Itssantaforu , via OnePlus 7T , Nov 6, 2019 : This is my second one plus after 5 now 7t and I was very happy with the performance of the phone. But now i faced a service issue and knew how bad is one plus in customer satisfaction and service. For a small complain they gave me 191031-000160 on 31st Oct and now to avoid old complain one plus created 191105-001505 after 7 days. Now i am sure why people avoid such Chinese companies who are so poor in customer satisfaction. No one wants to solve the problem and just changing complain numbers.