Network/Connectivity 7t Pro Mclaren - Losing Service

  1. TobyTobias
    Cupcake Jun 23, 2021

    TobyTobias , Jun 23, 2021 :
    Hi everyone!

    I got a 7T Pro Mclaren edition unlocked from the US about a month ago. Everything has been working fine on my carrier up here in Canada but recently I've been losing network service randomly. Sometimes it's days between, sometimes multiple times in a day. Initially, when this happens, Wifi is still on but if I turn it off, it won't turn back on. Just restarting the phone doesn't fix the issue.

    My current solution is to clear the phone's cache by powering the phone on while holding the volume down button. This works to reset the connection but it will happen again. I'm hoping to find a more permanent fix especially as I often don't notice until I actually need service!

    A few notes on my phone: I'm running the most recent version of Android, it's been fully unlocked by T-Mobile, my carrier is Freedom.

    Thanks for any and all suggestions!

  2. drl431
    Community Hero 2020 Jun 24, 2021

    drl431 , Jun 24, 2021 :
    Hi, if you haven't done so, consider a factory reset. Back up your data (except the apps) to the cloud or a pc first.