This was the guidance from customer service to do a hard reset. And interestingly was they asked if I had updated recently. The day I updated the...
Update..... support suggested a factory reset, spent hours trying to get the backup to work did the factory reset camera still not working.... and...
I also noticed excessive battery drain but battery app not showing any app with excessive usage
Rear camera stopped working a while ago then the camera app became unstable not opening from lock screen and when you enter the password it opens...
Front facing camera had black screen and would pop up on unlock but not recognize face. After clearing cache still won't unlock phone but when I open...
I hope I have done this correctly. The phone gets hot with any screen usage, I can't find any specific cause. I look forward to hearing from you soon...
My normal usage would see the battery last 1.5 to 2 days. About 4 weeks ago it suddenly went to 8 to 12 hours and even less with any extra usage....
I never had an issue with battery life until about 4 weeks ago, my usage would be medium to low by most standards, but it suddenly went to needing to...
