Network/Connectivity 5G locked in Chinese version

  1. ming0070913
    Cupcake Apr 22, 2020

    ming0070913 , Apr 22, 2020 :
    There're people reporting that they bought Chinese version of Oneplus 8 and found the 5G not working in Hong Kong (outside mainland China). Any of you experience the same issue?

    The device's tested in both China and Hong Kong, Oxygenos and Hydrogenos

  2. Tonyatme
    Froyo Apr 23, 2020

    Best Answer
    Tonyatme , via OnePlus 8 Pro , Apr 23, 2020 :
    This is one plus answer me

    5G network service need cooperation between device and carrier,only if they support our product, it will work. Since 5G plan in Hong Kong lauched in April, it needs some time to fully adapt to Hong Kong networking. We will improve it by system update in the future. We are sorry for the inconvenience that caused you.

    But since your phone is China mainland verison originally, it will not fit in Hong Kong network even though flashing system to Oxygen OS. It depands on the carrier network verification system. For example, China mainland version has no Hong Kong network certificate.

    Thank you for your support on OnePlus.

  3. Optrec
    Cupcake Apr 23, 2020

    Optrec , Apr 23, 2020 :
    Usually, if HK version starts to support 5G, then mainland China version will also support.

  4. Tonyatme
    Froyo Apr 25, 2020

    Tonyatme , via OnePlus 8 Pro , Apr 25, 2020 :
    So I waithg the 5G for the coming

  5. Tonyatme
    Froyo Apr 27, 2020

  6. Mussab
    Cupcake Apr 27, 2020

    kerbymacias and olkitu like this.
  7. olkitu
    Gingerbread May 13, 2020

    olkitu , May 13, 2020 :
    That instruction should work with any network to enable 5G support. Of course hardware have to support that band.

    Someone who have Chinese version of OnePlus 8 or 8 Pro i like to get log from Mainland network to see 5G and supported 4G combinations. I have made instruction to get logs: https://mt-tech.fi/en/how-to-get-4g-supported-ca-combinations-from-your-android-phone/ (scroll down to OnePlus section).

    I have listed OnePlus 8 supported combos here:

    EU-version: https://cacombos.com/device?model=IN2013
    US-version: https://cacombos.com/device?model=IN2015

    Just like to have also Chinese version of OnePlus to see differences of variants.

  8. Tonyatme
    Froyo May 14, 2020

    Tonyatme , via OnePlus 8 Pro , May 14, 2020 :
    it is one plus said:
    Hi Chan,
    Thank you for your letter.
    We have feedback the 5G service issues to the relevant departments of the company and will complete the adaptation with Hong Kong operators as soon as possible. Please be patient and wait for future system updates.
    If there's any inconvenience, please understand.
    Best regards,

  9. Z1588846560028
    Cupcake May 14, 2020

    Z1588846560028 , via OnePlus 8 Pro , May 14, 2020 :
    Try to enable it by yourself through editing carrier policy file. Even china mainland version flashed to oxygen os able to use hong kong 5g network.

  10. Tonyatme
    Froyo May 14, 2020

    Tonyatme , via OnePlus 8 Pro , May 14, 2020 :
    This method is already in use, but it is not a real solution to the problem.

  11. MajicSho
    Cupcake May 16, 2020

    MajicSho , May 16, 2020 :
    Bro, I'm from Jeddah and would highly appreciate if I could reach you regarding activating 5G on my Chinese Oneplus 8 Pro & Oneplus 8, I also noticed that you managed VoLTE too.

    I have a couple of questions and would be great to get in touch.

    و كل عام و إنتا بخير


    kerbymacias likes this.
  12. Deactivated User
    Jun 30, 2020

  13. olkitu
    Gingerbread Jul 3, 2020

    olkitu , Jul 3, 2020 :

    I have listed all networks where OnePlus 8 and 8 Pro (unlocked versions, exclude T-Mobile and Verizon versions) have 5G enabled.

  14. kerbymacias
    Cupcake Aug 15, 2020

    kerbymacias , Aug 15, 2020 :
    Hi Musab. I have same situation with you. After following the instructions, still not getting the 5G network here in Jeddah. I have OnePlus 8 Pro IN2020. Can you help?

  15. Leo_555
    Cupcake Sep 20, 2020

    Leo_555 , Sep 20, 2020 :
    when they say global rom on chinese version, is it IN2020 where they installed global rom ? Will it have B28 support when we use it in Australia ? In that case what is global version of oneplus 8 pro ?

  16. Tonyatme
    Froyo Sep 23, 2020

    Tonyatme , Sep 23, 2020 :
    5G signal support. In Hong Kong, N1 (2100 MHz), N78 (3.3GHz and 3.5GHz) network spectrums are mainly used. However, from the first version of the system to the current beta version, I have not been able to see it. Receive 5G.
    (Note: Actual network and frequency band usage depends on local operator deployment. n1,n3,n7,n28 will be supported later through upgrades), this will not come until when.
    5G mobile phone cannot use 5G, so we need to become a 4G mobile phone