5G bands locked via OnePlus 8 Pro

  1. TNTq8
    Froyo Apr 30, 2020

  2. MarkoBatrac
    Ice Cream Sandwich May 2, 2020

  3. TNTq8
    Froyo May 2, 2020

    jhoon_09 likes this.
  4. M.R.G.U.D
    Froyo May 2, 2020

    Meserias and heffzilla like this.
  5. Tonyatme
    Froyo May 14, 2020

    Tonyatme , via OnePlus 8 Pro , May 14, 2020 :
    it is one plus said:
    Hi Chan,
    Thank you for your letter.
    We have feedback the 5G service issues to the relevant departments of the company and will complete the adaptation with Hong Kong operators as soon as possible. Please be patient and wait for future system updates.
    If there's any inconvenience, please understand.
    Best regards,

  6. R4nger
    Froyo May 15, 2020

    jhoon_09 likes this.
  7. olkitu
    Gingerbread May 15, 2020

    tokuroy and Spl4tt like this.
  8. R4nger
    Froyo May 15, 2020

  9. salmanthetauras
    Cupcake May 19, 2020

    PatMullaney likes this.
  10. Andy H.W. Lau
    Donut May 20, 2020

    Spl4tt likes this.
  11. Spl4tt
    Ice Cream Sandwich May 20, 2020

    Spl4tt , via OnePlus 8 Pro , May 20, 2020 :
    It's stupid and disappointing. Never settle..

  12. Tonyatme
    Froyo May 22, 2020

    Tonyatme , via OnePlus 8 Pro , May 22, 2020 :
    why you tell us to try sending the device for a repaisignal to see if the issue still persist.

    The problem I am facing now is not just that I have a mobile phone. It is like me in many regions. Many users are unable to use the 5G service provided by the operator of their choice in his machine.

    In fact, do you know where the problem is?

    It's because you didn't adapt the 5G signal to the rom in Rom for my area, which made my mobile phone unable to search and receive 5G signal.

    I hope that you can understand the user ’s current problem and solve the 5G signal, so no one will ask.

    Can you answer to us again, is this a 4G phone or a 5G phone?

    If it's a 5G mobile phone, why don't you solve the signal problem?

    You can also check it in the forum. How many users in the region have reported the same problem?

    I am a user from Hong Kong, the Internet provider is CHINA MOBILE HONG KONG

    Users who request to solve the problem as soon as possible

    Normanlo and jhoon_09 like this.
  13. jhoon_09
    Gingerbread May 23, 2020

  14. jhoon_09
    Gingerbread May 23, 2020

  15. TNTq8
    Froyo May 24, 2020

    TNTq8 , via OnePlus 8 Pro , May 24, 2020 :
    it's true They release without test connection

    what a stupid move by oneplus

  16. Mark1504
    Cupcake May 25, 2020

    Mark1504 , May 25, 2020 :
    Etisalat (UAE) confirmed 5G operational for my account and have said there should be no issues with 1+8Pro device, however it doesn't appear to work. Please confirm if 1+ believes it should be working and how to prove one way or the other

  17. jhoon_09
    Gingerbread May 25, 2020

    jhoon_09 , via OnePlus 8 , May 25, 2020 :
    Dear Mark ,

    for sure the issue is with on plus 8 phones.

    here in KSA the same issue, i been buying OnePlus phones for years now .. it been great experience.

    i had oneplus 8 2 weeks ago .. 5G is not working at all.

    in the same location with the same sim card , i used Samsung note 10 5G.
    The 5G worked straight away from the box .

    OnePlus needs to look into 5G issue and apply an very quick fix.

  18. Mark1504
    Cupcake May 25, 2020

    Mark1504 , May 25, 2020 :
    Absolutely agree

    riziali1987 likes this.
  19. jhoon_09
    Gingerbread May 28, 2020

    jhoon_09 , via OnePlus 8 , May 28, 2020 :

    If your OnePlus 8 pro , OnePlus 8 or Oneplus 7T pro 5G is not connecting to 5G in 5G covered area .

    # Use single 5G SIM card in number 1 slot.

    Follow the steps here :


    1- install EngineerMode apk manually on your phone: http://www.mediafire.com/file/i72tnya1aawo09v/Engineeringmode_V1.01.0.apk/file

    2- On you computer you need to have OnePlus driver installed:


    3- QPST-application. Please find application from internet:


    4- The two XML files with enabled 5G network: http://www.mediafire.com/file/go0qava73eiz0m6/Carrier_Policy.zip/file

    5- USB-cable between your computer and phone.

    When you finish and ready:

    1- On phone you have to dial to *#801# and enable Rndis, diag switch. Don’t enable Serial-interface if you have installed apk manually.

    2- Connect your phone to your computer via USB.

    3- Open then QPST-application.

    4- On the menu Open Start Clients then QPST EFS Explorerand wait until you see the files.

    5- Then go to policyman.

    6- In the policyman - right list, you will see two file : carrier_policy.xml and carrier_policy.xml_Subscription01. Copy them to your computer as a backup if you need them in the feature.

    7- Now delete the two files (carrier_policy.xml and carrier_policy.xml_Subscription01) files from the policyman - right list.

    8- Now go to the tow XML files you already download earlier – 5G enabled network. Copy them to the policymandirectory , drop and drag one each time.

    9- Reboot your phone , your 5G is enabled now.

    # On OnePlus 8 and 8 Pro you may have to enable 5G NR via *#*#4636#*#* then Phone Information -> Set preferred network type. Choose :




    Enjoy the 5G speed

    Very Big Thanks to:

    1- Mr. Minh Truong:

    2- Mr. Abdullah Alshehri :

    3- Mr. Mussab Alghamdi :

    Last edited: Jun 11, 2020

    olkitu likes this.
  20. yotamleo
    Donut Sep 30, 2020