2018 OnePlus Support Updates and Questionnaire

  1. Plenkske
    Dutch POC Assistant Head Moderator Dec 22, 2018

  2. sethisidd
    Jelly Bean Dec 22, 2018

    sethisidd , Dec 22, 2018 :
    Expanding Internationally...!!
    Looks like OnePlus is becoming a Global company now. :)

  3. Shivoleth
    Cupcake Dec 22, 2018

    Shivoleth , Dec 22, 2018 :
    [Quote = "David Ghthjgjjhj ghg, post: 19696759, μέλος: 1845488"] hey oneplus την επόμενη ενημέρωσή σας στο δαχτυλίδι εξυπηρέτησης πελατών που οδηγεί όσους δεν είναι καλοί στην αγγλική γλώσσα έτσι όταν ένα άτομο μιλάει αγγλικά σε ένα σωλήνα και άλλο σωλήνα γίνεται αυτό που έχει πει μεταφράζεται στη γλώσσα που είναι από έτσι Μπορεί να βοηθήσει καλύτερα με το πρόβλημα που καλεί την εξυπηρέτηση πελατών σας [/ QUOTE]
    Συμφωνώ ....έχεις απόλυτο δίκιο !!

  4. gaster
    Lollipop Moderator Dec 22, 2018

    gaster , Dec 22, 2018 :
    Thanks for sharing Tom. Filled. Happy holidays everyone.

  5. Philip.lock
    Donut Dec 22, 2018

    Philip.lock , Dec 22, 2018 :
    Great to have an update, congrats on what must have been a great 2018.

    Have a merry Christmas and even better 2019

  6. mpr444
    Cupcake Dec 22, 2018

  7. Macanche96
    Cupcake Dec 22, 2018

  8. Korlia
    Cupcake Dec 22, 2018

    Korlia , Dec 22, 2018 :
    I only got my 6T in November, so far I'm loving it, battery life is amazing! Only issues I have, which aren't a big deal, I can't seem to get the fingerprint scanner to scan my finger and the tapping to wake the screen doesn't always seem very responsive, but I am wondering if that is due to the glass screen protector I have on it.

    OnePlus_Kingpin likes this.
  9. OnePlus_Kingpin
    Gingerbread Dec 22, 2018

    OnePlus_Kingpin , Dec 22, 2018 :
    I've found that a slow double-tap works better than a quick one - but it's still disappointing compared to the quick responsiveness of the LG G3 that I once had. The fingerprint scanner is pretty unreliable as well. I hope both of these issues will improve with future software updates.

    Korlia likes this.
  10. unnikrishnan_s
    Froyo Dec 23, 2018

    unnikrishnan_s , Dec 23, 2018 :
    Hello OnePlus Team,

    Im owned by OnePlus 6 device only.! the device was super fast and smooth etreamly i am say about the performance it was very good. then camera and os is very nice..
    Now my device running on Android 9 pie, after updating the oxygen os 9.0.2 i have some issues on my device first thing about battery backup it draining qiut fast.. second thing is about the camera, after updating the OnePlus is giving us to the extra features like night sight and studio lighting it is very nice night sight photos are really nice. but after take the photo when zooming its very noise. and selfie photos also blurring.

    im waiting for you next update #Do clear the #camera optimisation and #battery optimisation

    thank u

    ps: the Google camera was done by everything

    phaninder94 likes this.
  11. Vimalgamer
    Cupcake Dec 23, 2018

    Vimalgamer , Dec 23, 2018 :
    hey... I have problems in ear peice and one plus bullets in last update.... while speaking to people with bullets sound is very low.....that is problem of latest update or earphone?? problems?? rather than calls all are working well please fix it!!

  12. phaninder94
    Eclair Dec 23, 2018

    phaninder94 , Dec 23, 2018 :
    bro after updating try to clear cache from the recovery mode.
    problem will be solved.

    Vimalgamer likes this.
  13. unnikrishnan_s
    Froyo Dec 23, 2018

    unnikrishnan_s , Dec 23, 2018 :
    i am already done this process..

    phaninder94 likes this.
  14. phaninder94
    Eclair Dec 23, 2018

    phaninder94 , Dec 23, 2018 :


    i am already done this process..​

    ok then we will wait for next update

    actually one of my colleague got solved with that.
    that's why I preferred that option

    unnikrishnan_s likes this.
  15. unnikrishnan_s
    Froyo Dec 23, 2018

    unnikrishnan_s , Dec 23, 2018 :

  16. F_Hmada_Ashkar_UXbF
    Cupcake Dec 23, 2018

    F_Hmada_Ashkar_UXbF , Dec 23, 2018 :
    I have a problem with my phone after the last update that was released, the device rebooted itself on the day more than once for oneplus 5

  17. Tom B.
    Global Service Strategy Operations Staff Member Dec 24, 2018

    Stickied Post
    Tom B. , Dec 24, 2018 :
    Thanks for your valuable suggestions, everyone.
    Your feedback helps us offer better services and build a stronger and more effective Customer Support.

    We are closing the survey now. Please stay tuned for the winners' announcement.

    woSch, dsmonteiro, Kytharsis and 4 others like this.
  18. Cheetosdust
    Starting Point Expert Dec 24, 2018

    Cheetosdust , Dec 24, 2018 :
    Thanks for allowing the community to have a voice shaping some of the company's proceedings in the future.

    Truly hope you got some valuable feedback out of this.

  19. Joniayaz
    Cupcake Dec 24, 2018

  20. Vimalgamer
    Cupcake Dec 24, 2018

    Vimalgamer , Dec 24, 2018 :
    that u want to contact network provider