2
6T fingerprint doesn't unlock

  1. N1553754399002
    Cupcake Jan 25, 2021

    N1553754399002 , Jan 25, 2021 :
    I could record my fingerprint, but it doesn't recognise while unlocking. What could be the problem and how do I resolve?
     

    #1
    N1600095769698 and joesweeney413 like this.
  2. F1612192740468
    Cupcake Feb 1, 2021

    F1612192740468 , Feb 1, 2021 :
    I have the same issue. On my 7T. Can register but cannot unlock phone. Fingerprint not recognize
     

    #2
  3. joesweeney413
    Jelly Bean Feb 2, 2021

    joesweeney413 , Feb 2, 2021 :
    I had the same issue. I got a new and better screen protector and it works perfectly now. cheap ones must refract the screen light different and distort the fingerprint.
     

    #3