8t losing network, only returns after phone reset via OnePlus 8T

  1. KB_Eightyseven
    Cupcake Nov 11, 2020

  2. KB_Eightyseven
    Cupcake Nov 14, 2020

    KB_Eightyseven , via OnePlus 8T , Nov 14, 2020 :
    Well this is disappointing, I'm returning the phone, loses signal nearly every day and need a shut down/restart to temporarily fix it.

    First OnePlus and last oneplus

  3. Nejc__
    Cupcake Nov 14, 2020

    Nejc__ , via OnePlus 8T , Nov 14, 2020 :
    I have the same problem!
    I lost the signal, and must reset the phone, to work again.
    I replace the SIM card, becuase l was thinking that the SIM card was in a bad condition, but the problem was there again.
    I don't know what to do.
    I contact the support, so l'm waiting for there reaply.

  4. G1603294035078
    Cupcake Nov 25, 2020

    G1603294035078 , via OnePlus 8T , Nov 25, 2020 :
    I have the same issue happens every day when enter a building with no reception. After a few minutes of loss of connection the phone recognises this and changes the icon to a triangle with a cross. A reboot is the only solution. Only changed phone from oneplus5 to oneplus8T. Nothing else has changed. So it's the phone or the OS. On the latest os update, also and this has been the case for the last 3 updates.

  5. Nejc__
    Cupcake Nov 25, 2020

    Nejc__ , via OnePlus 8T , Nov 25, 2020 :
    I think it's the OS. Because l don't have problem with the loosing network anymore. When I was start using my brand new OnePlus 8T, it happens every day (once a day) that I lose the network and l have to restart the phone. But then l did the network reset and the problem suddenly disappear.
    Did you try the network reset?

    Network reset steps:

    Go to settings >> system >>reset options >>Reset wifi, mobile and Bluetooth and check with the issue.

  6. boko34
    Froyo Dec 3, 2020

    boko34 , Dec 3, 2020 :
    That's my last change or I'll have to return the phone because I'm constantly without network signal and the phone is unusable. (missing call, texts...)
    Hope it will helps. Thanks for the tip. Will let you know.

  7. boko34
    Froyo Dec 3, 2020

    boko34 , Dec 3, 2020 :
    No luck. Even after network reset. It's even worse. Now I lose signal even more times then before.
    First time with Oneplus and maybe the last.

  8. Nejc__
    Cupcake Dec 4, 2020

    Nejc__ , Dec 4, 2020 :
    Sorry to hear that. l know how you feel, it's really annoying.
    How many times on a day you lose signal?
    Did you try with exchange the SIM card (with new one), or switching the SIM card slot?

  9. boko34
    Froyo Dec 5, 2020

  10. G_Rajesh_Bellamkonda_mJA
    Cupcake Dec 18, 2020

    G_Rajesh_Bellamkonda_mJA , Dec 18, 2020 :
    I have the same issue with my 8T, it randomly loses signal and I have to restart the phone every time to get the network.
    Thanks for the pointers Nejc__, I will try resetting the network settings and see how it holds.

  11. Heats55
    Cupcake Dec 18, 2020

    Heats55 , Dec 18, 2020 :
    I had this issue when first received the phone, support don't even accept this issue exists, OS update solved the issue. Latest update as brought the issue back, several times a day it goes, again support not interested. I'd be happy if they accepted the issue exists so they can fix, clearly a OS bug

    boko34 likes this.
  12. Heats55
    Cupcake Dec 27, 2020

    Heats55 , via OnePlus 8 Pro , Dec 27, 2020 :
    Update : resolved by installing OnePlus8ProOxygen_15.I.32_OTA_0320_all_2011190124_11ade8f794ba4c12.zip

  13. U1605721442627
    Cupcake Jan 23, 2021 at 1:03 AM

  14. rhertlein
    Cupcake Jan 23, 2021 at 2:29 AM

    rhertlein , Jan 23, 2021 at 2:29 AM :
    Do you happen to have (or does a neighbor have) a CellSpot, basically a mini 4G LTE tower you plug into your router when you have spotty service at home? I've had my OnePlus 8t +5G from TMobile for less than a week and I would lose signal completely every 2 or more hours and only got it back after a restart, but I noticed it was only at home. In the process of getting log files, I considered my CellSpot and powered it off and immediately got signal again. I've gone almost 2 days now without a drop. I don't even need the CellSpot anymore since they've improved service in my area.