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  <channel>
    <title>OnePlus 7 Pro General Support</title>
    <description>OnePlus 7 Pro General Support</description>
    <pubDate>Sat, 07 Mar 2020 13:20:57 +0000</pubDate>
    <lastBuildDate>Sat, 07 Mar 2020 13:20:57 +0000</lastBuildDate>
    <generator>OnePlus Community</generator>
    <link>https://forums.oneplus.com/forums/oneplus-7pro-support/</link>
    <atom:link rel="self" type="application/rss+xml" href="https://forums.oneplus.com/forums/oneplus-7pro-support/index.rss"/>
    <item>
      <title>Airpods Pro - Lower volume on OnePlus 7 Pro</title>
      <pubDate>Sat, 07 Mar 2020 12:45:06 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/airpods-pro-lower-volume-on-oneplus-7-pro.1131401/</link>
      <guid>https://forums.oneplus.com/threads/airpods-pro-lower-volume-on-oneplus-7-pro.1131401/</guid>
      <author>invalid@example.com (BigAlHuse)</author>
      <dc:creator>BigAlHuse</dc:creator>
      <content:encoded><![CDATA[Hello,<br />
<br />
I just purchased some Apple Airpods Pro version. Does anyone know how to get the volume to Max volume? I have the volume all the way up and it seems like it&#039;s at 65% volume. I have tried numerous things that the internet suggested for previous Airpod generations, but nothing has worked. My wife has an iPhone so I was able to compare the buds on both the iPhone and OnePlus 7 Pro. Of course they sounded great when connected to an iPhone. I may need to return them if I can&#039;t get them to...<br />
<br />
<a href="https://forums.oneplus.com/threads/airpods-pro-lower-volume-on-oneplus-7-pro.1131401/" class="internalLink">Airpods Pro - Lower volume on OnePlus 7 Pro</a>]]></content:encoded>
      <slash:comments>14</slash:comments>
    </item>
    <item>
      <title>[Bug] GM21AA 10.3.1 SIM1 Drops And Restarts</title>
      <pubDate>Sat, 07 Mar 2020 12:39:44 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/bug-gm21aa-10-3-1-sim1-drops-and-restarts.1196673/</link>
      <guid>https://forums.oneplus.com/threads/bug-gm21aa-10-3-1-sim1-drops-and-restarts.1196673/</guid>
      <author>invalid@example.com (Syaoran)</author>
      <dc:creator>Syaoran</dc:creator>
      <content:encoded><![CDATA[Ever since updating to 10.3.1 from 10.3.0, I have had issues with SIM1 restarting after long periods of the device with the screen off.  I have tried swapping the SIM&#039;s but it still only happens on SIM1, not SIM2.  This is easy to reproduce because it happens every morning when I wake my device for the first time.]]></content:encoded>
    </item>
    <item>
      <title>finger print censor  should work with biometric app</title>
      <pubDate>Sat, 07 Mar 2020 12:38:51 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/finger-print-censor-should-work-with-biometric-app.1196647/</link>
      <guid>https://forums.oneplus.com/threads/finger-print-censor-should-work-with-biometric-app.1196647/</guid>
      <author>invalid@example.com (A1559795152737)</author>
      <dc:creator>A1559795152737</dc:creator>
      <content:encoded><![CDATA[spams must identified]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>shoot on one plus</title>
      <pubDate>Sat, 07 Mar 2020 12:27:51 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/shoot-on-one-plus.1196648/</link>
      <guid>https://forums.oneplus.com/threads/shoot-on-one-plus.1196648/</guid>
      <author>invalid@example.com (kulvindergautam)</author>
      <dc:creator>kulvindergautam</dc:creator>
      <content:encoded><![CDATA[🖤🤍[e]2764[/e]️<br />


	<a href="https://forums-images.oneplus.net/attachments/1255/1255196-a636e5f9efe6f59fd3b47100603215e8.jpg" target="_blank">View attachment 1260732</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>hide shutdown option on lock screen</title>
      <pubDate>Sat, 07 Mar 2020 12:04:29 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/hide-shutdown-option-on-lock-screen.1175343/</link>
      <guid>https://forums.oneplus.com/threads/hide-shutdown-option-on-lock-screen.1175343/</guid>
      <author>invalid@example.com (pavanc777)</author>
      <dc:creator>pavanc777</dc:creator>
      <content:encoded><![CDATA[so my phone was stolen by thief lucky i located him before he shutdown my phone. so i wanted to know is there any option to hide shutdown option on lock screen so thief should not be able to shutdown stolen phone. please add these features it&#039;s very important because i purchased my phone for 50000 so if it got stolen next time I would may not invest huge amount in OnePlus may be i will purchase redmi so it would not be very bad if it got stolen. so please add features that are important like...<br />
