AaryaJain , via OnePlus 9R Carbon Black , Dec 28, 2021 : Hi i was wondering if there's an age requirement before entering a raffle? Also i know this is the wrong category but i couldn't find any. If anyone knows, please move this to it. Thank you
camohan , Dec 28, 2021 : Hi there, there is no age criteria as such. But you should understand that if you win, you have to complete the Kyc with the courier company. KYC is know your customer and it requires one to present proof of the address and the age proof. If someone is a minor (below 18 years) , in addition to his Kyc, one of the parents or guardians Kyc is also required.
AaryaJain , via OnePlus 9R Carbon Black , Dec 28, 2021 : What is required for proof of adress? Also one question is my PAN card number. I don't have a pan card since it was replaced by Aadhar card and i never made a pan card. What should I do
camohan , Dec 28, 2021 : @AaryaJain answering your question here Pan card is not replaced. If you are a minor and you don't have a pan card, give the details of your parent.
camohan , Dec 28, 2021 : Proof of address could Aadhar card, passport. See the complete list heree https://www.dhlindia-kyc.com/forms/valid-kyc-docs.aspx PAN card is not replaced, it's still a valid document from lot of perspective.
AaryaJain , via OnePlus 9R Carbon Black , Dec 28, 2021 : Thank you! I entered the buds Z2 raffle for fun, didn't think i was going to win so never checked any of the criteria
camohan , Dec 28, 2021 : And you won it seems. Congrats. When you fill up the form for the address, give the details as mentioned on the parents documents as it is to avoid custom troubles.
AaryaJain , via OnePlus 9R Carbon Black , Dec 28, 2021 : The adress according to which document? The passport or the pan card or adhaar?
AaryaJain , via OnePlus 9R Carbon Black , Dec 28, 2021 : Also how will I know that this is an authentic thing and not a scam by someone who may have hacked into the person account? Since you're asking for pan number and filling kyc ( kyc is the most common form of scam)
camohan , Dec 28, 2021 : You will receive a message from DHL ( Usually DHL is the courier partner for OnePlus, for this kind of arrangement). DHL will share a link and you should upload it in their portal. You will receive the acknowledgment. You can message me once you get that information.
AaryaJain , via OnePlus 9R Carbon Black , Dec 28, 2021 : No, I'm asking before filling the information, how will I check
camohan , Dec 28, 2021 : Ok. You should receive the pm from OnePlus Community team. It's Zozo who is managing all this data collection. Secondly you will receive the pm in your inbox here on Community forum and not your personal email account.
AaryaJain , via OnePlus 9R Carbon Black , Dec 28, 2021 : I got an email about the pm and that's how I got to know about this
camohan , Dec 28, 2021 : That's legit. Tap on view conversation and it will take you to community forum.
AaryaJain , via OnePlus 9R Carbon Black , Dec 28, 2021 : Thanks! also is any bank account details needed at all?
camohan , Dec 28, 2021 : No bank account details are not needed at all and you shouldn't be providing it to anyone.. I have also remove the Gmail screenshot as it had your email address visible
AaryaJain , via OnePlus 9R Carbon Black , Dec 28, 2021 : Oh okay Oh yeah i didn't think about it. I'm not the best at hiding personal details and there's a lot of stuff going and it missed my mind.
