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10.3.10 mobile data not working

  1. Florin_Stancu_7274
    Donut May 7, 2021

    Florin_Stancu_7274 , May 7, 2021 :
    i just received the update for 10.3.10 and after installing it i cant connect to the internet using mobile data.
    Everything worked just fine on 10.3.09.

     

    Attached Files:


    #1
  2. D.emilia27
    Cupcake May 8, 2021

    Best Answer
    D.emilia27 , May 8, 2021 :
    Try to see if the setting on Apn are this.
    I change the setting like on the picture and it's work.
     

    Attached Files:


    #11
    McJader likes this.
  3. Bobbie63
    Marshmallow May 7, 2021

    Bobbie63 , May 7, 2021 :
    Have you tried to east the network adapters?

    settings, system, option for reset, reset WiFi, mobile and Bluetooth

    after the reset you need to set up WiFi again and pair Bluetooth devices
     

    #2
    Caoimhín and Florin_Stancu_7274 like this.
  4. Florin_Stancu_7274
    Donut May 7, 2021

    Florin_Stancu_7274 , May 7, 2021 :
    I tried, it didn't work.
     

    #3
  5. Bobbie63
    Marshmallow May 7, 2021

    Bobbie63 , May 7, 2021 :
    What about resetting the apn settings to standard values

    settings, WiFi and network, sim and network, select sim, apn, 3dot menu upper right corner, reset to standard value?

    shouldn’t that do the job, check with your carrier for the correct settings and add them manually.
     

    #4
    Caoimhín and Florin_Stancu_7274 like this.
  6. Florin_Stancu_7274
    Donut May 7, 2021

    Florin_Stancu_7274 , May 7, 2021 :
    This was the first thing i tried. Sadly it didn't work either.

    I had the same problem on 10.3.8 and nothing worked until 10.3.9 was released and everything went back to normal.
     

    #5
  7. Bobbie63
    Marshmallow May 7, 2021

    Bobbie63 , May 7, 2021 :
    Weird, I ran out of ideas tbh, the only thing I can suggest is to submit a bug here.

    https://forums.oneplus.com/feedback/

    Another option could be a factory reset, and set the phone up as new. that's a bit of work with backing up important data but still no guarantee it'll work after that.

    Or maybe @Caoimhín, do you have any idea what else this could be?
     

    #6
  8. Caomhin
    OnePlus 9 Series Expert Community Expert May 7, 2021

    Caomhin , via OnePlus 9 Pro , May 7, 2021 :
    Thanks for the tag.

    Seem you have tried just about everything suggested. Have you turned Airplane mode off and on, sometime that also resets network radios.

    Also check that the DNS is set to Automatic. Go to Settings, WiFi & Network, Private DNS. Select it and ensure its on Automatic.

    There are also suggestions here, some you may have tried and maybe others you haven't.
    https://www.lifewire.com/fix-mobile-data-not-working-4769125

    Let us know how this goes.
     

    #7
    Bobbie63 likes this.
  9. Florin_Stancu_7274
    Donut May 8, 2021

    Florin_Stancu_7274 , May 8, 2021 :
    I tried resetting the apn and everything from the link you attached. Nothing worked. I also tried to install the 10.3.9 version but apparently downgrades are not allowed.

    Maybe installing a beta version will solve it.
     

    Attached Files:


    #8
  10. Caomhin
    OnePlus 9 Series Expert Community Expert May 8, 2021

    Caomhin , via OnePlus 9 Pro , May 8, 2021 :
    There is no current Beta version. A downgrade would involve wiping the phone. So backing up the phone and doing a full Erase All Data factory reset may be another way to go.

    If that doesn't fix the issue, here is the link to the steps, in order to downgrade if you wish to try that.

    ROLL-BACK FROM CURRENT ANDROID 10 Stable TO EARLIER STOCK ANDROID 9 OR 10

    All Downgrades to earlier builds involve wiping the phone.

    So you will need to backup your phone data.

    Thanks to @ironass for putting this together and maintaining the thread.
    This Link will guide you through the Downgrade process.
    https://forums.oneplus.com/threads/roll-back-to-stock-android-9-or-10.1215079/
     

    #9
    Bobbie63 and ironass like this.
  11. D.emilia27
    Cupcake May 8, 2021

    D.emilia27 , May 8, 2021 :
    I have same problem after the lastes updates 10.36-10.3.9. and i hope that the new version will solved but not.
     

    #10
  12. Florin_Stancu_7274
    Donut May 8, 2021

    Florin_Stancu_7274 , May 8, 2021 :
    Thankyou very much, now it works after i deleted what it was written on proxy and port fields.
     

    #12
    McJader and Caomhin like this.
  13. O1616509769534
    Cupcake Jun 19, 2021 at 1:41 PM


    #13