<br />
<a href="https://forums.oneplus.com/threads/hide-shutdown-option-on-lock-screen.1175343/" class="internalLink">hide shutdown option on lock screen</a>]]></content:encoded>
      <slash:comments>4</slash:comments>
    </item>
    <item>
      <title>OnePlus 7 Pro Volume Button Coming Off</title>
      <pubDate>Sat, 07 Mar 2020 11:01:13 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/oneplus-7-pro-volume-button-coming-off.1119510/</link>
      <guid>https://forums.oneplus.com/threads/oneplus-7-pro-volume-button-coming-off.1119510/</guid>
      <author>invalid@example.com (Fightyminnn)</author>
      <dc:creator>Fightyminnn</dc:creator>
      <content:encoded><![CDATA[Phone is not even 90 days old. No drops or physical damage. Is this common in the OnePlus 7 Pro? Do I need to reach out to OnePlus Support? Is this a warranty replacement? <br />


	<a href="https://forums-images.oneplus.net/attachments/1150/1150641-b84334019b045d3f7be5f44ec1b5cd2f.jpg" target="_blank">View attachment 1154570</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>OnePlus 7 Pro battery/heating feedback thread</title>
      <pubDate>Sat, 07 Mar 2020 09:56:10 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/oneplus-7-pro-battery-heating-feedback-thread.1031989/</link>
      <guid>https://forums.oneplus.com/threads/oneplus-7-pro-battery-heating-feedback-thread.1031989/</guid>
      <author>invalid@example.com (Sashka_1323)</author>
      <dc:creator>Sashka_1323</dc:creator>
      <content:encoded><![CDATA[Moderator edit:<br />
<br />
Please use this thread for any questions, tips, issues and all things related to battery and heating of the OnePlus 7 Pro.<br />
<br />
Please note that the way you use the phone (daily usage scenarios and habits) will make a huge difference to the battery/heating performance. In a scenario where there is a heavy performance workload, such as photo shooting/video shooting/mobile gaming/video consumption, the power consumption and heating of the phone will increase accordingly, which is a...<br />
<br />
<a href="https://forums.oneplus.com/threads/oneplus-7-pro-battery-heating-feedback-thread.1031989/" class="internalLink">OnePlus 7 Pro battery/heating feedback thread</a>]]></content:encoded>
      <slash:comments>1340</slash:comments>
    </item>
    <item>
      <title>batteria giù velice</title>
      <pubDate>Sat, 07 Mar 2020 09:17:37 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/batteria-giu-velice.1196426/</link>
      <guid>https://forums.oneplus.com/threads/batteria-giu-velice.1196426/</guid>
      <author>invalid@example.com (Lidia de Padua)</author>
      <dc:creator>Lidia de Padua</dc:creator>
      <content:encoded><![CDATA[Nell&#039;ultimo mese la batteria mi dura sempre meno. alle 12 già devo fare un nuovo ciclo di carica.<br />
<br />
prima stavo spesso in modalità gaming e arrivavo a fine serata con ancora la batteria bella carica. ora non gioco,lo uso di meno ma la bat dura sempre meno.<br />
<br />
ho fatto un reset della cache e un aggiornamento locale (con la guida di un operatore dell&#039;assistenza) ma il problema sembra essere peggiorato. <br />
<br />
cosa potrebbe essere?<br />


	<a href="https://forums-images.oneplus.net/attachments/1255/1255070-2f7400637f3b75a507e341d66c189cb9.jpg" target="_blank">View attachment 1260606</a>]]></content:encoded>
    </item>
    <item>
      <title>OnePlus 7 Pro bugs</title>
      <pubDate>Sat, 07 Mar 2020 08:59:09 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/oneplus-7-pro-bugs.1196406/</link>
      <guid>https://forums.oneplus.com/threads/oneplus-7-pro-bugs.1196406/</guid>
      <author>invalid@example.com (D1529605610203)</author>
      <dc:creator>D1529605610203</dc:creator>
      <content:encoded><![CDATA[Sound still playing after app has been closed.The auto-shazam button is lagging.The phone sometimes freezes and lags even though i have entered only one or two apps.These and others that i have encountered so far.Thank you in advance and i am in await for a new update😀]]></content:encoded>
    </item>
    <item>
      <title>I am having problems while sharing photos to whatsapp and instagram</title>
