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Amazon app not working on OnePlus 7t via OnePlus 7T

  1. anurag7a
    Cupcake Dec 12, 2019

    anurag7a , via OnePlus 7T , Dec 12, 2019 :
    Hello everyone,

    Problem Description: Since yesterday I am facing one weird issue where my Amazon app is not working. It's opening but it's blank. It's neither working on wifi nor with mobile internet pack ( Airtel).

    then as an alternative I also tried running Amazon app with the same Amazon account on other oneplus mobile 10 sim Wi-Fi connection and its internet pack, the account is accessible fine on other oneplus mobile but not on my 7t

    kindly suggest if someone else is having this issue and if they have any solution for it. will appreciate

    Note:
    1. I have already tried to clear cache and storage and then tried again but no luck.
    2. I have uninstalled Andre installed Amazon app, but no luck there as well
    3. All other apps including other Amazon apps like kindle, prime videos and Amazon music are working fine.

    thanks and regards
    Anurag

    PS: Issue stands resolved now, kindly refer comments section and attached screenshot 1576169969537.jpg
     
    Last edited: Dec 12, 2019

    #1
  2. ngydat
    KitKat Dec 12, 2019

    ngydat , Dec 12, 2019 :
    @anurag7a If you value your privacy, don't post your phone number. You're in a users' forum : you're not in contact with One Plus' representatives.

    As to your problem, I don't encounter it.
     

    #2
    anurag7a likes this.
  3. anurag7a
    Cupcake Dec 12, 2019

    anurag7a , via OnePlus 7T , Dec 12, 2019 :
    New to this community so missed this point. Thanks for input.
     

    #3
    VishnuTiwary likes this.
  4. ngydat
    KitKat Dec 12, 2019


    #4
    anurag7a likes this.
  5. anurag7a
    Cupcake Dec 12, 2019

    anurag7a , via OnePlus 7T , Dec 12, 2019 :
    I fixed it myself, there is one option to disable mobile data and wifi usage for app that option got GREEN.

    after disabling that option, it's working fine.

    Refer attached screenshot
    1576169936852.jpg
     

    #5