6
Network/Connectivity 3G/4G data issues

  1. MrTechKat
    Cupcake Oct 28, 2019

    MrTechKat , Oct 28, 2019 :
    I'm having the same issue. OOS 10.0.1.GM21BA.
    There isn't an option to use beta 4? With Three UK, tried speaking with them and they believe it's a hardware issue.
    Spoke with OnePlus support, all they asked me to do so far is go into recovery mode, wipe cache and reboot.
     

    #21
  2. arabinow
    Froyo Oct 29, 2019

    arabinow , via OnePlus 7 Pro , Oct 29, 2019 :
    Anyone have any luck fixing this ? it's starting to get super frustrating when my data shows I'm connected but I'm not getting anything. with no word on a possible fix I am considering switching devices until this is resolved.
     

    #22
  3. MrStabsv1
    Froyo Oct 29, 2019

    MrStabsv1 , Oct 29, 2019 :
    I'm also having this problem too. And being on EE with no option in the settings to disable VOLTE I keep getting disconnected calls too. Very, very annoying.
     

    #23
  4. FirespeedA
    Cupcake Oct 29, 2019


    #24
  5. Z1569593109072
    Cupcake Oct 30, 2019

    Z1569593109072 , Oct 30, 2019 :
    im having the same issue here in Canada with Rogers, switching from wifi to 4G came some time take a while to connect, which is annoying. I'm also having an issuing sending/recieving texts while wifi is connected. Hopefully someone can help soon
     

    #25
    arabinow likes this.
  6. Edward_Y
    Cupcake Oct 30, 2019

    Edward_Y , Oct 30, 2019 :
    Same problem here in Canada. The 4G connection only works for about 5 minutes and then it just drops, the connection is showing properly in the satus bar as 4G but I can't load anything. I have managed to get constant stable conncetion by changing the API settings to only H+. This is very frustrating and I assume, like everyone else, this problem is caused by Android 10 updates.Hope someone can fix this.
     

    #26
  7. arabinow
    Froyo Oct 30, 2019

    arabinow , via OnePlus 7 Pro , Oct 30, 2019 :
    thank God it's not just me. I'm on Fido. I'm ready to throw my phone against a wall. half my texts fail to send
     

    #27
  8. M1558417504832
    Cupcake Nov 2, 2019

    M1558417504832 , via OnePlus 7 Pro , Nov 2, 2019 :
    my update is that whenever I use an app like Google maps so data drops. same for Banking apps so I am guessing something is happening between the requested location data and 3G/4G and WiFi. really annoying... and reboots all networks.
     

    #28