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After Android 11 Update SMS App is not working!

  1. K1577393762556
    Cupcake Dec 9, 2020

    K1577393762556 , Dec 9, 2020 :

    I had to reboot after the uninstall but this is exactly what it was. You were more helpful than any dedicated support line out there. Thanks for the help!
     

    #41
  2. chrubble
    Cupcake Dec 9, 2020

    chrubble , Dec 9, 2020 :
    Thanks - This problem has been bugging me for a while now. How do I find the Carrier Services Plugin to uninstall from my One Plus 8 Pro?
     

    #42
  3. N1591938079182 , via OnePlus 8 Pro , Dec 9, 2020 :
    Go into settings, apps and search carrier services.
     

    #43

  4. #44
    chrubble likes this.
  5. chrubble
    Cupcake Dec 9, 2020

    chrubble , Dec 9, 2020 :
    Yep. That's where I started...
    [​IMG]
    But, nothing found. :(
     

    #45
  6. Freedom_Alex
    Cupcake Dec 9, 2020

    Freedom_Alex , Dec 9, 2020 :
    I uninstalled Carrier Services, even cleared Carrier Services cache and data before ... And everything remains the same.

    Honestly, I'm starting to despair ...
     

    #46
  7. Swejuggalo
    OnePlus 9 Series Expert Community Expert Dec 9, 2020

    Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Dec 9, 2020 :
    Reset APN and/or verified that everything is correct according to carrier settings?
    Sms/mms issue or the app itself that does not work? What app do you use?
     

    #47
  8. Freedom_Alex
    Cupcake Dec 9, 2020

    Freedom_Alex , Dec 9, 2020 :
    I already reset the APN and it remains the same.
    I'm using the OnePlus App, but the Google messaging app is the same.

    I don't know what to do anymore !? Format the phone?
     

    #48
  9. VJGopi95
    Cupcake Dec 9, 2020


    #49
  10. Swejuggalo
    OnePlus 9 Series Expert Community Expert Dec 9, 2020

    Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Dec 9, 2020 :
    Some users have been missing parts in APN/sms related setting of some reason and have had to edit manually.
    In some cases even empty info for example here in stock sms app.
    View attachment 1506520
     

    #50
  11. Yojamo
    Cupcake Dec 9, 2020

    Yojamo , Dec 9, 2020 :
    I don't have carrier services now what ?
     

    #51

  12. #52
  13. Swejuggalo
    OnePlus 9 Series Expert Community Expert Dec 10, 2020


    #53
  14. N1591938079182 , via OnePlus 8 Pro , Dec 10, 2020 :
    My OnePlus 8 pro on verizon in the USA only works with it installed. Refuses to connect in google messages without carrier services. I can't use RCS without it. As soon as I uninstall carrier services I'm disconnected from google chat features.
     

    #54
  15. SkyDuster
    Eclair Dec 10, 2020

  16. Swejuggalo
    OnePlus 9 Series Expert Community Expert Dec 10, 2020

    Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Dec 10, 2020 :
    Then I assume Verizon devices comes with it pre-installed. Read some conflicting info regarding this and Verizon
     

    #56
  17. N1591938079182 , via OnePlus 8 Pro , Dec 10, 2020 :
    I bought this phone directly from OnePlus I only said i am using verizons network. Verizon does not sell the Pro here in the USA. But yeah I imagine other OnePlus devices sold by verizon come with it pre installed.
     
    Last edited: Dec 10, 2020

    #57
  18. Swejuggalo
    OnePlus 9 Series Expert Community Expert Dec 10, 2020

    Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Dec 10, 2020 :
    Ah. Anyway there are guides like this.
    https://www.androidsage.com/2019/10/26/enable-rcs-on-any-android-device-or-carrier-in-usa/
    A bit old though.
    But this would indicate that they still use an not universal profile and needs carrier services to bypass that.
    https://android.gadgethacks.com/new...rriers-support-rcs-universal-profile-0191610/
     

    #58

  19. #59