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7t good phone, pathetic service via OnePlus 7T

  1. Itssantaforu
    Gingerbread Nov 6, 2019

    Itssantaforu , via OnePlus 7T , Nov 6, 2019 :
    This is my second one plus after 5 now 7t and I was very happy with the performance of the phone. But now i faced a service issue and knew how bad is one plus in customer satisfaction and service. For a small complain they gave me 191031-000160 on 31st Oct and now to avoid old complain one plus created 191105-001505 after 7 days. Now i am sure why people avoid such Chinese companies who are so poor in customer satisfaction. No one wants to solve the problem and just changing complain numbers.
     

    #1
  2. B_Wrath
    Nougat Nov 6, 2019

    B_Wrath , Nov 6, 2019 :
    And how do you think the users here can help you?

    This is not a direct line to oneplus.
     

    #2
  3. Itssantaforu
    Gingerbread Nov 6, 2019

    Itssantaforu , via OnePlus 7T , Nov 6, 2019 :
    I am just trying to show users how these companies just mint money and avoid customer complaints, you should be aware of what are you buying.
     

    #3
    kvnreddy and G_kanu_gupta_EzBP like this.
  4. B_Wrath
    Nougat Nov 6, 2019

    B_Wrath , Nov 6, 2019 :
    I was confused by this statement. It made it feel like you wanted to talk to oneplus.
     

    #4
  5. Itssantaforu
    Gingerbread Nov 6, 2019

    Itssantaforu , via OnePlus 7T , Nov 6, 2019 :
    Yes i know, I by mistake mentioned you instead of they. Thanks for reply.
     

    #5