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Alert slider silent mode not working Jan 29, 2019

  1. shijomohandas
    Eclair Jan 29, 2019

    shijomohandas , Jan 29, 2019 :
    1548736482314.jpg
    My Alert slider works good to change from Ring to Vibrate but it doesn't change to silent mode most of the time. Sometimes it will toggle from vibrate to silent when i slide it but most of the time it does not. I booked an appointment at the nearest service centre twice but need to cancel it due to my overtime works and i'm too busy to visit service centre's. Does this will be fixed on future updates or is it a hardware problem because when i push the slider a little forcefully to the top it will works sometimes but not always.
     
    #1
    Prabhapavi, I1542964921560, X1565725401095 and 8 others like this.

  2. pranabss
    Gingerbread Jan 29, 2019

    #2
    BlejiSee and Jeyr2012 like this.

  3. shijomohandas
    Eclair Jan 29, 2019

    shijomohandas , Jan 29, 2019 :
    yeah, i thought about it. I saw many others complaining bout the slider malfunction.
     
    #3
    G1541777717518 and F1545848780058 like this.

  4. arshadl
    Cupcake Jan 29, 2019

    arshadl , Jan 29, 2019 :
    Even i am facing the same problem on my 6T..when i push to silent..it shows vibrate
     
    #4
    DeepRanjan and F1545848780058 like this.

  5. drl431
    Marshmallow Jan 29, 2019

    drl431 , Jan 29, 2019 :
    Make certain there is no debris or lint in the slider opening that could prevent it from moving all the way to the end position.
     
    #5
    shravanx28, DavidChenware, F1541494870489 and 2 others like this.

  6. shijomohandas
    Eclair Jan 29, 2019

    shijomohandas , Jan 29, 2019 :
    Yes, its clean.
    1548741324541.jpg
    it will work when i press and push the slider with some force.
    but when i simply sliding the slider only Ring and Vibrate is working and i am sure it is not supposed to work like that.
     

    Attached Files:

    #6
    M1543244239775, Sahilk0369 and G_DvXw like this.

  7. drl431
    Marshmallow Jan 29, 2019

    drl431 , Jan 29, 2019 :
    Agreed, it is not supposed to work like that.
     
    #7

  8. Liehjan
    Lollipop Jan 29, 2019

    Liehjan , Jan 29, 2019 :
    More like software, so many people complain about this recently.. And all can't have faulty hardware.
     
    #8
    pranabss likes this.

  9. Edward_
    Ice Cream Sandwich Mar 27, 2019

    Edward_ , Mar 27, 2019 :
    Mine is the same. Given that it works when forced I'd suggest it's a design fault with the component.

    I found that sliding it back and forth from ring to silent several times restores normal functionality, but it's the first hardware issue I've had in four OnePlus phones
     
    #9
    G_Sankalp_Dixit_QCXb and devanshuk like this.

  10. T1530785470466
    Cupcake Mar 29, 2019

    T1530785470466 , Mar 29, 2019 :
    I am having the same problem with my slider button on my OP6. . it goes form loud>vibrate>vibrate. Previously it goes to silent when I drag it with some force but now it remains on vibrate mode. so I suggest you to not apply extra force. just go to settings and change it to silent mode if it's necessary. . I hope they resolve the issue soon as lots of people are having the same problem.
     
    #10

  11. sparkyrob_uk
    Cupcake May 23, 2019

    sparkyrob_uk , May 23, 2019 :
    I also have this issue. It isn't a cache issue, but I guarantee if I wipe my data the issue will persist. It's incredible that this is the first response to pretty much any Oneplus issue. Shocking.
     
    #11

  12. drl431
    Marshmallow May 23, 2019

    drl431 , May 23, 2019 :
    Did you try the 5th post on this thread?
     
    #12
    F1541494870489 likes this.

  13. Deactivated User
    Jun 21, 2019

    #13

  14. Deactivated User
    Jun 21, 2019

    Last edited by a moderator: Jun 21, 2019
    #14
    drl431 likes this.

  15. Waveform Modifier
    Marshmallow Jun 21, 2019

    Waveform Modifier , Jun 21, 2019 :
    Please contact OnePlus support for Hardware Issue.
     
    #15
    shijomohandas likes this.

  16. Samistrat
    Froyo Jun 22, 2019

    Samistrat , Jun 22, 2019 :
    Same issue here with OP6T
    seems.to be a design issue by the amount of people facing the issue.
     
    #16

  17. Nick 59
    Marshmallow Jun 22, 2019

    Nick 59 , Jun 22, 2019 :
    Have you cleaned out your Alert Slider?
    This appears to resolve the issue for a large number of people. ;)
     
    #17
    deepakr83, Saurabhshipra02, lordmada and 2 others like this.

  18. Samistrat
    Froyo Jun 22, 2019

    Samistrat , Jun 22, 2019 :
    yeah of cause and it gets a bit better after cleaning but nothing like it was when it was new and the issue returns after just a few days. so not really a long term fix more like a temporary work around.
     
    #18

  19. Nick 59
    Marshmallow Jun 22, 2019

    Nick 59 , Jun 22, 2019 :
    Use 'Reply' so other person is notified.

    If cleaning out the Alert Slider does the trick then keep doing that.
    As for a 'long term fix' - don't let it get full of gunk in the first place.
     
    #19
    Artemus. likes this.

  20. lordmada
    Froyo Jun 28, 2019

    lordmada , Jun 28, 2019 :
    Thanks very much I cleaned it and it worked flawlessly after it was same like killed!

    Please notice that cleaning process is a bit tricky
    You need to use a very thin pin and push throw all corners of the slider and the edge itself

    It should work perfectly after that
     
    #20
    rabinder.devnani, shijomohandas and Nick 59 like this.

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Last replied by Artemus.

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