5
About red cable club


  1. P1581506663885
    Cupcake Feb 12, 2020

  2. batrasaurabh90
    Cupcake Feb 13, 2020

    batrasaurabh90 , Feb 13, 2020 :
    Just upgraded from Oneplus 6 to Oneplus 7 pro.
    I was able to check Red cable club option from settings in my old phone but it is not visible in new one.
    any difference between Oneplus 6 and 7 pro? Nor am I able to see cloud service in settings in 7 pro. 1581613690580.jpg
     

  3. camohan
    Marshmallow Moderator Feb 13, 2020

    camohan , Feb 13, 2020 :
    What is the Android version on your OnePlus 7 Pro?
     

  4. batrasaurabh90
    Cupcake Feb 13, 2020


  5. camohan
    Marshmallow Moderator Feb 13, 2020

    camohan , Feb 13, 2020 :
    Ok go to accounts, Oneplus account and see if your OnePlus account is listed, sync it if you haven't.
    Also, register your IMEI ID of OnePlus 7 Pro on oneplus care app.
     

  6. batrasaurabh90
    Cupcake Feb 13, 2020


  7. camohan
    Marshmallow Moderator Feb 13, 2020

    camohan , Feb 13, 2020 :
    Here is an alternate method.
    Screenshot_20200213-231650__01.jpg
     

  8. batrasaurabh90
    Cupcake Feb 13, 2020


  9. camohan
    Marshmallow Moderator Feb 13, 2020


  10. basilj009
    Donut Feb 14, 2020

    basilj009 , via OnePlus 7 Pro , Feb 14, 2020 :
    I have the same problem here. I can see the Red cable club but cannot join. it says device not linked. my device is linked to the OnePlus app and all. no idea why it is happening. everything is updated in the phone.
    1581720142456.jpg

    1581720142491.jpg

    1581720142524.jpg
     

  11. ichigo9000
    Cupcake Feb 16, 2020

    ichigo9000 , Feb 16, 2020 :
    i have been trying to connect to oneplus red cable club since the beginning but as soon as i go i to settings and start to join i get an error that my imei number does not exist.

    i got my oneplus 6 repaired once from the store and the changed its motherboard so my imei number also changed.
    it is frustrating that i cant joon the red club now through no fault of my own
    1581833699353.jpg
     

  12. drl431
    Marshmallow Feb 16, 2020

    drl431 , Feb 16, 2020 :
    Have you tried to register the new imei number with your OnePlus account?
     

    the_o2 likes this.
  13. the_o2
    User of the Year 2018 Feb 16, 2020

    the_o2 , Feb 16, 2020 :
    Better to contact OnePlus support once.
     

    drl431 likes this.
  14. ichigo9000
    Cupcake Feb 16, 2020

    ichigo9000 , Feb 16, 2020 :
    how can i do that please walke through it
     

  15. ichigo9000
    Cupcake Feb 16, 2020

    ichigo9000 , Feb 16, 2020 :
    i did that but i got no reply as such
     

  16. drl431
    Marshmallow Feb 16, 2020

    drl431 , Feb 16, 2020 :
    Register your phone as when you purchased it:

    My Account > OnePlus Account > Device > + > Verify My Device.
     

  17. ichigo9000
    Cupcake Feb 16, 2020

    Last edited: Feb 16, 2020

  18. ichigo9000
    Cupcake Feb 16, 2020

    ichigo9000 , Feb 16, 2020 :


    drl431

    Register your phone as when you purchased it:

    My Account > OnePlus Account > Device > + > Verify My Device.​


    when i enter my new imei number it gives the following error

    1581870938709.jpg


    one thing u should know that i got my phone repaired from oneplus centre and they changed the imei number and the new imei number is giving trouble
     

    Attached Files:

    Last edited: Feb 16, 2020

  19. drl431
    Marshmallow Feb 16, 2020

    drl431 , Feb 16, 2020 :
    You should blur-out the imei number as this is a public forum. And check if the s/n has also changed in Settings > About phone > Status.