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Aftr update camera issues via OnePlus 7 Pro

  1. F1560095558143
    Cupcake Jul 31, 2021

    F1560095558143 , via OnePlus 7 Pro , Jul 31, 2021 :
    After the last 2 updates frst my front camera just stopped working it just pops out nd aftr last update now my back camera has been stopped wroking please fix this problem
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 31, 2021

    Dresa91 , Jul 31, 2021 :
    Can you please clear cache and data of the camera app?
     

    #2
    J4t1np4r3kh and F1560095558143 like this.
  3. F1560095558143
    Cupcake Jul 31, 2021


    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 31, 2021

    Dresa91 , Jul 31, 2021 :
    Did you test your camera in safe mode?
     

    #4
    J4t1np4r3kh and F1560095558143 like this.
  5. F1560095558143
    Cupcake Jul 31, 2021


    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 31, 2021


    #6
    J4t1np4r3kh and F1560095558143 like this.
  7. F1560095558143
    Cupcake Jul 31, 2021


    #7
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 31, 2021

    Dresa91 , Jul 31, 2021 :
    Okay.
    Can you please reset your phone?
    Just to rule out a software error.
    If the issue still persists, please rollback to Android 10.
    And if you then still facing issue, visit a service center and get your device checked.
     

    #8
    J4t1np4r3kh and F1560095558143 like this.
  9. F1560095558143
    Cupcake Jul 31, 2021

    F1560095558143 , via OnePlus 7 Pro , Jul 31, 2021 :
    If I reset then I can loose all my data
     

    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 31, 2021

    Dresa91 , Jul 31, 2021 :
    If your device is damaged too.
    So backup your data!
     

    #10
    J4t1np4r3kh and F1560095558143 like this.
  11. F1560095558143
    Cupcake Jul 31, 2021


    #11
  12. Dresa91
    User of the Year 2016; Most Active User 2020 Jul 31, 2021


    #12
    J4t1np4r3kh and F1560095558143 like this.
  13. F1560095558143
    Cupcake Aug 1, 2021


    #13
  14. Dresa91
    User of the Year 2016; Most Active User 2020 Aug 1, 2021

    Dresa91 , Aug 1, 2021 :
    Then please visit a service center and let your device getting checked.
    Could be a hardware issue.
     

    #14
  15. F1560095558143
    Cupcake Aug 1, 2021


    #15
  16. F1560095558143
    Cupcake Aug 1, 2021


    #16
  17. Dresa91
    User of the Year 2016; Most Active User 2020 Aug 1, 2021

    Dresa91 , Aug 1, 2021 :
    Sorry, what do you mean? I don’t understand your sentence
     

    #17
  18. Dresa91
    User of the Year 2016; Most Active User 2020 Aug 1, 2021

    Dresa91 , Aug 1, 2021 :
    Don’t think so,…
    So please visit the service center
     

    #18
  19. fquillerier
    Donut Aug 1, 2021

    fquillerier , Aug 1, 2021 :
    Same issue since the last update. Don't think about hardware issue but software one :(
     

    #19
  20. Dresa91
    User of the Year 2016; Most Active User 2020 Aug 1, 2021

    Dresa91 , Aug 1, 2021 :
    What about a rollback to a previous OxygenOS version? Did you try this?
     

    #20