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A letter to OnePlus 7 Pro 5G users in Europe

  1. J1560550228087
    Eclair Jan 14, 2020

    J1560550228087 , Jan 14, 2020 :
    it's horrendous that even basic security hasn't been updated.
    I'm not having any issues with my phone, to be fair, it's much better than any of my previous devices.
    The problem is that it is literally forgotten about and unsupported.
    Even Huawei, who were blacklisted for a while, manage to keep the security updates coming. its ridiculous.
     

    Staffie85 and ZacharyNJBarker95 like this.
  2. J1560550228087
    Eclair Jan 14, 2020

    J1560550228087 , Jan 14, 2020 :
    I was also asked to raise via the community, which I did and the thread was closed moments after opening it. amazing work all round I think.
     

    Staffie85 likes this.
  3. IRhyiku
    Gingerbread Jan 14, 2020

    IRhyiku , Jan 14, 2020 :
    Can't have threads talking about the 7 Pro 5G - but you can have many saying the same thing about other devices.
     

    Staffie85 likes this.
  4. IRhyiku
    Gingerbread Jan 14, 2020

    IRhyiku , Jan 14, 2020 :
    This is the Oneplus 2 2.
    So not the first time they just tried to shove a device under the rug - completely ignoring it, not updating it and no mention of it anywhere.
     

    Staffie85 likes this.
  5. IRhyiku
    Gingerbread Jan 14, 2020

    IRhyiku , Jan 14, 2020 :
    Enjoy actual support and updates!
    We (Samsung) actually get security patches before Pixels most of the time!
     

    Staffie85 likes this.
  6. bobsta
    Gingerbread Jan 14, 2020

    bobsta , via OnePlus 7T Pro , Jan 14, 2020 :
    Yeah Samsung have definitely upped their game. OnePlus don't seem to realise that their pricing is in Samsung's territory and manufacturers need to support their devices at this price range. OnePlus are out of their depth and have been caught with their proverbial pants down but they don't care as they've got our money and laughing all the way to the bank.
     

    Staffie85, IRhyiku and Gramil1576 like this.
  7. clinford86
    Eclair Jan 14, 2020


    Staffie85 likes this.

  8. Staffie85 likes this.
  9. IRhyiku
    Gingerbread Jan 14, 2020

    IRhyiku , Jan 14, 2020 :
    Funny how there can be usless new threads for support for the devices they actually support but simply close anything with the word "5G" in it.
     

    Staffie85 and G_lee_Gregory_GdwF like this.
  10. G_lee_Gregory_GdwF , via OnePlus Community App , Jan 14, 2020 :
    it clear they have abandoned this device and concentrating on newer devices ...so for me come April 2nd (EE early upgrade) and I'm getting rid of the devices and going back to Samsung ..OnePlus such bad customer service/support relating to the 5g device
     

  11. The HoneyMonsta
    Gingerbread Jan 15, 2020

    The HoneyMonsta , Jan 15, 2020 :
    Time to get excited people. A new update today with December's security patch but STILL no android 10! 😂😂😂😂 OnePlus just keep getting better! Lols
     

    Staffie85, forid-786 and elsworth1983 like this.
  12. IRhyiku
    Gingerbread Jan 15, 2020

    IRhyiku , Jan 15, 2020 :
    Congratulations on the December security patch!

    Must've worked hard with all your partners in the 5G sector to get that up and running.
     

    Staffie85, forid-786 and elsworth1983 like this.
  13. F_Richard_Chalmers_sRiZ
    Eclair Jan 15, 2020

    F_Richard_Chalmers_sRiZ , Jan 15, 2020 :
    For all you that are on EE and are ****** off with OnePlus' lack of Fuchs given. A simple phone call to EE explaining that the device is not fit for purpose as the security is outdated and that the battery and camera are shite (let's face it, they are!) You can argue for an extended DSR and get yourselves a new upgrade and send the piece of shit back.

    There's currently 5 of us in the telegram group that's managed to do exactly that and all have the note 10+ 5g. And dya know what... Not one of us misses the OnePlus. 5g just works, already on android 10 with January security patch!

    So, what's stopping you? Start the real campaign against OnePlus and send the shit back to them!!!
     

    Staffie85, forid-786 and bobsta like this.
  14. The HoneyMonsta
    Gingerbread Jan 15, 2020

    The HoneyMonsta , Jan 15, 2020 :
    What a gimp! 😂😂😂😂
     

    elsworth1983 likes this.
  15. F_Richard_Chalmers_sRiZ
    Eclair Jan 15, 2020


  16. The HoneyMonsta
    Gingerbread Jan 15, 2020

    The HoneyMonsta , Jan 15, 2020 :
    Nah, it's probably OnePlus....you know, unsecure devices and all that jazz lol
     

  17. F_Richard_Chalmers_sRiZ
    Eclair Jan 15, 2020


  18. IRhyiku
    Gingerbread Jan 15, 2020

    IRhyiku , Jan 15, 2020 :
    Advertising my group here?

    A group full of 7 Pro 5G refugees who have found a better home elsewhere.
     

    Staffie85 likes this.
  19. Emmanuel_Adams
    Eclair Jan 15, 2020

    Emmanuel_Adams , Jan 15, 2020 :
    I wouldn't say refugees. I'd say survivors.
     

    Staffie85 likes this.
  20. xenom0rph
    Gingerbread Jan 15, 2020

    xenom0rph , Jan 15, 2020 :
    reason im still on this phone is EE does not have anything other then note which I dont have intrest in. At least S20 will have 120hz screen and 8k recording.
     

    Staffie85 and forid-786 like this.