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8T Screen Black/Grey Problem via OnePlus 8T

  1. G_Venkat_Gaddam
    Cupcake Dec 3, 2020

    G_Venkat_Gaddam , via OnePlus 8T , Dec 3, 2020 :
    The screen on the OnePlus 8T doesn't turn off the LEDs on the black parts of the screen while watching videos in any app. This is insane for an OLED panel and for OnePlus to do this This is a huge problem. Hugely drains battery life. Very disappointed with this. Need a fix or an exchange
     
    Last edited: Dec 3, 2020

    #1

  2. #2
  3. StefanStark , via OnePlus 8T Aquamarine Green , Dec 4, 2020 :
    Maybe provide useful information so somebody can give any support


    We are talking about...

    - what player / Programm you use?

    - what file type are you playing?

    - what quality is this file?

    - does this happen 100/75/50/less %?

    - this happens in all programs / only in this case?


    Don't expect a web player with a screened video file in ultra low quality to get the black values so parts of the display get blacked out...
     

    #3
    TheGeekGirl likes this.
  4. razzor228
    OnePlus Accessory Tester Dec 4, 2020


    #4
  5. JaiRathi
    Cupcake Dec 4, 2020


    #5
  6. G_Venkat_Gaddam
    Cupcake Dec 4, 2020

    G_Venkat_Gaddam , via OnePlus 8T , Dec 4, 2020 :
    This happens on YouTube Netflix and Prime Video
     

    #6
  7. G_Venkat_Gaddam
    Cupcake Dec 4, 2020


    #7
  8. G_Venkat_Gaddam
    Cupcake Dec 4, 2020


    #8
  9. Sreeraj@1995
    Gingerbread Dec 4, 2020

    Sreeraj@1995 , via OnePlus 8T , Dec 4, 2020 :
    I also had this issue but it is happening only sometimes and visited the service center they told this is an software issue.as this is not biaible in km player but present in mx player and gallery and youtube not in prime
     

    #9
  10. Sreeraj@1995
    Gingerbread Dec 4, 2020

    Sreeraj@1995 , via OnePlus 8T , Dec 4, 2020 :
    Since it ia not happening all time maybe some software issue i had reported the bug i request you too to report the bug.otherwise the display is good not that great but good
     

    #10
  11. SERGIUSIII
    Donut Dec 4, 2020

    SERGIUSIII , Dec 4, 2020 :
    Many people reporte this problem. It always appear un HDR content from YT, Netflix and prime vídeo.
     

    #11
  12. G_Venkat_Gaddam
    Cupcake Dec 5, 2020

    G_Venkat_Gaddam , via OnePlus 8T , Dec 5, 2020 :
    Where can I report it?
     

    #12
  13. Being__Human
    Cupcake Dec 5, 2020


    #13
  14. G_Venkat_Gaddam
    Cupcake Dec 29, 2020

    G_Venkat_Gaddam , via OnePlus 8T , Dec 29, 2020 :
    Happens I've given the exact answer to this in other replies on this thread
     

    #14