2
5G via OnePlus Nord

  1. G_Rob_Daly_wYtG
    Cupcake Sep 28, 2020

    G_Rob_Daly_wYtG , via OnePlus Nord , Sep 28, 2020 :
    I was just onto support trying to find some info on 5G

    I have a 5G plan and use the Nord.

    but in the settings there are no 5G options. only automatic preferred and it Max's out at 4G

    oneplus chat support say the network carrier needs to send configuration message to enable it but then also said there'll be an OTA update to fix it also.

    so what is the situation ? is the Nord 5G or not yet. (UK / Ireland region)
     

    #1
    andersgb1 and faisal3325 like this.
  2. SteveyxAsp
    Donut Sep 28, 2020


    #2
  3. G_Rob_Daly_wYtG
    Cupcake Sep 28, 2020


    #3
  4. SteveyxAsp
    Donut Sep 28, 2020


    #4
  5. Liehjan
    Lollipop Sep 28, 2020

    Liehjan , Sep 28, 2020 :
    Does your phone support your carriers 5G bands?
     

    #5
  6. G_Rob_Daly_wYtG
    Cupcake Sep 28, 2020


    #6
  7. G_Rob_Daly_wYtG
    Cupcake Sep 28, 2020


    #7
  8. SteveyxAsp
    Donut Sep 29, 2020


    #8
    faisal3325 likes this.
  9. G_Rob_Daly_wYtG
    Cupcake Sep 29, 2020

    G_Rob_Daly_wYtG , via OnePlus Nord , Sep 29, 2020 :
    thanks for getting back

    I've been looking into it, and the Nord seems to be fine, I tried about network sim card and it does bring up 5G so we've narrowed it back to the network operator.

    will let you know the result !
     

    #9
  10. faisal3325
    Eclair Sep 29, 2020

    faisal3325 , via OnePlus Nord , Sep 29, 2020 :
    I was about to do a €5 booster plan for 5G yesterday. But do we need a 5G enabled sim card for that? I checked on three's website, they said just do a booster plan and you are good to go.
     

    #10
  11. SteveyxAsp , via OnePlus Community App , Sep 29, 2020 :
    Here in the UK all SIM Cards are 5G enabled
     

    #11
    faisal3325 likes this.
  12. faisal3325
    Eclair Sep 29, 2020

    faisal3325 , via OnePlus Nord , Sep 29, 2020 :
    Then I hope it is same for Ireland. I will do the booster plan today and see how it goes.
     

    #12
    SteveyxAsp likes this.
  13. G_Rob_Daly_wYtG
    Cupcake Sep 30, 2020

    G_Rob_Daly_wYtG , via OnePlus Nord , Sep 30, 2020 :
    I got a reply from 3 themselves and they said

    "Hi, I have linked in with the relevant team regarding the 5G on your phone and OnePlus don't have the software updates to approve our new 5G network. We are working to have this resolved as quickly as possible. Thanks for your patience."

    so they are blaming oneplus with software
     

    #13
    faisal3325 likes this.
  14. faisal3325
    Eclair Sep 30, 2020

    faisal3325 , via OnePlus Nord , Sep 30, 2020 :
    😑 they have messed up the mobile network with this 5G. A friend of mine reported outage today as well.
     

    #14
  15. thepixel
    Eclair Sep 30, 2020

    thepixel , Sep 30, 2020 :
    I use this on 3 in UK / London and it works fine on 5G.

    I only have issues with 02 5G
     

    #15
  16. andersgb1
    Cupcake Oct 2, 2020

    andersgb1 , Oct 2, 2020 :
    I have a newly-updated OP Nord with 10.5.8. I just got a SIM from Telmore, which should provide 5g, but I'm getting nothing. 5g doesn't even show in the list of "Preferred network type"s. What to make of that?

    I'm in Denmark, btw.
     

    #16