5G reception problems in Hong Kong via OnePlus 8 Pro

  1. Tonyatme
    Froyo May 5, 2020

    Tonyatme , via OnePlus 8 Pro , May 5, 2020 :
    These network providers are CMHK, 3HK, CSL, 1010, smartone.

    There are several internet providers in Hong Kong that cannot use 5G on One plus 8/8 Pro for the time being, but 5G can be displayed on other 5g mobile phones.

    But I believe that future system updates should solve this problem, just how long to wait.

    I have checked the MIMO and NR under the 5G specification.

    The CMHK service provider I already use can support these spectrums, but the question is why can you support it through future upgrades?

    Now, even with the 5G service plan, you can search for signals on your phone, but you can't find 5G signals. What is the situation now?

    Many other 5G brands use CPUs: Qualcomm Snapdragon 865 and 5G chipset: X55, why they can solve 5G, when they are sold, those are already real 5G phones, but now OnePlus is different, deceiving, Obviously the mobile phone has 5G hardware, but now it only has 4G function. How to explain to the person who bought this machine, they will buy it because they like your system and have 5G specifications.

    tonychuith and Samwong888 like this.
  2. Samwong888
    Donut May 7, 2020

  3. Tonyatme
    Froyo May 7, 2020

  4. resourcemode
    Cupcake Jul 4, 2020

    resourcemode , Jul 4, 2020 :
    This is very disappointing. I bought oneplus8 because of 5G in HK but it is not working. I plugged in my sim card in my friend s20 and it works smoothly without issue. Hopefully, they will support it soon!

  5. elvislam
    Gingerbread Aug 4, 2020

    elvislam , Aug 4, 2020 :
    It has nothing to do with OnePlus but the network carriers. You were actually told about this before you placed your order.
    When you configure your order, before you add it a cart, there is a link of "Check carrier compatibility".
    It says clearly: "Even if a device supports some or all of the required frequencies for this carrier, it will not be able to connect unless the device is approved for this network."

    Auristic likes this.
  6. stunti
    Cupcake Aug 21, 2020

  7. rodalfa
    Donut Sep 28, 2020

    rodalfa , via OnePlus Nord , Sep 28, 2020 :
    Same problem with Movistar/Spain.

    Oneplus has to configure 5G networks for each provider. in current ROMs , only Vodafone is configured for Spain.

    So probably they have to configure it, test it, and deploy via a future rom update... The problem, that lots of countries and providers has to be configured and tested (and certified?), so lot of work for OP.

    But if they don't do it quick, lots of people will be complaining as they bought a 5G device that should work with 5G networks, and it doesn't!

  8. stunti
    Cupcake Oct 1, 2020

  9. I1593098690561
    Cupcake Oct 16, 2020 at 7:55 AM

    I1593098690561 , Oct 16, 2020 at 7:55 AM :
    Hi all,

    I have. Good news . I have updated the the latest oxygen os11.IN21AA then went to smart tone Hong Kong shop and the 5g signaled worked with their 5g sim card. Apparently 5g works on smart tone HK network. I own a china version op8 with global Rom IN2010

    tonychuith and Amanda W. like this.
  10. tonychuith
    Froyo Oct 16, 2020 at 2:06 PM

    tonychuith , via OnePlus 8 Pro , Oct 16, 2020 at 2:06 PM :

    Happy to hear that the OOS 11 (stable version) supports 5G in Hong Kong

    I am having a CN version 8 pro (IN2020)

    Recently i am applying a free 5G SIM from CMHK i may have it next Monday.

  11. tonychuith
    Froyo Oct 16, 2020 at 2:11 PM

    tonychuith , via OnePlus 8 Pro , Oct 16, 2020 at 2:11 PM :
    Hi 各位師兄

    我都用緊國行8 Pro (IN2020) 我等緊張CMHK 5G 免費SIM 希望更新左OOS 11就自動支援香港各電訊商5G.

  12. tonychuith
    Froyo Oct 17, 2020 at 10:20 AM

    I1593098690561 likes this.