6t not taking oucture when depositing check

  1. apatacsil
    Cupcake Nov 18, 2018

    apatacsil , Nov 18, 2018 :
    I was trying to deposit my check through bank mobile app and it one plus 6t does not capture picture so I have to go to the bank and deposit it.
    I recently upgraded to the 6t from one plus 2. the one plus 2 was capturing the image when I do mobile deposit so not sure what I need to do? can you please assist me with this issue?

  2. Leonlu
    Donut Nov 18, 2018

  3. Guyush
    Eclair Nov 18, 2018

    Guyush , Nov 18, 2018 :
    Probably a compatibility problem of that app with "Pie" or even OnePlus device. My bet is on Pie... check if it's compatible.

  4. apatacsil
    Cupcake Nov 23, 2018

    apatacsil , Nov 23, 2018 :
    Thank you for your response. So do you think I should report it to the bank or will it be the oxygen is update?