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[Submitted] Activate Spanish carrier "O2" 5G, Vowifi, VoLte

  1. Chispas_elek
    Froyo Dec 16, 2020

    Chispas_elek , Dec 16, 2020 :
    Hello. Spanish carrier "O2" uses the "Movistar" carrier's network. They announced yesterday that now, they provide 5G in our country.

    In the phone settings, it says that the network only supports 4G, which is not true. It seems that something needs to be done from One Plus side in order to enjoy the benefits of having 5G with "O2" carrier.

    Also please, review if the phone is capable of recognising Vowifi and VOLte with this carrier because it has support and I forced to install the old Logkit APK to manually enable it.

    Thanks and best regards.
     

    #1
    Santi_SAZ likes this.
  2. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #2
  3. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #3
  4. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #4
  5. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #5
  6. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #6
  7. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #7
  8. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #8
  9. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #9
  10. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #10
  11. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #11
  12. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #12
  13. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #13
  14. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #14
  15. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #15
  16. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #16
  17. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #17
  18. Trishala Anusha
    OnePlus Bug Hunter Staff Member Dec 16, 2020

    Trishala Anusha , Dec 16, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #18
  19. joanillo65
    Cupcake Dec 22, 2020

    joanillo65 , Dec 22, 2020 :
    [QUOTE = "Chispas_elek, publicación: 22517885, miembro: 3526911"] Hola. El operador español "O2" utiliza la red del operador "Movistar". Ayer anunciaron que ahora brindan 5G en nuestro país.

    En la configuración del teléfono, dice que la red solo admite 4G, lo cual no es cierto. Parece que hay que hacer algo desde el lado de One Plus para poder disfrutar de los beneficios de tener 5G con portadora "O2".

    También por favor, revise si el teléfono es capaz de reconocer Vowifi y VOLte con este operador porque tiene soporte y me vi obligado a instalar el antiguo Logkit APK para habilitarlo manualmente.

    Gracias y saludos cordiales. [/ QUOTE]

    Hola,

    Has conseguido respuesta/solución al problema?. Estoy en la misma situación que tú pero con un Nord.

    Gracias
     

    #19
  20. Santi_SAZ
    Gingerbread Jan 3, 2021

    Santi_SAZ , via OnePlus 7 Pro , Jan 3, 2021 :
    Did you get the information you need to solve this?
    I'm interested too to have VoLTE and VoWiFi working with O2 Spain

    Regards
     

    #20