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4g not working.

  1. Pranav C R
    Cupcake Dec 14, 2017

    Pranav C R , Dec 14, 2017 :
    I got my OnePlus 3 from USA to India.
    I'm using Airtel network and I'm not getting 4g LTE. I am getting only H+.

    Is there any changes in Indian model and USA model.
    Can I get it fixed in a authorised OnePlus service centre.
     

    #1
    Churchill30 likes this.
  2. Sun90
    Starting Point Expert Community Expert Dec 14, 2017

    Sun90 , Dec 14, 2017 :
    What is the model no.
    Is it A3000?
    If so then ,it won't support LTE bands here in India.
     

    #2
  3. Pranav C R
    Cupcake Dec 14, 2017

    Pranav C R , Dec 14, 2017 :
    Yes it's a A3000.
    Can I get it fixed if in a OnePlus service centre?
    If not what are the options.
     

    #3
  4. yawarkhalid
    Honeycomb Dec 14, 2017

    yawarkhalid , Dec 14, 2017 :
    Yup. I got mine from US to Pakistan. Doesn't work. LTE Bands aren't supported. Only one network in my country works on Band 5 which is supported by this phone.
     

    #4
  5. yawarkhalid
    Honeycomb Dec 14, 2017

    yawarkhalid , Dec 14, 2017 :
    No fix. It's not a fault that will get fixed. It's how the model is built.
     

    #5
    jnsson and Sun90 like this.
  6. Sun90
    Starting Point Expert Community Expert Dec 14, 2017

    Sun90 , Dec 14, 2017 :
    No.
    You can't do anything.
    It won't work with any of the 4g / LTE network bands here in India.
    You are stuck with 3g.
    And support people can't help you.
     

    #6
    jnsson likes this.
  7. Churchill30
    Cupcake Aug 12, 2018


    #7
  8. Sun90
    Starting Point Expert Community Expert Aug 12, 2018

    Sun90 , Aug 12, 2018 :
    What same problem?
    You also have a A3000 model.
     

    #8
  9. Churchill30
    Cupcake Aug 12, 2018


    #9
  10. Sun90
    Starting Point Expert Community Expert Aug 12, 2018

    Sun90 , Aug 12, 2018 :
    It's not a problem.
    Since that North American variant doesn't support the 4g network bands here in India.
     

    #10
    Churchill30 likes this.