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All about OxygenOS – May 2021

  1. Gary C.
    OxygenOS Product Lead Staff Member May 28, 2021

    Gary C. , May 28, 2021 :
    upload_2021-5-28_14-38-25.png

    Hey everyone,

    It's time for May's OxygenOS FAQs! Here, we sort out and answer the most frequently asked questions regarding our operating system, to give you all the info you need.

    The latest FAQs are as follows.

    [Q&A]
    Q: After OnePlus 7/7T series's update to Android 11, I've been facing heating issues.

    A: Heating issues involve multiple functional modules and the scenarios can be quite complex, with some heating issues even being caused by three-party applications. As such, this is a continuous process of optimization and improvement. Our team has been working hard to optimize this issue and has included some improvements in the latest stable version of the OnePlus 7/7T series. Please update your device to the latest stable version.

    Q: Why does caller ID face a few-second delay while receiving calls?
    A: The issue is being fixed, and updates will be released in the upcoming version. Please stay tuned.

    Q: How can I customize the text of AOD?
    A: The custom text of AOD can be set by navigating to Settings – Display – Ambient Display – Display message. Due to space limitations, this feature is unavailable in the Insight AOD for now.

    Q: Why am I not receiving notifications for my Gmail account?
    A: For this issue, please make sure that you have notifications enabled for Gmail. Here’s how you can ensure you do: Open Gmail - tap on the 3 lines on the top left corner - Settings - tap on email id - Notifications - Select "All". You can also check out this link for more details: https://support.google.com/mail/answer/1075549?co=GENIE.Platform=Android&hl=en

    Q: Why is there a space above the icon name of the OnePlus 9R?
    A: It has been fixed in the OnePlus Launcher v5.1.5. This version has been released now, please go to the Play Store to update the app.

    Q: Why is the OnePlus Launcher sometimes unresponsive?
    A: Sorry for the inconvenience. It has been fixed in the OnePlus Launcher v5.1.5. Please go to the Play Store to update the version.

    Q: Why can’t I find the WhatsApp images in the gallery?
    A: Gallery v4.0.180 has already optimized this issue for some user scenarios. Please go to the Play Store to update the app to see if the problem is fixed. If you still face this problem, please submit a bug report through the Community app.

    Q: Why does the phone show the OnePlus Launcher instead of the installed third-party launchers?
    A: Please set your third-party launcher as the default launcher to avoid this issue. Here’s how: go to Settings – App & Notifications – Default apps – “Launcher app”.

    Q: When will I be able to use Bitmoji AOD?
    A: We are currently beta testing the feature in Open Beta 10 for the 8 series and Open Beta 5 for the OnePlus 8T. We're working on bringing this feature to the stable version of OxygenOS and more devices as soon as the feature is deemed stable enough.

    We hope you found the answers above helpful. If not, please feel free to share your doubts in this post or via the Community app. We will answer your questions regularly.


    Never Settle.

    Previous FAQs:
    [FAQ] All about OxygenOS - Apr, 2021
    [FAQ] All about OxygenOS - Mar, 2021
    [FAQ] All about OxygenOS - Feb, 2021
     

    #1
  2. kushal__12
    Ice Cream Sandwich May 28, 2021

  3. Shailender Sharma
    Marshmallow May 28, 2021

    Shailender Sharma , May 28, 2021 :
    Thanks for the FAQ's. :)

    Is it possible that you could increase the number of questions answered over here? :rolleyes:
     

    #3
  4. the_reckoner
    Ice Cream Sandwich May 28, 2021


    #4
    PPehle, rohitghali, MBdnr10 and 15 others like this.

  5. #5
    PktPete and hplclaude like this.
  6. erez_biton
    Donut May 28, 2021


    #6
  7. pkg3107
    Ice Cream Sandwich May 28, 2021


    #7
    ravikanth_sp and vijay.kumar354 like this.
  8. Dresa91
    User of the Year 2016; Most Active User 2020 May 28, 2021

    Dresa91 , May 28, 2021 :
    Thanks @Gary C. :)


    depens always on the number of bug reports and severity…
    If no bug reports are submitted, no FAQ can be created ;)
     

    #8
  9. Shailender Sharma
    Marshmallow May 28, 2021


    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 May 28, 2021

    Dresa91 , May 28, 2021 :
    So it's up to the users, not Gary ;)
     

    #10
  11. LagSeeN
    Eclair May 28, 2021

    LagSeeN , May 28, 2021 :
    same issue on OnePlus Nord
     

    #11
  12. P1622203414802
    Cupcake May 28, 2021


    #12
  13. LuisSayyy
    Eclair May 28, 2021

    LuisSayyy , May 28, 2021 :
    Any updates with Open Beta for OnePlus 7/7T Series? It's been 2 months already without any update. Security Patch is still January 2021.
     

    #13
  14. Young_Blood
    KitKat May 28, 2021

  15. Starcommander
    OnePlus Accessory Tester May 28, 2021

    Starcommander , May 28, 2021 :
    Why no AOD in stable builds of 7 series :rolleyes:
     

    #15
  16. Dresa91
    User of the Year 2016; Most Active User 2020 May 28, 2021

    Dresa91 , May 28, 2021 :
    Ftfy :p
     

    #16
  17. Starcommander
    OnePlus Accessory Tester May 28, 2021


    #17
  18. Dresa91
    User of the Year 2016; Most Active User 2020 May 28, 2021


    #18
  19. SRD.
    Lollipop May 28, 2021

  20. Bobbie63
    Marshmallow May 28, 2021

    Bobbie63 , May 28, 2021 :
    Ah, does it work like that? :eek:
    These questions came from the feedback section? Now let's hope they didn't miss a question, nor an answer or maybe some things didn't get solved? :rolleyes:
     

    #20