7 Pro random shut down with over 30% battery

  1. G_Peng_Chen_FAxv
    Cupcake Sep 11, 2019

    G_Peng_Chen_FAxv , Sep 11, 2019 :
    I have been enjoying the experience of 7 pro for a couple months, but recently it started randomly shut itself down while sitting on my desk, or in my pocket. screen locked and turned off, with at least 30% battery left, sometimes 35% or more. I was not touching the phone, and I noticed that my wristband was disconnected, and realize that the phone becomes dead and won't turn on, unless I connect to a charging cable and wait for a couple of minutes and then I can power it back on. Happened to me about twice a week. This is very annoying as this is my only phone and work phone.

    could someone please help?

  2. kmkozan
    Eclair Sep 11, 2019

  3. Swejuggalo
    Jelly Bean Sep 12, 2019 at 6:10 AM

    Swejuggalo , Sep 12, 2019 at 6:10 AM :
    Maybe the system that somehow got the wrong stats about the battery or faulty battery.
    I would visit a service center or turn it in for investigation

  4. laca
    Eclair Sep 12, 2019 at 12:36 PM

    laca , Sep 12, 2019 at 12:36 PM :
    It happened with me too only when i used custom kernel (as i remember on the Snurf). With offiicial OxygenOS i didn't faced with this problem. (on 9.5.11 the uptime is 951 hours now)