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Hey everyone,
ICYMI, we posted a beautifully-made video on our social media earlier showing our OnePlus phone dropping into a bucket that is filled with water. I understand you may have some questions about this video, and I want to use this post to explain what this video means. I also hope it can address your concerns.
At OnePlus, we always aim to doing the right things based on what you really need not the industry, especially when it comes to creating the best possible device. Over the past few years, we’ve seen so many comments from you on our phone’s water-resistance quality. In fact, we’ve never stopped improving our design and going through tests to make sure you can finally experience our water-resistant quality.
We know that an IP rating would be the simplest way to prove our phone’s capability, but the certification doesn’t help us communicate our focus on your real experience, which is why we created this direct and relatable video to show you what our water-resistant quality can actually bring to you in your real life in a more powerful way.
However, this is not a bucket challenge, and we certainly don’t want all of you to try to drop your OnePlus 7 Pro in a bucket. And just like other smartphone brands that do IP classify their devices, our warranty does not cover water damage.
This also doesn't mean that we'll never consider IP classifying our products in the future.
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