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7TPro died?

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  1. Deactivated User
    May 28, 2020

    Deactivated User , May 28, 2020 :
    The screen on my phone just froze and became unresponsive, I tried to force close the app that was open at the time but the gestures wouldn't work, so I tried to long press the power button to restart but the screen went blank and it appears that the phone won't power on. I've tried long pressing the power button with either the volume up or volume down held in, but again nothing happens.

    Does anyone have anymore troubleshooting tips I can try?
     

    #1
  2. B_Wrath
    Nougat May 28, 2020

    B_Wrath , May 28, 2020 :
    Long press the power button for 30 seconds.
     

    #2
  3. Deactivated User
    May 28, 2020


    #3
  4. B_Wrath
    Nougat May 28, 2020

    B_Wrath , May 28, 2020 :
    Do one thing. Press and hold the power button and connect the charger.
     

    #4
  5. Deactivated User
    May 28, 2020

    Deactivated User , May 28, 2020 :
    Still nothing! :(
     

    #5
  6. Sun90
    Starting Point Expert Community Expert May 28, 2020

    Sun90 , May 28, 2020 :
    Relax.

    The phone isn't dead nor it will be.

    Put it on charge for a couple of hours ( don't disturb the charging by trying to turn ON the phone ).
    After a couple of hrs charge try turning it on and see.
     

    #6
  7. Deactivated User
    May 28, 2020

    Deactivated User , May 28, 2020 :
    It was fully charged when it froze.
     

    #7
  8. xnutzii
    Lollipop May 28, 2020

    xnutzii , May 28, 2020 :
    Pressing power button + both volume buttons should do the trick, I hope. It helped in the past!

    Hold them down for about 10 seconds.
     

    #8
  9. Sun90
    Starting Point Expert Community Expert May 28, 2020

    Sun90 , May 28, 2020 :
    Try doing above and check.
     

    #9
  10. Deactivated User
    May 28, 2020

    Deactivated User , May 28, 2020 :
    No joy using that method either.
     

    #10
  11. Roger.T
    Ice Cream Sandwich May 28, 2020


    #11
  12. Deactivated User
    May 28, 2020

    Deactivated User , May 28, 2020 :
    Just tried that for 30 seconds, the phone didn't react. :(
     

    #12
  13. Starcommander
    Lollipop May 28, 2020

    Starcommander , May 28, 2020 :
    Try to connect to computer and check if it's detected?
     

    #13
  14. Deactivated User
    May 28, 2020

    Deactivated User , May 28, 2020 :
    Tried that previously but it wasn't detected. Thanks for the suggestion though.
     

    #14
    Starcommander likes this.
  15. Starcommander
    Lollipop May 28, 2020

    Starcommander , May 28, 2020 :
    Your motherboard is fried ig 😞
     

    #15
  16. Deactivated User
    May 28, 2020

    Deactivated User , May 28, 2020 :
    Yup, seems so. I bought it from Amazon and they've already arranged a return and full refund. My only concern is not being able to wipe the phone before it goes back. Also, the 8 Pro is out of stock in the UK on the OnePlus site and also Amazon, so it looks like I may have to go to Samsung and try the S20 Ultra.
     

    #16
    Starcommander likes this.
  17. Starcommander
    Lollipop May 28, 2020

    Starcommander , May 28, 2020 :
    Thats amazing phone!
    Dont worry about data loss if you previously has password lock.
     

    #17
  18. Deactivated User
    May 28, 2020

    Deactivated User , May 28, 2020 :
    Yeah I did.

    Thanks to everyone who helped, I really aprreciate it.
     

    #18