OnePlus TV General Support Sat, 14 Dec 2019 01:31:36 +0000 Sat, 14 Dec 2019 01:31:36 +0000 OnePlus Community https://forums.oneplus.com/forums/oneplus-tv-support/ Fri, 13 Dec 2019 08:58:05 +0000 https://forums.oneplus.com/threads/what-subscriptions-offers-you-get-with-oneplus-tv.1115495/ https://forums.oneplus.com/threads/what-subscriptions-offers-you-get-with-oneplus-tv.1115495/ invalid@example.com (ParthGarg) ParthGarg
Is there anything more that I am getting subscribed to as premium ? Like Zee, as oneplus play shares content from the same.

Can someone list all post purchase offers at one place?]]> 14 Thu, 12 Dec 2019 11:11:02 +0000 https://forums.oneplus.com/threads/soap-opera-effect-while-watching-dolby-vision-content-in-netflix-app.1152892/ https://forums.oneplus.com/threads/soap-opera-effect-while-watching-dolby-vision-content-in-netflix-app.1152892/ invalid@example.com (indranil.phukan) indranil.phukan
First of all I would like to say thanks for the recent Netflix update and taking prompt action on customer feedback.

Now the problem I am facing is I am getting soap opera effect while watching dolby vision content in Netflix. I couldn't find any option in settings section to disable that.

Is there any solution for this or a future update will fix this issue ?

Thanks,
Indranil]]> Thu, 12 Dec 2019 10:56:55 +0000 https://forums.oneplus.com/threads/hdmi2-arc-not-working.1142377/ https://forums.oneplus.com/threads/hdmi2-arc-not-working.1142377/ invalid@example.com (Jayanth19) Jayanth19 11 Wed, 11 Dec 2019 14:50:26 +0000 https://forums.oneplus.com/threads/broadband-data-consumption-increased-on-oneplus-tv-as-compared-to-amazon-fire-stick.1151443/ https://forums.oneplus.com/threads/broadband-data-consumption-increased-on-oneplus-tv-as-compared-to-amazon-fire-stick.1151443/ invalid@example.com (rajeshsharm) rajeshsharm
I was using Amazon Fire stick from the last two years and recently purchased OnePlus TV last month.
One thing I have noticed that the data consumption on my Airtel Broadband got increased since the time I start using OnePlus TV. Video quality on Amazon Fire Stick is 1080x760. How can I optimize the bandwidth utilization or enable the Data saver in OnePlus TV?]]> 7 Tue, 10 Dec 2019 06:27:52 +0000 https://forums.oneplus.com/threads/stabilizer-doubt.1138189/ https://forums.oneplus.com/threads/stabilizer-doubt.1138189/ invalid@example.com (Adithyan N) Adithyan N 2 Tue, 10 Dec 2019 01:17:35 +0000 https://forums.oneplus.com/threads/one-plus-tv-backlight-bleed.1128104/ https://forums.oneplus.com/threads/one-plus-tv-backlight-bleed.1128104/ invalid@example.com (Sasi4395) Sasi4395 View attachment 1165218

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View attachment 1165223]]> 30 Mon, 09 Dec 2019 15:17:34 +0000 https://forums.oneplus.com/threads/parental-lock-on-oneplus-tv.1151052/ https://forums.oneplus.com/threads/parental-lock-on-oneplus-tv.1151052/ invalid@example.com (AyushKumarAK) AyushKumarAK
I really would like OnePlus TV team to add a Parental Lock Feature to the TV as most of us have small kids at home.I have a small brother at home & I really don't want him to watch YouTube as he watches PUBG Gameplays on YouTube which I find is not appropriate because he doesn't study & just watches online things which I don't want.

Moreover many of us have small children at home & don't want them to watch certain content.
So I guess it would be of great help if the TV gets a...

Parental Lock on OnePlus TV]]> 3 Mon, 09 Dec 2019 09:52:03 +0000 https://forums.oneplus.com/threads/netflix-on-one-plus-tv.1148004/ https://forums.oneplus.com/threads/netflix-on-one-plus-tv.1148004/ invalid@example.com (P1508773651969) P1508773651969 5 Sun, 08 Dec 2019 07:48:38 +0000 https://forums.oneplus.com/threads/sideloaded-mobile-apps-are-always-cropped.1113940/ https://forums.oneplus.com/threads/sideloaded-mobile-apps-are-always-cropped.1113940/ invalid@example.com (ParthGarg) ParthGarg
It is just a small area towards left where you can see app partially.]]> 12 Sat, 07 Dec 2019 11:44:17 +0000 https://forums.oneplus.com/threads/netflix-on-oneplus-tv.1130866/ https://forums.oneplus.com/threads/netflix-on-oneplus-tv.1130866/ invalid@example.com (Suyashdashfan) Suyashdashfan update]]> 8 Mon, 02 Dec 2019 07:29:10 +0000 https://forums.oneplus.com/threads/oneplus-q1-tv-spdif-toslink-bluetooth-audio-lag.1125815/ https://forums.oneplus.com/threads/oneplus-q1-tv-spdif-toslink-bluetooth-audio-lag.1125815/ invalid@example.com (SunjaySingh) SunjaySingh
i had bought the OnePlus TV from Amazon.in on the day of launch, it was delivered and installed at my place by technician on 2nd october 2019.
i found that the home theatre has audio lag connected to TV over SPDIF TosLink, i was able to fix it using the SPDIF Delay.
i was amused to see the alluring picture and audio quality from OnePlus TV.

i had a thought to check it over Bluetooth Headphones and found that there is audio lag when input source are from HDMI, i am...

