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Abnormal behaviour in Pocket mode via OnePlus Nord

  1. Souvikc
    Eclair Sep 26, 2021

    Souvikc , via OnePlus Nord , Sep 26, 2021 :
    Suddenly my OnePlus Nord is behaving weirdly. Double tap to wake Ambient Screen is not working at all. Every time I tried to unlock my phone is shows it's Pocket mode even if it's not placed inside pocket. Please fix this annoying problem.

    1632651409839.jpg
     

    #1
  2. McJader
    Marshmallow Sep 26, 2021

    McJader , Sep 26, 2021 :
    Did you change your screen protector recently?
     

    #2
    rHITkM. likes this.
  3. Souvikc
    Eclair Sep 26, 2021


    #3
  4. McJader
    Marshmallow Sep 26, 2021

    McJader , Sep 26, 2021 :
    Do you have any case or screen protector on, at all?
     

    #4
    rHITkM. likes this.
  5. Souvikc
    Eclair Sep 26, 2021


    #5
  6. McJader
    Marshmallow Sep 26, 2021

    McJader , Sep 26, 2021 :
    What happens if you remove the case?
     

    #6
    rHITkM. likes this.
  7. Souvikc
    Eclair Sep 26, 2021


    #7
  8. McJader
    Marshmallow Sep 26, 2021

    McJader , Sep 26, 2021 :
    Weird how?
    Same pocket mode error as before?
     

    #8
    rHITkM. likes this.
  9. Souvikc
    Eclair Sep 26, 2021


    #9
  10. McJader
    Marshmallow Sep 26, 2021

    McJader , Sep 26, 2021 :
    Does it happen even after you restart the device?
     

    #10
    rHITkM. likes this.
  11. Souvikc
    Eclair Sep 26, 2021


    #11
  12. McJader
    Marshmallow Sep 26, 2021

    McJader , Sep 26, 2021 :
    Do you have the OnePlus Care app in your region ?
     

    #12
    rHITkM. likes this.
  13. Souvikc
    Eclair Sep 26, 2021


    #13
  14. McJader
    Marshmallow Sep 26, 2021

    McJader , Sep 26, 2021 :
    So you do. Download and open the app>diagnose this device>custom diagnosis>select proximity sensor and select start>choose start again and press the phone close to your ear and do as it says>does it show the staus as 'Working'?
     

    #14
    rHITkM., H1529646563840 and Praty_28 like this.
  15. Souvikc
    Eclair Sep 26, 2021

    Souvikc , via OnePlus Nord , Sep 26, 2021 :
    Yes it is says working. But problem remains the same
     

    #15
  16. Souvikc
    Eclair Sep 26, 2021

    Souvikc , via OnePlus Nord , Sep 26, 2021 :
    Not solved
     

    #16
  17. H1529646563840
    Cupcake Sep 27, 2021

    H1529646563840 , via OnePlus Nord 2 , Sep 27, 2021 :
    What application are you talking about? I also have a problem. Is there a sensor calibration application?
     

    #17
  18. McJader
    Marshmallow Sep 27, 2021

    McJader , Sep 27, 2021 :
    It is a general diagnosis app by OnePlus called OnePlus Care, I mentioned it since I thought it could be an issue with his device's proximity sensor.
     

    #18
    rHITkM. likes this.
  19. H1529646563840
    Cupcake Sep 27, 2021

    H1529646563840 , via OnePlus Nord 2 , Sep 27, 2021 :
    This application is available for Russian. Didn't find in Google Play
     

    #19
    rHITkM. likes this.
  20. McJader
    Marshmallow Sep 27, 2021

    McJader , Sep 27, 2021 :
    Yes, it is only available in India I think.
     

    #20
    rHITkM. likes this.