3
7T Display issue via OnePlus 7T

  1. Himel40
    Froyo Oct 12, 2019

    Himel40 , via OnePlus 7T , Oct 12, 2019 :
    At lowest level of brightness on a grey background my 7T display looks like their is a red tint Between middle to lower portions of its display. Though it is not as visible as it looks like on camera. is any one facing the same?

    View attachment 1151569
     

    #1
  2. Photoman9988
    KitKat Oct 12, 2019

    Photoman9988 , Oct 12, 2019 :
    This is a bit concerning, as I keep seeing this issue posted. If I decide to get the 7t, I really hope I don't have to go through support for a replacement.
     

    #2
  3. BLADECUT18
    Froyo Oct 12, 2019

    BLADECUT18 , Oct 12, 2019 :
    yep. facing the same issue. This is annoying OnePlus should do something about this. I didn't spend 40k for a faulty Device.
     

    #3
    Nilesh bajaj26 and Himel40 like this.
  4. harit trivedi
    Cupcake Oct 14, 2019

    harit trivedi , Oct 14, 2019 :
    yes faced the same issue with mine , but i have it on the upper half of my screen . but the thing is it is not visible in startup sequence of the phone , therefore it might be a software issue.
    1571086728471.jpg

    View attachment 1153921
     

    #4
  5. Himel40
    Froyo Oct 15, 2019

    Himel40 , via OnePlus 7T , Oct 15, 2019 :
    you cannot see it with screen shot. it is only visible when u capture it with other phone camera.
     

    #5
    harit trivedi likes this.
  6. harit trivedi
    Cupcake Oct 15, 2019


    #6
  7. Nilesh bajaj26
    Froyo Oct 15, 2019

    Nilesh bajaj26 , via OnePlus 7T , Oct 15, 2019 :
    same problem here most are posting on Twitter ,Facebook OnePlus community page ...
    in night mode when brightness is low any one with this green tint on uppper half....
     

    #7
    Himel40 likes this.
  8. Mayhure
    Eclair Oct 15, 2019

    Mayhure , Oct 15, 2019 :
    Unfortunately I'm yet to get response from official OnePlus handle on Twitter and Facebook. Either they're flooded with too many queries or don't care to respond. They're also on WhatsApp and you can file your query using a form on OnePlus website which takes 48 to 72 hours for a response from them
     

    #8
  9. ChrisFR06
    Froyo Oct 18, 2019

    ChrisFR06 , Oct 18, 2019 :
    Got my 7T today, same problem as you. I played with it 10 minutes, noticed it, got on OnePlus website to RMA and send the phone back for a replacement. I barely used it and now I put it back in the box already to send it back.

    I hope the replacement doesn't have this problem.
     

    Attached Files:


    #9
  10. mjh74
    Gingerbread Oct 19, 2019

    mjh74 , Oct 19, 2019 :
    I got my 7T yesterday and like always when I get a new phone, I check the forums to see what problems people are having. I've just tried to replicate this at varying brightness levels from darkest to much lighter on a black and grey screen and don't see this issue. The screen is uniform in colour without a tint. Hope this helps...
     

    #10
    ChrisFR06 likes this.
  11. ChrisFR06
    Froyo Oct 19, 2019

    ChrisFR06 , via OnePlus 6T , Oct 19, 2019 :
    Thanks that gives me hope that my replacement device will be fine.
     

    #11
    mjh74 likes this.
  12. J1571401573175
    Cupcake Oct 20, 2019


    #12
    ChrisFR06 likes this.
  13. ChrisFR06
    Froyo Oct 20, 2019


    #13
  14. FullMetal98
    Eclair Oct 20, 2019

    FullMetal98 , via OnePlus 7T , Oct 20, 2019 :
    facing same issue here
    I atarted using a grey shade wallpaper on home screen and lock screen
    it shows the red tint all over the screen when in lock screen and is fairly normal in home screen
     

    #14
    Nilesh bajaj26 likes this.
  15. Jake matt
    Donut Oct 21, 2019

    Jake matt , Oct 21, 2019 :
    did you get your replaced
     

    #15
  16. BLADECUT18
    Froyo Oct 21, 2019

    BLADECUT18 , Oct 21, 2019 :
    yes but the replaced device also has issues lol
     

    #16
    ChrisFR06 likes this.
  17. BeingIncog
    Nougat Oct 21, 2019


    #17
  18. Jake matt
    Donut Oct 21, 2019

    Jake matt , Oct 21, 2019 :
    do u think it has something to do with software? since everyone is having the same issue.
     

    #18
  19. BLADECUT18
    Froyo Oct 21, 2019

    BLADECUT18 , Oct 21, 2019 :
    OnePlus is telling us all the AMOLED screens have this issue on grey then why not the 7pro or the other AMOLED devices by them? I have checked 5t,6t,7, 7pro and 7t pro and none of those devices had tint on grey and they are AMOLED as well. and if this was a software issue then why does everyone have different tints? I don't think this is a software problem there are other perfect OnePlus7t devices out there and they don't have any tint if this was really a software issue then we all would have it but it isn't. My last 7t had 2 tints purple and green and the new one has a green tint which isn't prominent and not as disturbing if compared with my older device. my friend bought a 7t yesterday and he has a major bright green tint and after looking at that I've decided to just live with this phone and sell it soon hopefully. because getting it exchanged again might get me more tint problems. probably my first and last OnePlus phone.
     

    #19
    Nilesh bajaj26 and ChrisFR06 like this.
  20. parag008
    Ice Cream Sandwich Oct 23, 2019

    parag008 , via OnePlus 7 Mirror Gray , Oct 23, 2019 :
    Got my 7T today and tried seeing the tint on grey background
    with naked eye there is not much difference visible but capturing with a camera there is red tint.

    tried the same on current 7 and seen the same issue with capturing a photo of the device.
    never noticed with eye before.
    i dont know if its bothering or not to use. but capturing the display photo shows red tint although very less than the 7T. but it still is there in 7 too.

    is this problematic? do i need to ask for replacement?
     

    #20