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6T no longer Play Protect Certified On Android 10 Nov 4, 2019

  1. Josiah1231
    Gingerbread Nov 13, 2019

    Josiah1231 , via OnePlus 6T , Nov 13, 2019 :
    I don't think it works because I'm on a10. when I've bricked it before I've flashed back to international fine.
     
    #21

  2. Julianmanjarres016
    Donut Nov 20, 2019

    Julianmanjarres016 , via OnePlus 6T , Nov 20, 2019 :
    same problem here!!! I'm on a 6t T mobile converted to international 6t. I am NOT rooted, bootloader is NOT unlocked. I got the Android 10 updated through the oxygen updater app after converting to international. can't use Google pay, cannot find netflix or disney+ on play store.

    any international 6ts (not t mobile converts) having the same issue? if international 6ts are having this issue, I'm guessing the problem wouldnt necessarily be related to the t mobile conversion to international?

    edit: I am still getting updates on Google play store for Google apps. I thought that without any certification, Google app (Google, Google duo, Google Drive etc) updates would stop as well due to lack of certification. now I'm even more confused as to what's going on.
     
    Last edited: Nov 20, 2019
    #22
    AndrewChamp, T1564031911215, Y1541970915763 and 1 other person like this.

  3. FF7CLOUDSNOBODY
    Honeycomb Nov 26, 2019

    FF7CLOUDSNOBODY , via OnePlus 6T , Nov 26, 2019 :
    No update on a resolution. I have root and have tried all fixes except editing the build info inside build.prop, which is what I've seen resolve the issue on a test device. Basically what it comes down to is the build being certified. Now I've been working on getting the correct, non-tmo version but keep getting converts being sold as non-tmo. So I can't test a non t-mobile model. If you guys have been around for a while, you may remember this certification issue back with oneplus 3 getting oreo in beta, if I remember right it was just the first couple builds.
     
    #23

  4. FF7CLOUDSNOBODY
    Honeycomb Nov 26, 2019

    FF7CLOUDSNOBODY , via OnePlus 6T , Nov 26, 2019 :
    You can get most Google apps without certification. However some require certification (mainly banking apps, however Netflix and some other apps require it as well)
     
    #24

  5. FF7CLOUDSNOBODY
    Honeycomb Nov 26, 2019

    FF7CLOUDSNOBODY , via OnePlus 6T , Nov 26, 2019 :
    Doing this on the app and quoting is horrible lol anyways, you can use the msmtool no matter what, just make sure you use the tmo version if it's a converted model.
     
    #25

  6. polzovotel
    Froyo Dec 5, 2019

    polzovotel , Dec 5, 2019 :

    Seems to be only TMobile Converted. As far as I understand, we will need to wait for TMobile to certify our devices for A10 and then the problem should go away. Anyone else thinks the same?
     
    #26

  7. Bookkeepers
    Eclair Dec 9, 2019

    #27

  8. m.efaz
    Cupcake Dec 22, 2019

    m.efaz , via OnePlus 7T , Dec 22, 2019 :
    I have a OnePlus 7T and after updating to the recent Nov security update, the issue's still there. Note that I can use all the google services without complications. But then the question is why isn't the device play protect certified? Need a reply from OnePlus.
     
    #28

  9. polzovotel
    Froyo Dec 23, 2019

    polzovotel , via OnePlus 6T , Dec 23, 2019 :
    yes, this will not help. our build.prop file has a device name that is not certified. either you wait for TMobile or root and install magisk.
     
    #29

  10. drunkennewfiemidget
    Cupcake Dec 29, 2019

    drunkennewfiemidget , Dec 29, 2019 :
    My device is an International OP6T A6013. I have the issue too -- not a t-mobile convert.

    *EDIT* .. or maybe not? I purchased my phone as it is, but according to oneplus's IMEI check, it's a t-mobile phone, but it's a dual sim with no t-mobile markings/branding on it.

    So.. no idea.. whatever.
     
    Last edited: Dec 29, 2019
    #30
    jhngil likes this.

  11. polzovotel
    Froyo Dec 29, 2019

    polzovotel , via OnePlus 6T , Dec 29, 2019 :
    if your have the same IMEI for both Sims - it is TMobile phone (converted to international ROm). but still TMobile hardware
     
    #31

  12. drunkennewfiemidget
    Cupcake Dec 31, 2019

    #32

  13. polzovotel
    Froyo Dec 31, 2019

    polzovotel , via OnePlus 6T , Dec 31, 2019 :
    yep, they sell them on Amazon as refurbished. btw in this case Amazon is just a commerce platform - the actual seller is not amazon.
     
    #33

  14. Sandeerrss
    Eclair Jan 22, 2020

    Sandeerrss , Jan 22, 2020 :
    Any updates on this? It feels so wrong to have these issues when the whole idea of unlocking it to the International versions was to avoid T-Mobile's slow updates anyways.
     
    #34

  15. Bookkeepers
    Eclair Jan 23, 2020

    Bookkeepers , via OnePlus 6T , Jan 23, 2020 :
    I think the only solution is to root the phone.
     
    #35

  16. keeza
    Cupcake Jan 29, 2020

    keeza , Jan 29, 2020 :
    Im rooted with magisk. How do i fix it now?

    I tried clearing cache and data from google playstore & services.
    Using magisk hide for playstore & services.
    None of them are working for me.
     
    #36

  17. X1541126955255
    Cupcake Feb 2, 2020

    #37

  18. sirreal
    Cupcake Feb 23, 2020

    sirreal , Feb 23, 2020 :
    Oneplus 6 - Play Protect not certified.... Cannot download any apps that require it. Disney Plus, Netflix, and many others.... Unacceptable OnePlus. ( I am a OP1, OP2, OPX, OP3T, OP5T and an OP6 Owner ).

    Seriously looking at iPhones now.
     
    #38

  19. masc59
    Cupcake Mar 17, 2020

    masc59 , via OnePlus 6T , Mar 17, 2020 :
    Hola, no puedo instalar Netflix, porque me dicen que el dispositivo no es compatible.
    Ni aparece en el play store...
    Al consultarlo con ellos (Netflix), me dicen que si no está certificado en "Google Play Protect", no va a funcionar...
    Al ir a verificar, veo que no está certificado.
    Tengo un OP6T, con OxygenOs 10.3.2, alguna solución?
     
    #39

  20. Bookkeepers
    Eclair Mar 17, 2020

    Bookkeepers , via OnePlus 6T , Mar 17, 2020 :
    If you didn't flash your device, or modified it in any significant way, you should contact Google and OnePlus, the issue should be resolved between the two of them.
     
    #40

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Last replied by Caomhin

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