OnePlus Q1 TV SPDIF/TosLink Bluetooth Audio lag]]> 4 Sat, 30 Nov 2019 13:19:00 +0000 https://forums.oneplus.com/threads/oneplus-tv-speaker-gets-a-bit-noisy-around-45-50-volume-in-movies.1140098/ https://forums.oneplus.com/threads/oneplus-tv-speaker-gets-a-bit-noisy-around-45-50-volume-in-movies.1140098/ invalid@example.com (AyushKumarAK) AyushKumarAK
I noticed an issue that when I level up the volume to 45-50%,the speaker gets a bit noisy.
Like how we say-"Speaker Fatt Raha Hai" in Hindi.I watched several Movies from my Hard Drive like Avengers Endgame & Far From Home 4K & at some action sequences,the Speaker isn't sharp enough & gets a bit Noisy at just around 50% Volume.

Thanks In Advance.I would really like OnePlus to look into this case.
And I am already having a conversation about my Panel Leakage,I would like...

OnePlus TV Speaker gets a bit Noisy around 45-50% Volume in Movies]]> 15 Fri, 29 Nov 2019 03:31:44 +0000 https://forums.oneplus.com/threads/display-doubt.1143415/ https://forums.oneplus.com/threads/display-doubt.1143415/ invalid@example.com (Adithyan N) Adithyan N anyone facing this same issue pls tell]]> 10 Tue, 26 Nov 2019 13:20:21 +0000 https://forums.oneplus.com/threads/ir-profile-needed-for-op-tv.1133131/ https://forums.oneplus.com/threads/ir-profile-needed-for-op-tv.1133131/ invalid@example.com (Sunil37) Sunil37
Since when I checked with Amazon support ..they aren't added OP Tv in the list..so we needed OPTV IR Profile to sync with fire stick remote]]> 6 Mon, 25 Nov 2019 02:50:17 +0000 https://forums.oneplus.com/threads/oneplus-tv-speaker-producing-a-bup-beep-sound-when-turned-off.1140094/ https://forums.oneplus.com/threads/oneplus-tv-speaker-producing-a-bup-beep-sound-when-turned-off.1140094/ invalid@example.com (AyushKumarAK) AyushKumarAK
I noticed an Issue with the Speaker.After turning off the TV,when I Switch off the Power Supply I notice a Bup Sound like how we see in Big Speakers.I don't know if it's normal or not but I think this is an issue as OnePlus is always about-"Attention To Detail".

Thanks & Regards,
Ayush Kumar]]> 6 Mon, 25 Nov 2019 02:48:50 +0000 https://forums.oneplus.com/threads/oneplus-tv-not-able-to-play-4k-video-smoothly.1128138/ https://forums.oneplus.com/threads/oneplus-tv-not-able-to-play-4k-video-smoothly.1128138/ invalid@example.com (C1570451974763) C1570451974763 oneplus TV is not able to play below high quality videos smoothly, it is soo jerking.



please any one facing similar issue??]]> 9 Mon, 25 Nov 2019 02:43:57 +0000 https://forums.oneplus.com/threads/display.1143780/ https://forums.oneplus.com/threads/display.1143780/ invalid@example.com (Adithyan N) Adithyan N View attachment 1186337
it is coming like this pls tel some solutions guyzzz]]> 4 Sun, 24 Nov 2019 05:30:06 +0000 https://forums.oneplus.com/threads/tv-audio-issue-for-sun-nxt-app.1124287/ https://forums.oneplus.com/threads/tv-audio-issue-for-sun-nxt-app.1124287/ invalid@example.com (varunsur) varunsur
I have uploaded the behaviour video in a one drive space:-
https://1drv.ms/v/s!Arjclq7TxYZYiN0VHyW2YGuL625ptA?e=Bi9bXa

Please fix this issue]]> 17 Thu, 21 Nov 2019 15:18:34 +0000 https://forums.oneplus.com/threads/phone-casting-not-working-on-oneplus-tv-from-oneplus-5.1132798/ https://forums.oneplus.com/threads/phone-casting-not-working-on-oneplus-tv-from-oneplus-5.1132798/ invalid@example.com (Vaibhavmalik) Vaibhavmalik its been a while since casting has stopped working on OnePlus TV from my one plus 5.]]> 4 Thu, 21 Nov 2019 14:29:38 +0000 https://forums.oneplus.com/threads/restart-not-working.1139563/ https://forums.oneplus.com/threads/restart-not-working.1139563/ invalid@example.com (ddhoot83) ddhoot83 5