All about OxygenOS – Nov 2020

  1. Gary C.
    OxygenOS Product Lead Staff Member Nov 19, 2020

    Gary C. , Nov 19, 2020 :
    氧FAQ 大图.png
    Hey everyone,

    It's time for November's OxygenOS FAQs! Here, we sort out and answer the most frequently asked questions regarding our operating system to give you all the info you need.

    Latest FAQs are as follows, please read on.


    Q: My contact's information did not update after I edited it.
    A: Please check whether the contact is a "linked contact" (linked contacts are marked with a unique icon in the lower right corner of the contact photo). If yes, please follow the steps below:
    Go to Phone - Tap the three dots in the upper right corner - Contacts Manager - Merge contacts - Quick merge.

    Q: Dark Mode doesn't turn on automatically as per my preset starting time.
    A: Please note that Dark Mode will not turn on automatically while the phone is in use as the sudden switch may cause discomfort. Dark Mode will turn on the next time you unlock your phone. (*Custom start time can only activate Dark Mode while the phone is locked.)

    Q: The Gallery takes too long to load under OxygenOS 11.
    A: We have been working on this issue, and the Gallery has been optimized in the latest version. You can update the Gallery to version 4.0.94 for faster loading speed. In the future, we will continue to optimize the loading speed of the Gallery. Please stay tuned for future updates.

    Q: The parallel apps feature isn't functioning properly on OnePlus 8T.
    A: This is an issue we were working on and has been fixed. It will be released in the upcoming version. Please stay tuned.

    Q: Cricket card on the Shelf is not displaying the live score.
    A: Thanks for sharing your feedback. If you face this issue, please check if you still see the ESPN logo on your card. If yes, please update your app to the latest version from the Play Store.

    Q: I'm not able to update or install OnePlus Gallery and apps from the Play Store on OnePlus 8 series & 8T.
    A: This issue has been fixed, please update your system to the latest OxygenOS 11.
    Click here: OnePlus 8 series; Oneplus 8T.

    Q: Why do some third-party apps and functions crash or are unresponsive on OxygenOS 11?
    A: This may happen because some third-party apps have not yet adapted to Android 11. We are actively communicating with the third-party app teams about this issue.
    You can also provide feedback to the three-party apps simultaneously to speed up the adaptation. Please watch out for the app updates.

    Q: Why must I swipe down from the home screen to access Shelf?
    A: After updating to OxygenOS 11, swiping down from the home screen is the default setting to access Shelf. You can choose to access quick settings instead: Long press the desk home screen - Tap on "HOME SETTINGS" - "Swipe down to access" - Select "Shelf" or "Notifications & Quick Settings" according to your preference.

    Q: Why are the VoLTE and VoWifi services on the OnePlus 8 series and 8T not available in some areas after updating?
    A: We are currently working with the operators closely, and these would be available soon in the upcoming updates.

    We hope you found the answers above helpful. If not, please feel free to share your doubts in this post or via the Community app. We will answer your questions regularly.

    Never Settle.

    Past FAQ:
    [FAQ] All about OxygenOS - Oct, 2020
    [FAQ] All about OxygenOS – Sept, 2020
    [FAQ] All about OxygenOS – Aug, 2020
    [FAQ] All about OxygenOS – Jul, 2020
    [FAQ] All about OxygenOS – Jun, 2020

  2. the_o2
    OnePlus 9 Series Expert Community Expert Nov 19, 2020

    Starcommander, Artemus and selimm like this.
  3. SandeshChinchapur
    Jelly Bean Nov 19, 2020

  4. G_Huynh_Tinh
    Honeycomb Nov 19, 2020

  5. Vanstra
    Gingerbread Nov 19, 2020

    Vanstra , Nov 19, 2020 :
    Thanks for the update. Looking forward to the next update for the Oneplus 8 series.

  6. Hammad1234
    Froyo Nov 19, 2020

  7. Yash Pratap Singh.
    Lollipop Nov 19, 2020

  8. saurabhG1996
    Gingerbread Nov 19, 2020


  9. #10
  10. NiyasAhamed
    Honeycomb Nov 19, 2020

  11. Chirag_Gohil
    Honeycomb Nov 19, 2020

    [email protected] likes this.
  12. Akhilesh.k
    Donut Nov 19, 2020

  13. Vanstra
    Gingerbread Nov 19, 2020

    Vanstra , Nov 19, 2020 :
    Read the other threads. Somewhere in December. This question is asked many times by so many people. Read before you ask.

    Starcommander likes this.
  14. Javvadibabajee
    Honeycomb Nov 19, 2020

  15. RoyDecoy
    Ice Cream Sandwich Nov 19, 2020

  16. Akhilesh.k
    Donut Nov 19, 2020

    Akhilesh.k , via OnePlus Nord , Nov 19, 2020 :
    U could have typed instead... Of making sm thing bigg![e]1f602[/e]

    Rupesh8 likes this.
  17. p2p
    Ice Cream Sandwich Nov 19, 2020

    p2p , Nov 19, 2020 :
    I would like to know why are the VoLTE and VoWifi services on the OnePlus 7 series and 7T not available in some areas.

  18. U1602883277014
    Eclair Nov 19, 2020

    U1602883277014 , via OnePlus 8T , Nov 19, 2020 :
    Why call recording function was removed from 8T after updating latest Oxygen os

    Why in nights cape mode there is showing Tint issue after this update...

    Why in what's app send button is vanished...

    Why in what's app voice recording and attachment are merged...

    Why battery draining too fast...

    Why gallery keep stopping...

    Why in parallel what's app lots of issues...

    I have attached the screenshot for your reference...






  19. Chirag_Gohil
    Honeycomb Nov 19, 2020

    Chirag_Gohil , via OnePlus 7T , Nov 19, 2020 :
    You may forget it forever if you asking agin. One plus team block you.

    This said by experience.