      <pubDate>Sat, 07 Mar 2020 08:42:07 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/i-am-having-problems-while-sharing-photos-to-whatsapp-and-instagram.1129257/</link>
      <guid>https://forums.oneplus.com/threads/i-am-having-problems-while-sharing-photos-to-whatsapp-and-instagram.1129257/</guid>
      <author>invalid@example.com (D1562387259304)</author>
      <dc:creator>D1562387259304</dc:creator>
      <content:encoded><![CDATA[whenever i am going to share photos in whatsapp and instagram it&#039;s showing processing and the UI is scrambled.<br />
I am on Android 10 , updated recently]]></content:encoded>
      <slash:comments>47</slash:comments>
    </item>
    <item>
      <title>Live wallpaper</title>
      <pubDate>Sat, 07 Mar 2020 08:36:04 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/live-wallpaper.1196375/</link>
      <guid>https://forums.oneplus.com/threads/live-wallpaper.1196375/</guid>
      <author>invalid@example.com (X1579868576027)</author>
      <dc:creator>X1579868576027</dc:creator>
      <content:encoded><![CDATA[cannot find the live wallpaper]]></content:encoded>
    </item>
    <item>
      <title>after the last update my phone have boogs</title>
      <pubDate>Sat, 07 Mar 2020 07:46:43 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/after-the-last-update-my-phone-have-boogs.1196309/</link>
      <guid>https://forums.oneplus.com/threads/after-the-last-update-my-phone-have-boogs.1196309/</guid>
      <author>invalid@example.com (ionutmihai)</author>
      <dc:creator>ionutmihai</dc:creator>
      <content:encoded><![CDATA[since the last update, the phone is locked in several applications including YouTube and other preset applications.]]></content:encoded>
    </item>
    <item>
      <title>Proximity Sensor is Not Working Properly</title>
      <pubDate>Sat, 07 Mar 2020 03:23:00 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/proximity-sensor-is-not-working-properly.1187736/</link>
      <guid>https://forums.oneplus.com/threads/proximity-sensor-is-not-working-properly.1187736/</guid>
      <author>invalid@example.com (rishi.bbdu)</author>
      <dc:creator>rishi.bbdu</dc:creator>
      <content:encoded><![CDATA[Screen is on during call again and again.]]></content:encoded>
      <slash:comments>14</slash:comments>
    </item>
    <item>
      <title>[Closed]Security Updates</title>
      <pubDate>Sat, 07 Mar 2020 00:40:13 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/closed-security-updates.1195533/</link>
      <guid>https://forums.oneplus.com/threads/closed-security-updates.1195533/</guid>
      <author>invalid@example.com (Bernest44)</author>
      <dc:creator>Bernest44</dc:creator>
      <content:encoded><![CDATA[Im just curious as to anyone else not feeling the love on Security Patch updates?  I was on Beta 9....and went to stable 10.3.1  However they are both on January updates.  Its March and Im still on January?  I am not one to point fingers...just trying to educate myself.  Thanks for any feedback!]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Dual SIM Default Data SIM setting not sticking</title>
      <pubDate>Fri, 06 Mar 2020 23:46:58 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/dual-sim-default-data-sim-setting-not-sticking.1170565/</link>
      <guid>https://forums.oneplus.com/threads/dual-sim-default-data-sim-setting-not-sticking.1170565/</guid>
      <author>invalid@example.com (forwardrefresh)</author>
      <dc:creator>forwardrefresh</dc:creator>
      <content:encoded><![CDATA[I have 2 Sims installed and sometimes (especially when the phone is restarted) the Default Sim selected for data switches randomly to Sim 1 even though I have had it set to Sim 2 prior.<br />
<br />
My sim 1 charges me for data and sim 2 has unlimited data. This is costing me money every time it happens and it&#039;s not easy to see that the sim has switched. Anyone know how to keep it locked into sim 2?<br />
<br />
In the interim, I&#039;ve set a cellular data limit of 50 mb just to act as a buffer but I&#039;d prefer not to use a...<br />
<br />
<a href="https://forums.oneplus.com/threads/dual-sim-default-data-sim-setting-not-sticking.1170565/" class="internalLink">Dual SIM Default Data SIM setting not sticking</a>]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>How to uninstall Identify unknown numbers App</title>
      <pubDate>Fri, 06 Mar 2020 20:12:51 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/how-to-uninstall-identify-unknown-numbers-app.1190952/</link>
