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1+Nord Crashing issues via OnePlus Nord

  1. wabeywoo
    Cupcake Oct 17, 2021

    wabeywoo , via OnePlus Nord , Oct 17, 2021 :
    Hi all,

    I got a OnePlus Nord for my Christmas last year following having a OnePlus 3 for many years and loving it.

    However, my phone keeps crashing, and I'm not sure why. I'm not the most tech person so I've done very little to my phone in terms of customising. I'm on Android 11 and it's up to date.

    Sometimes it just freezes and it'll come back, sometimes it just restarts. If it freezes and the screen goes off I can struggle to get it back on - and it'll restart or plugging it in to the charger occasionally works. Not very helpful when I'm out and about though!

    I use my phone a lot and the crashing gets really annoying!

    Thanks in advance!
     

    #1
  2. Caomhin
    OnePlus 9 Series Expert Community Expert Oct 18, 2021

    Caomhin , via OnePlus 9 Pro , Oct 18, 2021 :
    If its happening often, then you may want to consider backing up the phone and doing a full Erase All Data factory reset to refresh your current installation of OOS.
     

    #2