3
[Submitted] 5G Network option missing

  1. shahaagam95
    Donut Sep 11, 2020

    shahaagam95 , Sep 11, 2020 :
    The 5G option in Sim & Network isnt available after updating to the oxygen os11.

    Previously, it was available and 5G was working as well. But after the update the option no longer shows.

    Tried to reset network data as well but still no joy.
     

    #1
  2. jamal01
    Froyo Sep 11, 2020


    #2
  3. Suhas Klkrn555
    OnePlus Bug Hunter Staff Member Sep 12, 2020

    Suhas Klkrn555 , Sep 12, 2020 :
    For analyzing this better we would need more details & to get this sorted out at the earliest, We've dropped you a personal message and would request you to respond to the same.

    Thanks & Regards,
    Suhas.
     

    #3
  4. Suhas Klkrn555
    OnePlus Bug Hunter Staff Member Sep 15, 2020

    Suhas Klkrn555 , Sep 15, 2020 :
    Thanks for the logs. I’ve passed on the information to the relevant team and will get back to you in case of any further updates.

    Thanks & Regards,
    Suhas.
     

    #4

  5. #5
  6. P1600328551495
    Cupcake Sep 17, 2020


    #6
  7. Kmulvany97
    Cupcake Sep 17, 2020


    #7
  8. E1594612542780
    Cupcake Sep 26, 2020


    #8
  9. I_Sachin
    Eclair Oct 7, 2020

    I_Sachin , via OnePlus Nord , Oct 7, 2020 :
    1. Type *#*#4636#*#*
    2. Phone Information
    3. Change Network Type to NR/LTE/TDCDMA/GSM/WCDMA

    Where NR is 5g
    LTE is 4g
    WCDMA is 3g
    GSM is 2g
     

    #9
    Helle88 likes this.
  10. B1592589709061
    Eclair Oct 13, 2020


    #10
    BuMaha and A1597343589677 like this.
  11. naserkanan
    Cupcake Oct 14, 2020

    naserkanan , Oct 14, 2020 :
    After the update I have no more 5 g option in sitting
     

    #11
  12. Allordcs
    Cupcake Oct 21, 2020


    #12
  13. P1603218585623
    Cupcake Oct 22, 2020


    #13
  14. BuMaha
    Froyo Oct 23, 2020

    BuMaha , via OnePlus 8 Pro , Oct 23, 2020 :
    I came here to report this issue in UAE but glad am not alone.
    Lost the 5G option after the upgrade to Android 11.
    edit: didn't realize this is nord section, am on oneplus 8 pro in UAE.
     

    #14
  15. shahaagam95
    Donut Oct 24, 2020


    #15
  16. B1592589709061
    Eclair Oct 27, 2020

    B1592589709061 , via OnePlus 8 Pro , Oct 27, 2020 :
    What benefit to buy oneplus 8 pro for USD 900.
    Better features and facility can get if you spent approximate USD250(Huawei).
    Oneplus don't want solve the issues in their iconic model 8 Pro.
     

    #16
    Capone352 likes this.
  17. podli
    Cupcake Oct 31, 2020

    podli , Oct 31, 2020 :
    I also don't have 5g option after upgrading to android 11. Annoying...
     

    #17
  18. B1603636474427
    Cupcake Nov 3, 2020

  19. I_Sachin
    Eclair Nov 6, 2020


    #19
  20. BuMaha
    Froyo Nov 6, 2020

    BuMaha , via OnePlus 8 Pro , Nov 6, 2020 :
    It's not the sim card limitations, neither it is 5G coverage or dual sim cards... Oneplus disabled it period, even with a compatible single 5G sim it won't work in UAE.
     

    #20