So finally got my phone this past Monday. That was entire month since my original order. OnePlus refunded me my shipping and sent me the nylon...
Here goes an example of the difference in RMA and CS process. I just sent my 2 month old defective Galaxy Buds this past Monday. I will be getting my...
I will receive my replacement phone next week Tuesday the 18th. One month later SMH.
Here is the pic I wanted to see a couple of weeks ago.
After having a voice call and a chat today I finally got some movement on my third RMA. Yes third RMA. Finally they got there crap together. Thank...
Can you believe this. I think OnePlus is trolling me.
They just cancelled my RMA for a second time and created a third. Are you f**king kidding me!...
Why didn't you guys just send phone back for refund and order another instead of rma???
We didn't expect it would take this long! There...
Mine has not even changed and my phone has been at Acer since May 28th.
That's pretty sad as the company gets larger they are not looking into improving the CS and RMA process.
select the person pic and select message.
We greatly appreciate your help. But this is ridiculous, for customers who preordered there device on day one, we are waiting for over a month. Due...
I'm in the same boat. I sent mine 30 days ago for trade in and to this day Al I hear from them is we have escalated your claim. However...
Have you received any updates yet?
I ordered the phone on May 17th 9:00am. Never again will I do this.
I just want my phone before Father's Day.
That's ok. Any help is greatly appreciated!
For whatever reason they cancelled my original RMA and started a new one. Maybe so it wouldn't look so bad cause it was taking so long.
Who is this?