Camera All of the sudden, when I send a video, no one can hear the sound

  1. mrsplant
    Cupcake Nov 8, 2019

    mrsplant , Nov 8, 2019 :
    In the past week, when I send a video (that I took with the phone camera) to someone from my OnePlus 5 phone, no one can hear the sound. This happens when I send a video through a text message and on Facebook Messenger. They say the little microphone icon is grayed out and cannot be clicked. I have had several people try to view my videos (several different ones), and they all have the same issue. Does anyone know what is wrong?
    p.s. When I sent the video to my mom to her Google Photos account, she WAS able to hear the audio in the video.