creator>
      <content:encoded><![CDATA[l app Google e e sue funzioni (assistente Google) si chiudono subito dopo l apertura!<br />


	<a href="https://forums-images.oneplus.net/attachments/1252/1252594-67ce8bfa783d7fb5c4a714a2079b506a.jpg" target="_blank">View attachment 1258035</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Mod game</title>
      <pubDate>Thu, 05 Mar 2020 03:35:37 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/mod-game.858800/</link>
      <guid>https://forums.oneplus.com/threads/mod-game.858800/</guid>
      <author>invalid@example.com (AkshayKuarade)</author>
      <dc:creator>AkshayKuarade</dc:creator>
      <content:encoded><![CDATA[Can I play mod games on my OnePlus 5? How if I can?]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>PUBG (v17) Crash</title>
      <pubDate>Wed, 04 Mar 2020 23:34:17 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/pubg-v17-crash.1191276/</link>
      <guid>https://forums.oneplus.com/threads/pubg-v17-crash.1191276/</guid>
      <author>invalid@example.com (Pakophan)</author>
      <dc:creator>Pakophan</dc:creator>
      <content:encoded><![CDATA[This goes to all PUBG players on rooted oneplus 5/5T. Is pubg crashing on your phone rooted with magisk or in the only one having this issue? The game doesn&#039;t stay on for more than 5 minutes then it force closes, I tried reinstalling the game and it still happens. Please help if you managed to resolve this issue.]]></content:encoded>
      <slash:comments>5</slash:comments>
    </item>
    <item>
      <title>problemas de cobertura</title>
      <pubDate>Wed, 04 Mar 2020 23:23:37 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/problemas-de-cobertura.1017605/</link>
      <guid>https://forums.oneplus.com/threads/problemas-de-cobertura.1017605/</guid>
      <author>invalid@example.com (Cabas96)</author>
      <dc:creator>Cabas96</dc:creator>
      <content:encoded><![CDATA[Al entrar en apps se me va la cobertura unos segundos y a los pocos segundos vuelve a venir sola no es con ninguna app determinada me pasa con cualquiera. <br />
¿Alguien que le pase y tenga alguna solución?]]></content:encoded>
      <slash:comments>15</slash:comments>
    </item>
    <item>
      <title>unwanted notification sounds</title>
      <pubDate>Wed, 04 Mar 2020 13:29:06 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/unwanted-notification-sounds.1191634/</link>
      <guid>https://forums.oneplus.com/threads/unwanted-notification-sounds.1191634/</guid>
      <author>invalid@example.com (R1518282138702)</author>
      <dc:creator>R1518282138702</dc:creator>
      <content:encoded><![CDATA[unwanted notification sounds comming from phone. i dont know from where or why? pleade help me out]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Call disconnection problem</title>
      <pubDate>Wed, 04 Mar 2020 10:56:30 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/call-disconnection-problem.1186553/</link>
      <guid>https://forums.oneplus.com/threads/call-disconnection-problem.1186553/</guid>
      <author>invalid@example.com (G_Dhaval_Varaiya_xPKv)</author>
      <dc:creator>G_Dhaval_Varaiya_xPKv</dc:creator>
      <content:encoded><![CDATA[with the lastest update on 1+ 5, call is not getting disconnected and  same is remain connected for next 5 sec. is this bug in new update?]]></content:encoded>
      <slash:comments>6</slash:comments>
    </item>
    <item>
      <title>One plus 5 Mobile sim data Internet http/https not working</title>
      <pubDate>Wed, 04 Mar 2020 10:51:27 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/one-plus-5-mobile-sim-data-internet-http-https-not-working.1191607/</link>
      <guid>https://forums.oneplus.com/threads/one-plus-5-mobile-sim-data-internet-http-https-not-working.1191607/</guid>
      <author>invalid@example.com (Dakshinamurthy_Ranga)</author>
      <dc:creator>Dakshinamurthy_Ranga</dc:creator>
      <content:encoded><![CDATA[Hi All, I am experiencing weird issue since yesterday. From My sim card , My mobile data is not working in the phone . Mainly http and https browser URLS not working but at the same time my applications like whatsapp, facebook etc are all working via mobile data. To isolate this issue, I inserted the same sim card in another phone and straightaway the mobile data started working for http/https traffic. But the same sim card inserted in my phone, mobile data is not working. But in the mobile...<br />
<br />
<a href="https://forums.oneplus.com/threads/one-plus-5-mobile-sim-data-internet-http-https-not-working.1191607/" class="internalLink">One plus 5 Mobile sim data Internet http/https not working</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
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