      <guid>https://forums.oneplus.com/threads/how-to-uninstall-identify-unknown-numbers-app.1190952/</guid>
      <author>invalid@example.com (kkush33)</author>
      <dc:creator>kkush33</dc:creator>
      <content:encoded><![CDATA[My organisation is using <a href="https://cloud.telekom.de/de/magenta-security/mobile-protect-pro" target="_blank" class="externalLink" rel="nofollow">https://cloud.telekom.de/de/magenta-security/mobile-protect-pro</a> app and it marks this Identify unknown numbers App as a threat adware, I am unable to remove this App, can anyone let me know how can i remove it.                                                                                                   <br />


	<a href="https://forums-images.oneplus.net/attachments/1251/1251748-a139c0d48eb9783ec5ec81c355d3282c.jpeg" target="_blank">View attachment 1257189</a>]]></content:encoded>
      <slash:comments>6</slash:comments>
    </item>
    <item>
      <title>Camera colors with artificial light and white balance</title>
      <pubDate>Fri, 06 Mar 2020 19:02:48 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/camera-colors-with-artificial-light-and-white-balance.1145790/</link>
      <guid>https://forums.oneplus.com/threads/camera-colors-with-artificial-light-and-white-balance.1145790/</guid>
      <author>invalid@example.com (endan78)</author>
      <dc:creator>endan78</dc:creator>
      <content:encoded><![CDATA[<a href="https://imgur.com/aF9838m" target="_blank" class="externalLink" rel="nofollow">https://imgur.com/aF9838m</a><br />
<br />
<a href="https://imgur.com/nL34UZ0" target="_blank" class="externalLink" rel="nofollow">https://imgur.com/nL34UZ0</a><br />
<br />
<a href="https://imgur.com/RJFOkPu" target="_blank" class="externalLink" rel="nofollow">https://imgur.com/RJFOkPu</a><br />
<br />
The three photos are all taken with the stock camera. The first is the one that has the real colors, before framing the scene I framed the white bed and the camera kept the correct color.<br />
<br />
In the second photo I have directly framed the scene and the camera has wrong the color making everything &quot;orange&quot;.<br />
<br />
In the third picture I changed the camera between the 3 camera available a few...<br />
<br />
<a href="https://forums.oneplus.com/threads/camera-colors-with-artificial-light-and-white-balance.1145790/" class="internalLink">Camera colors with artificial light and white balance</a>]]></content:encoded>
      <slash:comments>35</slash:comments>
    </item>
    <item>
      <title>step counter help</title>
      <pubDate>Fri, 06 Mar 2020 18:36:32 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/step-counter-help.1123938/</link>
      <guid>https://forums.oneplus.com/threads/step-counter-help.1123938/</guid>
      <author>invalid@example.com (Kenny212)</author>
      <dc:creator>Kenny212</dc:creator>
      <content:encoded><![CDATA[Since updating to android 10 the other day , I noticed there is a step counter in the shelf page , I am unable to open up the step counter app and see how many steps I have done over the last few day ,so please can someone help if possible]]></content:encoded>
      <slash:comments>14</slash:comments>
    </item>
    <item>
      <title>how can I go to contact of a specific number from call log</title>
      <pubDate>Fri, 06 Mar 2020 17:59:02 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/how-can-i-go-to-contact-of-a-specific-number-from-call-log.1192681/</link>
      <guid>https://forums.oneplus.com/threads/how-can-i-go-to-contact-of-a-specific-number-from-call-log.1192681/</guid>
      <author>invalid@example.com (aawadkar)</author>
      <dc:creator>aawadkar</dc:creator>
      <content:encoded><![CDATA[how can I go to contact details of a specific contact name from call log]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>op7 pro camera</title>
      <pubDate>Fri, 06 Mar 2020 17:53:36 +0000</pubDate>
      <link>https://forums.oneplus.com/threads/op7-pro-camera.1194975/</link>
      <guid>https://forums.oneplus.com/threads/op7-pro-camera.1194975/</guid>
      <author>invalid@example.com (Q1522222653982)</author>
      <dc:creator>Q1522222653982</dc:creator>
      <content:encoded><![CDATA[just got android 10 update and the wide angle video for the camera isn&#039;t very wide]]></content:encoded>
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