431
AMA - OnePlus Nord x OnePlus Buds

  1. Starcommander
    OnePlus Accessory Tester Jul 24, 2020


    Batman360 likes this.
  2. yashwant24
    OnePlus Accessory Tester Jul 24, 2020


  3. ars03
    Gingerbread Jul 24, 2020

    ars03 , via OnePlus 5 , Jul 24, 2020 :
    Never Settle [e]270c[/e]🏻[e]2665[/e]️
     

    Starcommander likes this.
  4. Shawn L.
    Head of Product for Nord Staff Member Jul 24, 2020

    Shawn L. , via OnePlus Community App , Jul 24, 2020 :
    My polo s bought in IN.[e]1f60f[/e]
     

  5. Batman360
    OnePlus Accessory Tester Jul 24, 2020


    Shawn L., Starcommander and Dresa91 like this.
  6. suhantm
    Ice Cream Sandwich Jul 24, 2020


    Andy Liu. likes this.
  7. Tomhall
    Froyo Jul 24, 2020


  8. Batman360
    OnePlus Accessory Tester Jul 24, 2020


    Shawn L. and Andy Liu. like this.
  9. Andy Liu.
    OnePlus Nord Product Manager Staff Member Jul 24, 2020

    Stickied Post

  10. Christine L.
    Accessory Product Manager Staff Member Jul 24, 2020

    Stickied Post
    Christine L. , Jul 24, 2020 :
    Thanks for your question.
    No, aptx/aptx hd is mainly for headphones with Qualcomm chips. This time after comprehensive evaluation, we chose BES chip, with lower power consumption, connection stability and low latency can also be better. Although it does not support aptx/atpx hd, we've done many rounds of tuning to ensure great audio quality.
     

  11. ars03
    Gingerbread Jul 24, 2020

    ars03 , via OnePlus 5 , Jul 24, 2020 :
    @Andy Liu.
    Heyy @Andy Liu.
    I hope you read my question

    Q) Why didn't you'll go for the Teal coloured charging cable as well ?

    In my opinion it would look something unique just as OnePlus has always been [e]2665[/e]️

    (Asked once posting again)
     

    Andy Liu. likes this.
  12. Christine L.
    Accessory Product Manager Staff Member Jul 24, 2020

    Stickied Post
    Christine L. , Jul 24, 2020 :
    Good question!

    OnePlus Buds' earphones have an ipx4 rating - like most earphones on the market, they are waterproof but not sweat-proof. To increase the level of water and sweat resistance of the earphones, we would need to change the components and overall structure, which would greatly impact the audio quality. The OnePlus Buds are designed to be a great set of everyday TWS, which is why we haven’t made the changes mentioned.

    We do not recommend doing strenuous exercises and activities while wearing the OnePlus Buds. Excessive sweating may result in damage to the earphones. If you're looking for earphones that you can use while playing sports, we recommend that you purchase professional sporting earphones.
     

  13. Andy Liu.
    OnePlus Nord Product Manager Staff Member Jul 24, 2020

    Stickied Post
    Andy Liu. , Jul 24, 2020 :
    We call the color Nord Blue. Our inspiration for it comes from the blue skies of the North (The Nordics). We love the color -it feels fresh and fits nicely in with the glass material of the phone. Regarding the red charging cable, if you know what RCC stands for, you'll get the answer. (RCC stands for Red Cable Club) Btw, changing the color of the cable is a good idea.;););););)
     

  14. Christine L.
    Accessory Product Manager Staff Member Jul 24, 2020

    Stickied Post
    Christine L. , Jul 24, 2020 :
    We did not design replaceable earplugs. In the early stage, we tried to design earplugs, but the experience was not ideal after wearing tests, so we finally used pure plastic earbuds.

