0p5 rear camera only works on Facebook insta etc

  1. V1526253157035
    Cupcake Sep 21, 2019

    V1526253157035 , Sep 21, 2019 :
    I've tried searching everywhere but no joy.
    OnePlus 5 I have done an update that was available latest one few weeks ago. I'm not a camera user in general.but noticed the camera is black like I have a lens cover on it.
    but if I use an app like Instagram or Facebook or similar the camera works.

    I've wiped cache done a reset.
    in recovery mode etc.
    just can't work out what to do.
    worked perfect before

    thank you
    Last edited: Oct 4, 2019

  2. stark2991_PL
    KitKat Sep 22, 2019

  3. V1526253157035
    Cupcake Oct 3, 2019

  4. stark2991_PL
    KitKat Oct 4, 2019

    stark2991_PL , Oct 4, 2019 :
    Did you do a factory reset?
    What system version do you have now? Did it work on the previous one?

  5. V1526253157035
    Cupcake Oct 4, 2019

    V1526253157035 , Oct 4, 2019 :
    are you actually reading my post.
    appreciate your response. but your asking me everything I've said in my post I have tried