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After Android 11 OTA - Phone call recordings not found via OnePlus 7T

  1. P1571378933968
    Eclair May 5, 2021

    P1571378933968 , via OnePlus 7T , May 5, 2021 :
    Hello,

    I updated my phone 4 days ago and I am facing following problems : +

    1. I can't located my call recording through file manager I need to transfer it to My computer for sharing.

    2. MX Player app crashing after playback of video/ audio for 10-50 seconds, automatically. Everytime. Tried cleaning cache nothing seems to be helping.

    3. Gallery is buggy, very slow preview load and certain images not seen, no thumbnail and deleting selected files (say 10 images) takes time unlike earlier

    Can someone please help me find and fix these problems.
    Don't tell me for hard reset or rollback, I can't loose my data.
     

    #1
  2. Aaron2017
    KitKat May 5, 2021

    Aaron2017 , May 5, 2021 :
    If the calls are still there, you should find them here
    Android/Data/com.oneplus.communication.data/files/Record/PhoneRecord

    For the MX player you can try these steps

    View attachment 1619199
     

    #2
  3. P1571378933968
    Eclair May 6, 2021

    P1571378933968 , via OnePlus 7T , May 6, 2021 :
    The android folder is vacant, I can't see anything there.

    It's empty not even hidden files, checked in File manager & Solid Explorer also..
     

    #3
  4. Suv94.
    Froyo May 11, 2021

    Suv94. , via OnePlus 7T , May 11, 2021 :
    can u find the recordings under below path?
    open dialler
    click on three dots
    settings
    call recordings
     

    #4
  5. P1571378933968
    Eclair May 12, 2021

    P1571378933968 , via OnePlus 7T , May 12, 2021 :
    Yes but from here I can't transfer to my computer via cable.
     

    #5
  6. Suv94.
    Froyo May 12, 2021

    Suv94. , via OnePlus 7T , May 12, 2021 :
    if its showing that means the files are available .
    Go to settings- storage - enable storage manager
    and now you'll have an application named as files ( not the default one from OnePlus )
    open files , enable hidden files
    then go to the path using files
    Android/Data/com.oneplus.communication.data/files/Record/PhoneRecord
     

    #6