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Adware help

  1. naeesaim181
    Honeycomb Jan 21, 2016

    naeesaim181 , Jan 21, 2016 :
    I have this application that keeps popping up and having ads in it. The icon is a star and it has no name. It is making my phone unusable and is very annoying. All 3 of my anti viruses didn't detect it and it came from an infected apk file. Please help me people. I would prefer not to factory reset
     

    #1
  2. naeesaim181
    Honeycomb Jan 21, 2016

    Attached Files:


    #2
  3. buddydave
    Honeycomb Jan 26, 2016

    buddydave , Jan 26, 2016 :
    Did you buy it from a source other than one plus such as eBay or gearbest or the grey market?
     

    #3
  4. naeesaim181
    Honeycomb Jan 26, 2016

    naeesaim181 , Jan 26, 2016 :
    No
     

    #4
  5. jkb114
    Lollipop Jan 26, 2016

    jkb114 , Jan 26, 2016 :
    Have you tried Lookout?
     

    #5
  6. naeesaim181
    Honeycomb Jan 27, 2016


    #6
  7. jkb114
    Lollipop Jan 27, 2016

    jkb114 , Jan 27, 2016 :
    one of the top antivirus anti malware packages on android. Try that
     

    #7
  8. naeesaim181
    Honeycomb Jan 27, 2016

    naeesaim181 , Jan 27, 2016 :
    Thanks, I will
     

    #8
  9. markgranto
    Honeycomb Jan 28, 2016

    markgranto , Jan 28, 2016 :
    3 AV packages? Let me get this right, you have 3 AV packages running on your OP?

    I tested an AV package for a week or so last year to see whats what and all it did was kill my battery. I've had numerous android phones over the years and never had any AV at any other times and yet to get infected. I rarely download apk's from unreliable sources mind you.
     

    #9
  10. jkb114
    Lollipop Jan 28, 2016

    jkb114 , Jan 28, 2016 :
    Probably not all at once
     

    #10
  11. naeesaim181
    Honeycomb Jan 28, 2016

    naeesaim181 , Jan 28, 2016 :
    I honestly don't know why I have 3,but not a single one of them stopped the virus from getting through
     

    #11
  12. markgranto
    Honeycomb Jan 28, 2016

    markgranto , Jan 28, 2016 :
    First thing I would do is remove 2 of them. If you must have some av, pick one and stick with it. Not a good idea having any more than that
     

    #12
  13. buddydave
    Honeycomb Jan 29, 2016

    buddydave , Jan 29, 2016 :
    You'll have to back everything up as I think it's gone into system and you'll have to clean flash a full rom update file in order to replace the system partition.
     

    #13