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After upadate of android 11 wrap charging is not support to my phone via OnePlus 7 Pro

  1. N1527154479099
    Cupcake May 11, 2021

    N1527154479099 , via OnePlus 7 Pro , May 11, 2021 :
    Recently i am updating my phone as android 11 after updating 1 week my phone supporting wrap charging after that my phone is not supporting to wrap charging and when i am talking phone with blutooth headset the other call when comes the present on going call is closed and disconnect with blutooth..and when the phone is connected with blutooth the call notification also showing delay.please resolve these problem with another update....

    Thank you one plus team
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    #1
  2. Liehjan
    Marshmallow May 11, 2021

    Liehjan , May 11, 2021 :
    Re-plug it a few times, still the same?
     

    #2
    Artemus. and Caoimhín like this.
  3. Caomhin
    OnePlus 9 Series Expert Community Expert May 11, 2021

    Caomhin , via OnePlus 9 Pro , May 11, 2021 :
    Clean the ports on the phone, charger and both ends of the USB cable with a fine dry toothbrush or non conductive wooden or plastic toothpick carefully.

    Check if this can help.

    If not then also try the following.
    FOLLOW THE STEPS BELOW TO THE LETTER CAREFULLY.
    Some say this can also help, some others state it doesn't.

    Wipe cache partition

    Turn off your device.
    Press and hold the Volume down and Power button at the same time.
    When the OnePlus logo appears, release the Power button, but continue holding the Volume down button.
    At the Password screen, enter the Password or PIN number that you use to unlock your device. When done, tap Ok.
    Tap English.
    Tap Wipe data and cache.
    Tap Wipe cache.
    Tap Yes to continue.

    Tap Reboot to restart the phone.
     

    #3
    Artemus. and Aaron2017 like this.
  4. N1527154479099
    Cupcake May 18, 2021

    N1527154479099 , via OnePlus 7 Pro , May 18, 2021 :
    Yes..but i think it's charger problem when i am charge power bank that time working wrap charging....how i can resolve the charger problem pls tekl me if you are know..thank you
     

    #4
  5. Liehjan
    Marshmallow May 18, 2021

    Liehjan , May 18, 2021 :
    If it's a charger problem, then you have to replace the charger.
     

    #5
    Caoimhín likes this.
  6. Z1612187578731
    Gingerbread May 18, 2021


    #6