93
A letter to OnePlus 7 Pro 5G users in Europe

  1. elsworth1983
    Gingerbread Jan 5, 2020

    elsworth1983 , Jan 5, 2020 :
    Of course they have they cant respond to their users accept feed them some bs top tip do what many users have managed to send it back or sell it
     

    stangweb likes this.
  2. stangweb
    Froyo Jan 5, 2020


    elsworth1983 likes this.
  3. clinford86
    Eclair Jan 8, 2020


  4. stangweb
    Froyo Jan 9, 2020


  5. forid-786
    Ice Cream Sandwich Jan 10, 2020


  6. forid-786
    Ice Cream Sandwich Jan 10, 2020

    forid-786 , Jan 10, 2020 :
    Let me know how it goes, we should be able to sort something out. EE are catching onto people returning these devices I suppose... The 5G users of this device are more savvy so most probably picked up that this was a sinking ship with lack of updates.
     

  7. stangweb
    Froyo Jan 10, 2020


  8. IRhyiku
    Gingerbread Jan 12, 2020

    IRhyiku , Jan 12, 2020 :
    And they were the last in the US to get it, we've had 10 for a while on the Note10+5G.
     

  9. The HoneyMonsta
    Gingerbread Jan 12, 2020

    The HoneyMonsta , Jan 12, 2020 :
    #truestory!
     

    forid-786 and elsworth1983 like this.

  10. stangweb likes this.
  11. stangweb
    Froyo Jan 12, 2020

    stangweb , via OnePlus 7 Pro 5G , Jan 12, 2020 :
    hmmmm...
    OnePlus 7pro 5G no update = "It's too hard!"
    OnePlus 7Tpro 5G = comes out the gate with 10 preinstalled!!
    wtf...
     

    forid-786 likes this.

  12. Gramil1576 , via OnePlus Community App , Jan 12, 2020 :
    I contacted Oneplus UK support on Twitter about the lack of security updates and they wanted me to raise it as feedback on the community app. My response was to have a look for themselves and they'll see plenty of feedback, unbelievable!

    It's highly likely they really don't care about us...
     

    bobsta likes this.
  13. IRhyiku
    Gingerbread Jan 13, 2020

    IRhyiku , Jan 13, 2020 :
    Showing they don't care and want you to put your complaint in the bin.
     

    elsworth1983 and Gramil1576 like this.
  14. forid-786
    Ice Cream Sandwich Jan 13, 2020

    forid-786 , Jan 13, 2020 :
    Highly likely?? I think that's an understatement. Me and others such as @IRhyiku have been complaining for months and months, and then when it was clear they gave no sh*ts about this phone. Contacted our carrier and moved to the Note 10+ 5G.
     

    Gramil1576 likes this.
  15. bobsta
    Froyo Jan 13, 2020

    bobsta , Jan 13, 2020 :


    Gramil1576

    I contacted Oneplus UK support on Twitter about the lack of security updates and they wanted me to raise it as feedback on the community app. My response was to have a look for themselves and they'll see plenty of feedback, unbelievable!

    It's highly likely they really don't care about us...​


    OnePlus are really shooting themselves in the foot. They've now become a little too big for their own shoes so us customers that bought their earlier devices no longer matter. It will backfire on them when they start to lose market share. Got myself a P30 Pro because OnePlus don't seem to bothered about addressing the GPS and camera issues with any urgency as their energies are directed to rushing out the OnePlus 8 series handsets.
     
    Last edited: Jan 14, 2020

  16. xenom0rph
    Gingerbread Jan 13, 2020


    bobsta and elsworth1983 like this.
  17. elsworth1983
    Gingerbread Jan 13, 2020

    elsworth1983 , Jan 13, 2020 :
    If They do bring out this update unfortunately their will only be a few left with this phone the 7pro5g is oneplus's biggest elephant they are trying to hide the fact they made it hence why they don't even mention it now. If you cant send it back I would advise on trading it and cut your losses unless you want a phone without latest security updates Oneplus is a joke I will be surprised if their still around in few years time. Oneplus 🖕
     

  18. elsworth1983
    Gingerbread Jan 13, 2020

    elsworth1983 , Jan 13, 2020 :
    You know they don't give a s.h.!.t about this device as their is no posts being removed by the moderators maybe their shoving their devices up their arse and getting Peter lau to ring them to see how good the vibration settings are on the Oneplus8
     

    Gramil1576 and bobsta like this.