    In terms of preventing loss, we have “find device” function. After losing earphones, click the find device on the phone, the earphones will emit sound, and you can find it by sound. If the earphones has been disconnected and cannot make a sound, you can also check the location of the last use of the device through the mobile phone
     

  15. ars03
    Gingerbread Jul 24, 2020

    ars03 , via OnePlus 5 , Jul 24, 2020 :
    @Christine L.
    @Christine L.

    Q1) How did you arrive at the shape and size design for the OnePlus Buds and it's charging case ?
    ( The look is just so elegant )

    Q2) Was the colour combination Nord Blue Buds specifically designed to twin with the Marble Blue OnePlus Nord?
     

    Shawn L. likes this.
  16. Christine L.
    Accessory Product Manager Staff Member Jul 24, 2020

    Stickied Post
    Christine L. , Jul 24, 2020 :
    Thank you!

    This project made our entire project team members grow a lot. Because it is a totally new product, our team has been making it for almost two years, and the product definition has been overturned many times before it is finally determined. After three months of user research, we finally locked the three functional differences of battery life, fast charging and call noise reduction, and achieved these three functions to the top level. We also have encountered many technical challenges in terms of technology implementation, product interaction and software. The logic of TWS is more complicated than ordinary earphones. It took several months let our entire team started from 0 and explored while learning. At that time our whole team stayed up all night to solve problems almost every day. Finally the problems are solved, our whole team is very fulfilled.

    Regardless of me or the whole team, we are very honored to be a member of the ONEPLUS BUDS project team.
     

  17. Shawn L.
    Head of Product for Nord Staff Member Jul 24, 2020

    Stickied Post
    Shawn L. , Jul 24, 2020 :
    The most difficult part was to ensure we delivered a fast & smooth that didn't compromise the OnePlus standard at a more affordable price. Users' definition of a fast & smooth experience escalates every day. It's not enough to be as fast and smooth as we were last year - we need to keep pushing ourselves to take things to the next level. That is really challenging. Internally, we were actually competing with each other to see how many optimizations could be raised/bugs could be found on a daily basis~
     

  18. Christine L.
    Accessory Product Manager Staff Member Jul 24, 2020

    Stickied Post
    Christine L. , Jul 24, 2020 :
    Very good question, but unfortunately we do not support, we currently do not support single-ear pairing with a single device. Although our earphones uses binaural simultaneous bluetooth transmission mode, there is still a difference between the main ear and the slave ear. If single-ear pairing with a single device is supported, it will cause the phenomenon of dual main ears. If users want to connect two earbuds to the same device after that, it may cause or crash. User need to reset the earphones or re-pair each time if two earbuds are connected to different devices. Considering that this scenario is less likely to occur, we still hope to ensure smooth experience for the two earbuds listening first
     

  19. Shawn L.
    Head of Product for Nord Staff Member Jul 24, 2020

    Stickied Post
    Shawn L. , Jul 24, 2020 :
    :smilecat:
    Indeed. There's a much higher likelihood for “accidents" to happen during a live-stream. Sever/app/network conditions all need to take into consideration. There was so much preparation involved, from the design draft and video content to copywriting and content review - we've done pretty much everything possible to ensure a remarkable launch.
     

  20. Christine L.
    Accessory Product Manager Staff Member Jul 24, 2020

    Stickied Post
    Christine L. , Jul 24, 2020 :
    Thanks for your questions.

    The reason why our first earphone is half-in-ear is because we hope that our first tws can become a more suitable earphones for most people to wear for a long time. We tried samples with different sizes of silicone earplugs, but the results are not satisfactory in ergonomics test, most users feel ear pain after wearing the earphones with silicone earplugs and they chose the half-in-ear shape. Also that's why we chose it.

    And we have also considered make half-in-ear active noise reduction, but because everyone has different ear shapes (including the size of the left and right ears of the same person), the half-in-ear form of noise reduction may cause users to feel that there are two ears. The sound pressure will be different (including in-ear earphones also have this problem, but better), it is easy to cause headaches after wearing for a long time. Considering that this experience does not meet our requirements, we did not add this function to this generation of products.