5ghz problem

  1. Gslide
    Jelly Bean Jul 31, 2014

    Gslide , Jul 31, 2014 :
    Is this a software or hardware issue.

    Such a modern phone that can't keep up with the time.

    It cannot hold the 5ghz signal unless its a few feet from the router. This is the only device in the house with this issue. This is my second OPO with the same issue.


    Amar_Yassini likes this.
  2. coolguy949
    Froyo Jul 31, 2014

    coolguy949 , Jul 31, 2014 :
    Mine holds a 5 GHz AC signal fine but the strength is much worse than other phones I've used.

  3. manny616
    Gingerbread Jul 31, 2014

    manny616 , Jul 31, 2014 :
    I've had the same issue. I noticed the issue the other day when I walked to one side of my apartment and I lost the signal. I thought it was an anomaly.

  4. iTrollz
    KitKat Jul 31, 2014

    iTrollz , Jul 31, 2014 :
    Using dual 2.4 & 5 GHz N on mine, it connects to 5GHz only if the phone is rebooted or if I manually force connect to 5GHz. In my priority settings, my primary is 5GHz, then secondary is 2.4GHz. My OPO goes directly to the secondary. I am 2 ft from the wifi. Tried it many times, did a couple of factory resets, but it doesn't change anything. My smart tv which is on another floor in the house has no problem connecting to 5GHz IMG_20140731_102936.jpg . Strange.

    G_Marco_Stecca_Ihkd likes this.
  5. manny616
    Gingerbread Aug 4, 2014

    manny616 , Aug 4, 2014 :
    It's not strange. I noticed the same issue on my phone. I walked about 10 to 15 feet away and I lost the signal on my phone. I think it may be a software issue that can be fixed with an update but I haven't heard much about this issue before.

    I'm surprised about the issues I've had with the phone. I feel like I was so focused on getting the phone that I didn't bother to read the forums about the issues current owners have with it and with dealing with customer service. If I did I don't think I would've made the purchase. It's too bad too since I really had high hopes for the phone.

    iTrollz likes this.
  6. iTrollz
    KitKat Aug 4, 2014

    iTrollz , Aug 4, 2014 :
    I recently received a reply to my ticket from OPO that they are aware of the issue and "we're aware of the 5/2.4ghz issue and it should be resolved in a future OTA". No date given. I'm glad they are pro-active in their response. Meanwile, I'm using it at the 2.4 range.

    coolguy949 likes this.
  7. manny616
    Gingerbread Aug 4, 2014

    manny616 , Aug 4, 2014 :
    How long did it take them to get back to you?

  8. iTrollz
    KitKat Aug 4, 2014

    iTrollz , Aug 4, 2014 :
    Submitted Jul 29, received response today, Aug 4.

  9. iTrollz
    KitKat Aug 4, 2014

    Last edited: Aug 4, 2014

  10. manny616
    Gingerbread Aug 4, 2014

    manny616 , Aug 4, 2014 :

  11. Darrenk
    Gingerbread Aug 14, 2014

    Darrenk , Aug 14, 2014 :
    Just putting my 2cents worth in here and say that I'm suffering the same thing. I can connect with both my office and home 5GHz router if I reboot but once I disconnect, I cannot reconnect. It doesn't even show as being in range in settings (and I'm standing right next to the router). 2.4GHz is no problems at all

  12. iTrollz
    KitKat Aug 14, 2014

    iTrollz , Aug 14, 2014 :
    It works fine now that I have the new OTA

  13. Darrenk
    Gingerbread Aug 14, 2014

    Darrenk , Aug 14, 2014 :
    Unfortunately the new update hasn't fixed my issue.

  14. mlong212
    Honeycomb Aug 14, 2014

    mlong212 , Aug 14, 2014 :
    You know I had a lot of wifi strength issues too. I have a 2.4 / 5 router an decided even though no other device had problems that I would play with it anyway. It wasn't until i changed the 2.4 over to a single channel (was dual with channels 7 & 11?) that the problem went away. There seems to be a compatibility issue, because no other older 5g capable device had problems before.

    Look for a 20/40 coexistence router setting.
    Last edited: Aug 14, 2014

  15. pslmann
    Donut Aug 16, 2014

    pslmann , Aug 16, 2014 :
    Same issue here. Lower signal strength on 5G. Always drops off and then I have to wait to get it back. No other devices have this issue. Have updated to the recent OTA and still have the issue.

  16. wpereira
    Donut Oct 13, 2014

    wpereira , Oct 13, 2014 :
    Did you ever find a fix to the 5Ghz wifi issue? I'm having the same symptoms with my phone.

  17. unsinn
    Gingerbread Oct 13, 2014

    unsinn , Oct 13, 2014 :
    what version are you?

  18. wpereira
    Donut Oct 18, 2014

  19. Jojo90
    Cupcake Jun 4, 2015

    Jojo90 , Jun 4, 2015 :
    We're in 2015, I'm now in CM12... and always have the same problem : The 5GHz network vanish in the list... Sometimes it appears, and sometimes not...
    Even at 1 feet of the router... I can't understand.

  20. G_Marco_Stecca_Ihkd
    Cupcake Aug 18, 2018

    G_Marco_Stecca_Ihkd , Aug 18, 2018 :
    I have a similar issue, that it connects to 5ghz for a few seconds and then goes to the 2.4ghz band