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7T Camera disabled

  1. H1573752931942
    Cupcake Feb 13, 2020

    H1573752931942 , Feb 13, 2020 :
    Please help me .my one plus 7T Camera is sunddenly disabled.

    1.when i open camera app then camera is showing a black screen.
    2. Any camera related app when I'm open then my phon going to hang .

    I'm trying lots of time camera cache cleaning/reset/safe mood but still have on this camera problem.
     
    Last edited: Feb 14, 2020

    #1
  2. Cosmos_NT
    Jelly Bean Feb 13, 2020

    Cosmos_NT , via OnePlus 7T , Feb 13, 2020 :
    Disabled in what term !? what happens when you open camera app ? is it showing Camera Unknown error ?

    Please describe your issue in details otherwise it would be impossible to tell what's wrong.
     

    #2
    H1573752931942 likes this.
  3. H1573752931942
    Cupcake Feb 13, 2020

    H1573752931942 , via OnePlus 7T , Feb 13, 2020 :
    1.when i open camera app then camera is showing a black screen.
    2. Any camera related app when I'm open then my phon going to hang .

    I'm trying lots of time camera chech cleaning/reset/safe mood but still camera this problem.
     

    #3
  4. Cosmos_NT
    Jelly Bean Feb 13, 2020

    Cosmos_NT , via OnePlus 7T , Feb 13, 2020 :
    Backup your data and do a factory reset.
     

    #4
  5. Goggeboy
    Honeycomb Feb 13, 2020

    Goggeboy , Feb 13, 2020 :
    Before factory reset, try to clear data and cache. The restart the phone and try again
     

    #5
  6. H1573752931942
    Cupcake Feb 14, 2020


    #6
  7. H1573752931942
    Cupcake Feb 14, 2020


    #7
  8. Cosmos_NT
    Jelly Bean Feb 14, 2020

    Cosmos_NT , via OnePlus 7T , Feb 14, 2020 :
    Well then from software point of view I don't have anything to offer, I'd suggest to visit service center and do maybe a possible replacement of camera module.
     

    #8
  9. keithnyc
    Marshmallow Moderator Feb 14, 2020

    keithnyc , Feb 14, 2020 :
    Sorry for the trouble you're experiencing, mate. I agree with @Cosmos_NT ... Either contact support https://www.oneplus.com/support or go to a Service Centre if you are near one.
     

    #9
  10. U1575660596804
    Cupcake Feb 15, 2020


    #10