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After upgrade unable to connect to data network

  1. Da_Bear
    Cupcake Jan 29, 2022

    Da_Bear , Jan 29, 2022 :
    Upgraded to Android 12 on OnePlus 9 Pro.

    Looks like I have lost connectivity to data Network Am able to make calls, Cannot access internet.

    Unable to find APN setting

    Please let me know if you need additional info.

    Thanks.

     

    #1
  2. Swejuggalo
    OnePlus 9 Series Expert Community Expert Jan 29, 2022

    Best Answer
    Swejuggalo , Jan 29, 2022 :
    Can't find APN? Mobile network, sim 1, access point names. Does it look OK there?
     

    #6
    docpnobile and Caomhin like this.
  3. Shailender Sharma
    Nougat Jan 29, 2022

    Shailender Sharma , Jan 29, 2022 :
    Try to Reset WiFi, Mobile & Bluetooth adapters -
    Go to Settings - System - Reset Options - Reset WiFi, Mobile & Bluetooth.
    It might help.
     

    #2
    Caomhin likes this.
  4. Da_Bear
    Cupcake Jan 29, 2022


    #3
  5. Shailender Sharma
    Nougat Jan 29, 2022


    #4
    Caomhin and the_o2 like this.
  6. the_o2
    OnePlus 9 Series Expert Community Expert Jan 29, 2022

    the_o2 , Jan 29, 2022 :
    Is this happened after the latest C44 update?
    And what mobile network you are using?
     

    #5
    Shailender Sharma and Caomhin like this.
  7. Da_Bear
    Cupcake Jan 29, 2022

    Da_Bear , Jan 29, 2022 :
    My service provider is Consumer Cellular - basically they use the AT&T network.

    Current Version is Build: LE2125_11_C.44

    Here are some other values that might be of interest:-
    About device->Status->SIM Card Status->Service Status->In Service
    About device->Status->SIM Card Status->Mobile Network Status->Disconnected

    I no longer see a place to enter APN settings. That option appears to have disappeared.

    Thanks for taking a look
     

    #7

  8. #8
  9. Da_Bear
    Cupcake Jan 29, 2022


    #9
  10. thechangingtime
    Ice Cream Sandwich Jan 29, 2022


    #10
  11. Swejuggalo
    OnePlus 9 Series Expert Community Expert Jan 29, 2022

    Swejuggalo , via OnePlus 9 Pro Morning Mist , Jan 29, 2022 :
    You don't see this?

    1643472111844.jpg

    1643472111878.jpg

    1643472111910.jpg
     

    #11
    the_o2 and Caomhin like this.
  12. Da_Bear
    Cupcake Jan 29, 2022

    Da_Bear , Jan 29, 2022 :
    Talked to Carrier support.

    Not sure what happened.

    Under SIM->SIM info & settings

    Access point names, which was greyed out earlier, became editable and I was able to enter necessary info for this carrier.

    I am now able to access internet through Mobile network again.
    Hopefully this will continue.

    Thanks for your help.
     

    #12
    the_o2 likes this.