Gary C., Jul 1, 2019 : We sincerely apologize for the two accidental notification push messages that some OnePlus 7 Pro users received 2 hours ago. As soon as we noticed the mistake, we performed a round of in-depth investigations with the related teams to identify the cause. The push messages occurred while the OxygenOS team was conducting a software test for the upcoming Android Q system update. Due to an error during the testing process, we accidentally pushed a routine test message to some of our OnePlus 7 Pro OxygenOS users. The notification push function is designed mainly as a survey tool to help us better understand our users’ feedback and to further improve the user experience, and is based on the Google FCM (Firebase Cloud Messaging) Protocol. Therefore, we want to reassure that this incident does not indicate any risks for your personal data. We are immediately implementing new processes to ensure this cannot happen again. Never Settle
YRJ, Jul 1, 2019 : Thanks for the quick response @Gary C. Good to hear that it's now sorted! But have to be honest, it's good to see the push notification in action
youbi, Jul 1, 2019 : Thanks for the quick Official response and for coming clean about what happened exactly. It wasn't really an extraordinary issue, but hope the lessons got learned and it won't happen in the future.
rahulkshinde, Jul 1, 2019 : Thanks for the update on this, was searching for this since I received the notifications. SO when we are receiving that Q update
Joey463, Jul 1, 2019 : Thanks for the clarification of these. I assumed this was a mistake, but it's nice to get this and all the other publication in social media for users who may have had concerns. Most manufacturers wouldn't have do that.
noahG30, Jul 1, 2019 : thanks for the response, thats why i left samsung and change to OnePlus devices, the fast action your team does is what people deserve and need. thanks
U1561976235167, Jul 1, 2019 : I thought someone must have hacked in and viruses are now spreading on Oneplus phones.
Pritam871, Jul 1, 2019 : Thanks for the quick update of the issue. This is how a team work..!! #NeverSettle
K1528875016910, Jul 1, 2019 : Thanks for the quick update of the issue. This is how a team work..!! #NeverSettle
camohan, Jul 1, 2019 : Sh**t happens, let's move on. Thank you for coming upfront and clarifying it....!
