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Working Accubattery shows 50% battery health on brand new OnePlus 8T first charge! via OnePlus 8T

  1. JacksonCai
    Cupcake Oct 25, 2020

    JacksonCai , via OnePlus 8T , Oct 25, 2020 :
    Hi guys, just wondering can anyone explain what is going on with OnePlus's 65warp charging against accubattery estimation? This is my first time charge with accubattery and it show as pic. Should I be concerned about this phone's battery or there's some mistakes in app's calculation? Or is there anyone having the same issue on 8T?
    1603630503777.jpg
     

    #1
    mertsurucu and S1603492882045 like this.
  2. harshil1903
    Jelly Bean Oct 25, 2020

    harshil1903 , via OnePlus 7T , Oct 25, 2020 :
    Clear storage of Accubattery and retest your battery health by charging again.

    See if the results are different, cuz Accubattery needs several charge cycles to accurately measure your battery capacity. Though 50 percent does sound weird.
     

    #2
  3. D1603664169095
    Froyo Oct 26, 2020

    D1603664169095 , via OnePlus 8T , Oct 26, 2020 :
    I ended up going through the same cycle of confusion. I installed lots of different battery capacity detector apps and I got about 2225 mAh battery capacity reading. I called "OnePlus support" and I asked them about the battery capacity on OnePlus 8T, and if it's an issue, they told me that I can return the phone!!!! Zero attempt from OnePlus to provide some sort of clarity to the customer. It's like buy the product and then you are on your own. I don't how they are considered a flagship killer. A good brand would always tries to provide some support to the customer instead of telling them you can return the device. I realized if I have talked to a bag of potatoes, most likely I would get some sort sort of answer regarding the battery capacity on my device. Last night I got like 8 hours of screen time and I had about 20% charge left. That's when I realized most likely the apps can't detect the second battery. When I saw this thread earlier today I realized that I am not the only one who has the question about the battery capacity with 8T. Thanks to those who provided some clarity here, shame on OnePlus for failing to support their products. This 8T was going to be my 3rd device, but now I am going to return my 8T and get a samsung s20, most likely would be a boring phone but at least I can get my questions answered by samsung and when I call samsung support they don't offer me a return label. Also I need to add that itlf you want to return something to OnePlus they will make you to return thier so called mystery gift as well, and it takes 48 hours to get a return label. Very disappointed!
     

    #3
  4. Artemus
    Community Hero 2020 Oct 26, 2020

    Artemus , Oct 26, 2020 :
    Are we gonna ignore the blatant "Based on 1 session with 82% charged for 1,800 mAh total" at the bottom? It's like saying you got one problem wrong on a test and instantly get an F (or the equivalent of "failing" in other countries). o_O
     

    #4
    UditVohra and harshil1903 like this.
  5. D1603664169095
    Froyo Oct 26, 2020

    D1603664169095 , via OnePlus 8T , Oct 26, 2020 :
    Take look at the estimated capacity! It's obvious.
     

    #5
  6. Artemus
    Community Hero 2020 Oct 26, 2020


    #6
  7. harshil1903
    Jelly Bean Oct 26, 2020

    harshil1903 , via OnePlus 7T , Oct 26, 2020 :
    Yeah, I saw that. That's why I said, the app needs several charge cycles to accurately measure the capacity.
     

    #7
    UditVohra and Artemus like this.
  8. Gav_W86
    Moderator Moderator Oct 26, 2020

    Gav_W86 , Oct 26, 2020 :
    I would imagine the app is not set up to read the dual battery config on the 8T properly.
     

    #8
    drmartin, Ross 2304 and Artemus like this.
  9. JacksonCai
    Cupcake Oct 27, 2020

    JacksonCai , via OnePlus 8T , Oct 27, 2020 :
    The battery life served me very well so far, a full charge normally taken around 35 mins will last me two days or at least 40% by the end of the day. Compare to my old pixel 3xl which only last about 2/3 of the day with 1.5-2 hours charging, I'm really pleased! I would believe there's problem with the app that couldn't process well under 8T's dual battery system.
     

    #9
  10. flozano
    Cupcake Oct 27, 2020


    #10
    teja.k t likes this.
  11. Himel40
    Gingerbread Oct 29, 2020


    #11
  12. Artemus
    Community Hero 2020 Oct 29, 2020

    Artemus , Oct 29, 2020 :
    Completely normal.
     

    #12
  13. dijuremo
    Cupcake Nov 4, 2020

    dijuremo , Nov 4, 2020 :
    Same here, after several cycles, the battery life is reported at 47% and estimated at 2112 mAh.
     

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    #13
  14. Gav_W86
    Moderator Moderator Nov 4, 2020

    Gav_W86 , Nov 4, 2020 :
    that is going to be the app not being coded to correctly recognise the battery config.
     

    #14
  15. pbernikier
    Froyo Nov 20, 2020

    pbernikier , via OnePlus 8T , Nov 20, 2020 :
    I noticed the same thing on my phone I've charged it at least 20 times from low battery to what Android considers full charge (between 85 and 100%) and Accu battery still says 2155mAh.
    1605879912132.jpg
    I don't know what is causing this but I don't like it.
     

    #15
  16. Artemus
    Community Hero 2020 Nov 20, 2020

    Artemus , Nov 20, 2020 :
    8T has two battery cells.
     

    #16
  17. Gav_W86
    Moderator Moderator Nov 21, 2020

    Gav_W86 , Nov 21, 2020 :
    The 8T has a split battery (it is how the fast charging works) the accubattery app clearly is only reading one of the cells and doesn't know to look for a 2nd one.
     

    #17
    tmpaul007 likes this.
  18. Mr.Auger
    Donut Nov 28, 2020

    Mr.Auger , Nov 28, 2020 :

    I'm agree with the author. I have the same "problem".
     

    Attached Files:


    #18
  19. Mr.Auger
    Donut Nov 28, 2020

    Attached Files:


    #19
    Garry-Lewis likes this.
  20. Gav_W86
    Moderator Moderator Nov 29, 2020

    Gav_W86 , Nov 29, 2020 :
    the issue is with the app, not the battery. The app does not know about split battery tech (the 8T battery is split in two halves which can charge simultaneously to give faster charging). It is only reporting on the 1st half of the battery, not both halves. There is nothing wrong with your phone.
     

    #20
    Noshlo and Artemus like this.